Panasonic KX-HDV430 Operating Instructions Manual page 136

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5.5 Troubleshooting
Video display screen (KX-HDV430 only)
Issue
The operation icons
are not displayed.
Noise appears in the
video feed.
Video call (KX-HDV430 only)
Issue
I made a video call,
but the other party is
not displayed on my
screen.
Network Camera (KX-HDV430 only)
Issue
I cannot connect to a
Network Camera.
Some or all of the
controls are
unavailable.
Communication Camera (KX-HDV430 only)
Issue
I cannot connect to a
Communication
Camera.
The video call screen
is displayed.
136
Operating Instructions
Possible Cause
Possible Cause
Video calls are not supported on
the other party's phone.
Possible Cause
No Network Cameras are
registered.
The settings for the Network
Camera are not configured
correctly.
The Network Camera you are
connected to does not support
these functions.
Access limitations have been set
for the Network Camera.
Possible Cause
No Communication Cameras are
registered.
The settings for the
Communication Camera are not
configured correctly.
You made a call by dialing a
phone number.
Solution
Tap the screen.
Change the following video settings for the
other party.
Image Size
Bit Rate
Solution
Make a voice call.
Solution
Register a Network Camera.
Check whether the settings are correct, and
then configure the settings again as
necessary.
Refer to the documentation of the Network
Camera, or consult your administrator.
Consult the Network Camera administrator.
Solution
Register a Communication Camera.
Check whether the settings are correct, and
then configure the settings again as
necessary.
Select a Communication Camera from the
list of registered Communication Cameras,
and then make a call.
Document Version: 2017-08

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