Radar Troubleshooting - Raymarine AXIOM Advanced Operation Instructions

15.3 Radar troubleshooting

No connection can be made to the scanner
Possible
Causes Possible Solution
Radar powered • If the scanner product has shut down, power it up by opening the Radar app
down and selecting the Power icon.
• A Quantum Radar will shut down after 30 minutes if neither a wired (RayNet) ,
nor a wireless (Wi-Fi) connection can be made to a MFD.
Radar not
• Select Transmit for the relevant Radar scanner from the Radar app.
transmitting
Missing or
• If using a wireless (Wi-Fi) connection, check that you have entered the correct
incorrect Wi-Fi SSID and passcode for your Radar. Both the SSID and passcode are provided
credentials on the Radar scanner's packaging, and are also shown on the serial number
label on the underside of the product.
Damaged or 1.
disconnected
2. Check the power supply cable and connectors for signs of damage or
Power cable /
RayNet cable
3. With the product turned on, try flexing the cable near to the display connector
4. Check the vessel's battery voltage, the condition of the battery terminals
5. With the product under load, using a multi-meter, check for high voltage
6. Check condition of relevant breakers and fuses, replace if necessary. If
Open Array • Ensure Open Array power switch is in the On position.
power in Off
position
Software • Ensure all Raymarine products contain the latest available software, check the
mismatch Raymarine website:
between
equipment
may prevent
communication
Poor image quality
Possible
Causes Possible Solution
High network • Disconnect Wireless display and close the Wireless display page.
bandwidth
• Disconnect other devices connected wirelessly.
usage may
interfere with a
Quantum Radar
connected
wirelessly
164
Check that the cable connectors are fully inserted and locked in position.
corrosion, replace if necessary.
to see if this causes the product to re-boot/loose power, replace if necessary.
and power supply cables, ensuring connections are secure, clean and free
from corrosion, replace if necessary.
drop across all connectors/fuses etc (this can cause the product to reset/turn
off), replace if necessary.
the breaker keeps tripping or fuses keep blowing, contact a Raymarine
authorized dealer for assistance.
www.raymarine.com/software for software compatibility.