Volvo XC40 Owner's Manual page 565

Before the service can be used
•
Create a Volvo ID and register the Volvo ID
to the car.
•
Select the Volvo retailer you would like to
contact by going to www.volvocars.com and
logging in.
•
To send and receive booking information, the
car must be connected to the Internet
Book a service
When you decide to book a service from your car,
the information will be sent via you Internet con-
5
nection .
Fill in the appointment request when desired or
when a message stating that service or repairs
are needed is shown in the driver display and at
the top of the centre display.
1. Open the Car status
app from the app view
in the centre display.
2. Press the Appointments button.
5 Data is transferred (data traffic) when using the Internet, and this may involve a cost.
6 This time frame may vary depending on market.
7 Applies to Sensus Navigation*.
3. Press the Request appointment
4. Make sure that the correct
in.
5. Make sure that the desired
filled in.
6. Fill in the field Tap to write information to
the workshop
5
.
like done during the workshop visit or any
other important information to your work-
shop.
7. Press the Send appointment request
ton.
> You will receive an appointment sugges-
tion to your car within a couple of days
You will also receive the same communi-
cation via e-mail and when you go to
www.volvocars.com and log in.
In certain markets, once you have sent the
appointment request, the message that
the car needs service is extinguished in
the driver display.
8. Press the
Cancel request
your request.
The booking enquiry sent from the car includes
car information that facilitates workshop planning.
button.
Volvo ID
is filled
Workshop is
if there is anything you would
but-
6
.
button to cancel
MAINTENANCE AND SERVICE
The retailer comes back with a digital booking
proposal. You also have information on your
retailer available in the car and can contact your
workshop at any time.
Accept the appointment suggestion
When the car has received an appointment sug-
gestion, a message will be shown at the top of
the centre display.
1. Tap the message.
2. If the suggested booking is acceptable, tap
on the Accept button. Otherwise press
Send new proposal
either of the
Decline buttons.
For certain markets, the system reminds you of a
scheduled appointment time as it approaches
7
and the navigation system can also guide you to
the workshop when the time comes.
Related information
•
Car status (p. 562)
•
Sending car information to a workshop
(p. 564)
•
Navigating in the centre display's views
(p. 101)
•
Volvo ID (p. 26)
•
Internet-connected car* (p. 498)
or
563
* Option/accessory.