Setup For Windows Nt4.0 - 3Com 3CRFW102 User Manual

Troubleshooting
Windows XP, 2000, and
98 SE Installations
Setup for Windows
NT 4.0
Symptom Solution
Basic Inspect all cables and connections.
troubleshooting,
Check whether your PC Card is fully inserted into the slot.
applicable for all
problem situations. Verify you have the latest BIOS for your system. If not, check the Web
site for your computer and follow the BIOS upgrade instructions.
Check for multiple installations of the PC Card.
Check whether your system's CardBus Controller is installed and
running properly: go to My Computer/Control
Panel/System/Hardware/Device Manager/PCMCIA . Verify the
controller is present and shows no errors.
If you see a red X, enable the PC Card by checking the appropriate
box under Properties.
If you see a yellow exclamation mark, click the icon to determine the
conflict. Verify system resources are adequate. Free system resources
(i.e. disable the infrared port), remove and reinstall the PC card.
The LAN device is Use My Computer/Control Panel/System/Hardware/Device
not functional. LED Manager/Network Adapters to inspect the status of your PC Card.
on the connector or
If you see a red X, enable the PC Card by checking the appropriate
PC Card is off or
box under Properties.
mismatches the real
network speed. If you see a yellow exclamation mark, click the icon to see what the
conflict is. Verify there are adequate system resources. Free system
resources (for example, disable the infrared port), remove and reinstall
the PC Card.
Losing network Use specific frame types such as 802.2 or 802.3 (permanent solution).
connection after Restart after disconnecting and reconnecting the cable in NetWare
disconnecting or networks (temporary solution). This situation can occur when using
changing the media NetWare servers and IPX/SPX protocol. It happens when the frame
speed. type is selected automatically.
At installation, The PC Card may have already been installed.
Update Device
The PC Card may have been installed as "Other Devices" because of a
Driver window does
previous faulty installation. Uninstall and reinstall the network card.
not appear.
PCMCIA may not be enabled on your system. Refer to your Windows
operating system's help for instructions for enabling PCMCIA.
Other connection Run the 3Com Connection Assistant Start/Programs/3Com NIC
issues. Utilities/3Com Connection Assistant to check any other issues. Choose
Options from "Self Service" or "Assisted Service".
Before You Begin Installation, the Windows NT setup procedure you use depends
on whether networking has already been installed on your notebook.
Note: Installing the Firewall PC Card in Windows NT requires either Softex
version 2.79 or later or SystemSoft version 5.20.03 or later.
Before setting up the PC Card, you need to know:
• Your network file server name, network account user name, and password.