Tektronix PHASER 840 Quick Reference Manual page 42

Color laser printer
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Table 4 Front panel and fault history log error codes and messages
Error code
9,006.41 (0x4c06):
IL_FAULT_M_JAM
9,007.42 (0x4c07):
IL_FAULT_Y_JAM
9,008.43 (0x4c08):
IL_FAULT_K_JAM
11,000:DMC
11,011.61
11,020.61
13,000:Printhead thermals
13,001.40 (0x6c01):
TCH_JS_LEFT_OPEN
13,002.41 (0x6c02):
TCH_JS_LEFT_SHORT
13,003.42 (0x6c03):
TCH_JS_LEFT_HOT
13,004.43 (0x6c04):
TCH_JS_LEFT_SLOW
13,017.47 (0x6c11):
TCH_JS_RIGHT_OPEN
13,018.48 (0x6c12):
TCH_JS_RIGHT_
SHORT
13,019.40 (0x6c13):
TCH_JS_RIGHT_HOT
13,020.41 (0x6c14):
TCH_JS_RIGHT_SLOW
13,033.45 (0x6c21):
TCH_RESERVOIR_
OPEN
32
Phaser 840 Color Printer
Meaning
The magenta ink-melt heater is on, but ink does not seem
to be dripping. Check that the ink stick is able to advance
in the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
The yellow ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
The black ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
DMC event parameter block not found. The DMC library
was attempting to locate an event parameter block in its
linked list. The block was not found.
DMC event parameter block not found. The DMC library
was attempting to locate a timer parameter block in its
linked list. The block was not found.
The thermistor in the left jet stack appears to be open.
Replace the printhead.
The thermistor in the left jet stack appears to be shorted.
Replace the printhead.
The left jet stack heater is running away. Unplug the
printer NOW!
The left jet stack heater is not heating at all, or is not
heating as quickly as it should. Replace the printhead.
The thermistor in the right jet stack appears to be open.
Replace the printhead.
The thermistor in the right jet stack appears to be shorted.
Replace the printhead.
The right jet stack heater is running away. Unplug the
printer NOW!
The right jet stack heater is not heating at all, or is not
heating as quickly as it should.
The thermistor in the reservoir appears to be open.
Replace the printhead.

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