Tektronix PHASER 840 Quick Reference Manual page 41

Table 4 Front panel and fault history log error codes and messages
Error code
7,001.43 (0x3c01):
PM_FAULT_AUXILIARY
_
MOTOR_ERROR
7,002.44 (0x3c02):
PM_FAULT_PROCESS_
MOTOR_STALL
7,003.45 (0x3c03):
PM_FAULT_
COMPOUND_
GEAR_SENSOR_BAD
7,004.46 (0x3c04):
PM_FAULT_DM_CAM_
SENSOR_BAD
8,000: Cap drive and web sensors
8,001.44 (0x4401):
CAP_FAULT_HOME_
SENSOR
8,002.46
CAP_FAULT_
OVERCURRENT
9,000: Ink loader: ink melters and printhead ink level sensors.
9,001.45 (0x4c01):
IL_FAULT_C_
TWANGER
9,002.46 (0x4c02):
IL_FAULT_M_
TWANGER
9,003.47 (0x4c03):
IL_FAULT_Y_
TWANGER
9,004.48 (0x4c04):
IL_FAULT_K_
TWANGER
9,005.40 (0x4c05):
IL_FAULT_C_JAM
Meaning
The electronics report an error while operating the motor
in the auxiliary feeder (the optional High-capacity paper
Tray)
The process motor stalled during operation. This has
several possible causes, depending on what the process
motor was gear-connected to at the time of failure.
No transitions are observed of the compound gear sensor
when the compound gear should be turning. Perhaps the
sensor is failing, or the process motor to compound gear
linkage is broken.
No transitions are observed of the drum maintenance
cam sensor. The sensor may be failing or the drum
maintenance cam may be jammed.
An expected transition of the cap-home sensor did not
occur. The home sensor may be faulty, or the cap motor
may not be operating, or the cap may be jammed and
unable to move.
The cap/wipe/purge assembly stalled: Defined but not
used.
Malfunction of the ink-level sensor in the cyan reservoir.
Replace the printhead.
Malfunction of the ink-level sensor in the magenta
reservoir. Replace the printhead.
Malfunction of the ink-level sensor in the yellow reservoir.
Replace the printhead.
Malfunction of the ink-level sensor in the black reservoir.
Replace the printhead.
The cyan ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
Service Guide
31