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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations 555-231-742
Hospitality Operations
Reports
The following is an example of a journal printer report:
AWU 11/21/96 10:25
AWU 11/21/96 10:25
EAT 11/21/96 10:26
EAT 11/21/96 10:26
AWU 11/21/96 10:26
PMS 11/21/96 10:26
PMS 11/21/96 10:26
PMS 11/21/96 10:26
EAT 11/21/96 10:27
PMS 11/21/96 10:26
AWU 11/21/96 10:40
AWU 11/21/96 10:44
AWU 11/21/96 10:45
AWU 11/21/96 10:48
These codes are used to define the status events:
AWU — Automatic wakeup events
EAT — Emergency access to attendant and crisis alert events
PMS — PMS events
PMS chng stn rstr — Station restrictions changed by the PMS
PMS room change — Room status message from PMS
PMS link out — The PMS link is out of service
PMS prot vio — The PMS sustained a protocol violation.
Buffering Messages During Printer Failure
If the printer goes down (for example, power loss or printer runs out of paper) and
the Data Terminal Ready (DTR) lead goes low, the switch recognizes that the
printer is out of service. When this happens, the switch will buffer Automatic
Wakeup messages destined for the printer until the printer is back in service. On
the smaller systems (csi or si), up to 2400 messages are buffered. On the larger
system (r), up to 15000 messages are buffered.
401
REQUEST 10:40 BY Att 1
402
REQUEST 10:40 BY Att 1
7400
attd crisis alert ars alrt call type
7401
0 failed - originator abandoned call off-hook
401
CHANGE 10:45 BY Att 1
368 FROM ROOM: CODE 1 PMS link out of service 0
368 FROM ROOM: CODE 2 PMS link out of service 0
3540 FROM ROOM: CODE 1 PMS link out of service 0
7401 Att 1
successful call off-hook alert
401 FROM STATION: CODE 1 PMS link out of service 0
402
NO ANSWER 1
401
BUSY 1
402
NO ANSWER 2
410
CANCEL
02:00
BY
PMS
Issue 1
November 2000
84
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