Summary of Contents for Petsafe Passport MPA19-13800
Page 1
Wall Entry Kit Model Numbers MPA19-13800 installation guide MPA19-13801 PleAse reAd this eNtire guide before begiNNiNg...
Page 2
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Page 3
Make sure there is nothing underneath the door where you will be drilling holes or cutting out the opening. Use a manual screwdriver to tighten screws. Do not over-tighten. Over- tightening can strip the screws or warp the pet door frame. www.petsafe.net...
To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Center, we will be able to help you faster.
Side-cutting Pliers Safety Equipment Optional: Dry Wall Saw Caulk Other Items You May Need Passport Pet Access Smart System (sold separately) ™ Passport Pet Access Smart System Cutting Template ™ Passport Pet Access Smart System Installation and Operating Guide ™ www.petsafe.net...
Want Professional Installation Help? Invisible Fence Brand installers (where available) may come to your home and install your ® new PetSafe Pet Door for an additional cost. Contact the Invisible Fence Brand Customer ® ®...
2B. Check that the template is square. Adjust as needed. 2C. Trace template with a pencil. Carefully remove template to reuse for exterior wall cut-out. Review cut-out location on both interior and exterior to ensure it is the best possible location for the pet door. www.petsafe.net...
Step 3 Assemble Tunnels Small Small Medium Medium Interior Tunnel Exterior Tunnel Interior Tunnel Exterior Tunnel Note: Small Wall Entry Kit assembly does not require Step 3A. The tunnel sides (component A) of the Medium Passport Wall Entry Kit ™ may be preassembled at the factory and may not require step 3A .
” drill bit, drill through the three holes in the center locator template through exterior wall. Remove tunnel frames with center locator. Helpful Tip: Using the center locator as a guide, hold the drill steady and straight at a 90 degree angle. www.petsafe.net...
Page 10
4G. Move to exterior side. Align the three holes on the cutting template with the three holes you just drilled. Tape template to exterior wall. Check to ensure template is square. Realign if necessary. Using a pencil carefully trace template. Remove template. 4H.
Repeat with each screw rod. Note: After cutting the screw rods ensure the threads are smooth. If there are burrs use sandpaper or a file to remove the burrs so the screw binders screw easily over the threads. www.petsafe.net...
Page 12
5F. Using a ⁄ ” drill bit, drill through the four outer screw holes from front side of " interior frame. Do not forget the screw hole(s) inside battery compartment. Turn frame over and drill through back side of same screw holes on interior frame. 5G.
Page 13
Without pinching wire, guide any excess wire into space between top edge of wall cut-out and tunnel on exterior frame. Align exterior frame into cut-out. View both sides to ensure the exterior and interior telescoping tunnels are aligned. www.petsafe.net...
Page 14
5M. Insert screw rods with hex nut completely through the four outer screw holes on exterior frame until hex nut is flush within screw hole. Helpful Tip: Tape interior frame tunnel to exterior frame inside flap opening to help hold frames together while inserting screw rods.
Page 15
Do not allow your pet to chew on the power cord. Only use designated power adapter with the product. Do not use power adapter in temperatures below 32° F (0° C) or above 104° F (40° C). Power adapter for indoor use only. www.petsafe.net...
Step 6 Train Pet During pet training while pet door is in Open Mode, make sure to GENTLY lower flap onto pet’s back. Also avoid possible injury by making sure your pet is entirely through the pet door opening, including paws and tail, before completely releasing flap.
One Year Non-Transferrable Limited Warranty This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.net and/or are available by contacting your local Customer Care Center: Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co.
Page 18
covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio Systems’ sole discretion. The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed.
Need help?
Do you have a question about the Passport MPA19-13800 and is the answer not in the manual?
Questions and answers