Frequently Asked Questions - EasyN H Series User Manual

10.

Frequently Asked Questions

Question: Why the camera can't be found with a search bar?
Answer: 1. Please checks whether IP camera and search bar locate in the same LAN network.
2. Internet cable or power connection problem also leads to【under normal contidion,
power light (yellow) constant on, network light (green) constant sparkle】
3. Whether a firewall is installed in the computer where the Finder is located.
Question: How many motion detection areas do the seris support?
Answer:H series support up to 4 motion detection areas.
Question: Does the H series allow the users to browse dynamic video through mobile phone?
Answer: Yes, H series is available to watch the dynamic video through smart mobile phones
Question: Does Super Client support Vista and Linux system?
Answer: Yes, It supports Vista system. But it does not support Linux system for now.
Question: How to set the IP camera and PC into the same segment within the LAN?
Answer: After finding the camera with the search bar, click the Automatic Setting button.
Question: Why the mobile access software can't visit the IP camera?
Answer: 1. Whether the mobile phone has opened the internet access function, and has set the
right internet access options.
2. Make sure that the IP camera can be visited through Internet
We never stop trying!
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