Clearing A Call; Headset Working - Avaya 5420 User Manual

Clearing a Call

To clear an established call either:
1. Replace the handset
or
2. Press Drop. You will hear dial tone, unless you are in 'call center mode' of working when you
will then hear silence.

Headset Working

When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To
activate the headset and switch off the handset, press
illuminated when headset working is activated.
To answer an incoming call:
1. Press the call appearance key
To clear a headset call:
1. Press Drop.
To manually make a call:
1. Dial the number (remember to include the required access code (for example, 9) for an outside
line) and listen to the progress of the call.
To automatically make a call:
Do any of the following:
• Press Redial and a call appearance key
dialed. See Redial
or
• Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.
or
• Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See
Dialing a Speed Dial Number.
• When the call is answered, speak to the called party.
5420/2420 Phone User Guide
IP Office
Headset. The lamp beside the button is
next to the flashing bell icon ( ):
to have the phone dial the last number that you
Basic Call Handling Features
Issue 6d (15th September 2005)
Page 9