USCutter SC2 User Manual & Assembly Instructions page 31

 All returns must be authorized by an USCutter representative before the product shipped. The
USCutter representative will issue a Return Merchandise Authorization (RMA) number that must be
put on the outside of the returned item packaging.
 Any item being returned to USCutter (excluding items over 70 lbs which require freight shipping)
are eligible for a flat rate ground shipping label at the market rate. Items determined to be defec-
tive within first 30 days or improperly shipped will receive this label free of charge. The customer
may choose their own shipping method as long as tracking information is communicated to and
acknowledged by USCutter.
 US Cutter will not be responsible for any item sent back without an RMA in place. In the event that
an item is sent without an RMA, it may be returned to customer only if they will be responsible for
any shipping costs.
 Items should be returned in their original packaging. Items returned in other than the original
packaging may be assessed additional restocking fees of up to 50% and USCutter will not be re-
sponsible for any damage of returned items that is a result of improper shipping methods.
 Restocking Fees: Any item returned as defective or under warranty will be assessed a 10% re-
stocking fee if returned for cash refund. Any other returned item will be assessed a 20% restocking
fee that will be deducted from the refund amount.
 Items returned for refund will be processed within 3 business days of the time the item is received
at our warehouse. Once a refund is processed it will usually be returned to the originating account
within 2-3 business days, depending on the customer's bank.
Warranty Exclusions and Verification:
 Warranty does not include coverage of "consumables" or any item that is commonly subject to
wear and tear. This would include blades, blade holders, cutting strips and vinyl once packaging is
opened.
 Defective Items: If any item arrives in unusable condition, USCutter must be notified within 30
days or receiving the product or replacement may not be provided.
 USCutter reserves the right to request proof in the form of photos as proof of defects or to docu-
ment failure of parts replaced under warranty.
 USCutter DOES NOT COVER ANY INDIRECT DAMAGES OR LOSS OF PRODUCT OR REVENUE.
Repair or replacement of defective parts or components is under the terms of this warranty is the
EXCLUSIVE REMEDY.
USCutter is not liable for any incidental, consequential, or indirect damages of any kind, including
without limitation personal injury, death, property damage, environmental damage, theft or loss of
product, loss of revenue or profits, business interruption, or any other business or commercial loss.
USCutter is not liable for any claims or lawsuits asserted against our customers or any claims or
lawsuits related to the unlawful or fraudulent use of our product.
 Damage suffered to equipment due to neglect, abuse, misuse, power surge or act of nature is not
covered.
THIS WARRANTY CONTAINED HEREIN IS EXCLUSIVE AND THEREFORE NO OTHER
EXPRESS, IMPLIED OR STATUATORY WARRANTIES APPLY.
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR APPLICATION
ARE EXPRESSLY EXCLUDED.
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425.481.3555 www.uscutter.com