3Com Connection Assistant - 3Com 3CRFW102 User Manual

Removing the 3Com
Network Interface Card
Diagnostics Program
3Com Connection
Assistant
Connection Assistant
Toolbar
The 3Com Network Interface Card Diagnostics General screen appears.
5 On the General screen, select the check box next to Show Icon in System Tray.
6 Close the 3Com Network Interface Card Diagnostic program.
The network card icon appears in the Windows system tray.
When you double-click the icon, the 3Com Network Interface Card Diagnostics
program starts.
Displaying Network Statistics
When you drag the mouse pointer over the icon (but do not double-click the icon)
a network statistics box appears, displaying the following information:
Frames Sent and Received—A count of the number of frames (packets) sent
and received through the network card since the last time statistics were reset.
Link Speed—The speed (10 Mbps or 100 Mbps) at which the network card is
connected to the network.
The information is updated each time you move your mouse pointer over the
3Com icon.
The 3Com Network Interface Card Diagnostics Program can be removed using the
Add/Remove Programs Wizard in Windows.
For instructions on using the Add/Remove Programs Wizard in Windows, see your
Windows documentation.
The 3Com Connection Assistant is interactive software that gives you an easy to
use diagnostic and repair tool. Using this tool makes troubleshooting easier and
helps you quickly resolve problems. Go to Start/Programs/3Com NIC Utilities/3Com
Connection Assistant to find this utility.
Using the Connection Assistant you can:
• Automatically check your computer and repair problems
• Search for solutions for specific hardware or software problems
• Find answers to your questions about business processes. tasks, and
applications
• Connect, via the Internet, to technical support when you need assistance with
your computer hardware and software
• Get assistance even if you are not connected to the Internet
The toolbar at the top of the Connection Assistant Home Page includes these
options:
• Connection Assistant Home--Clicking this link will always return you to the
Connection Assistant Home Page.
• Assisted Service--Click this link to send a request for assistance to a technical
support engineer if you need help fixing a Network Interface Card problem.

3Com Connection Assistant

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