Starting The Application; Main Screen - Avaya 38DHB0002UKFD Installation & User Manual

Workforce Management Interface

Starting the application

Main Screen

Workforce Management Interface
Installation/User Manual
Before starting Workforce Management Interface, you must ensure the
Delta Server is running.
Workforce Management Interface is started by:
1. Click the Start button on the Windows taskbar.
2. Point to Programs, then to INDeX CCM.
3. Click Workforce Management Interface from the sub-menu.
4. From the Find Server screen select the required Delta Server, and then
click Connect.
If your required Delta Server is not listed, then click Advanced. Select
one of the search options, and then click Search then select the
required Delta Server.
Once the connection to the Delta Server is established, the Workforce
Management Interface screen appears. If the screen does not appear
double click on the Workforce Management Interface icon, which will show
on the right hand side of the Windows Taskbar.
The Icon looks like this example:
Starting the application
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38DHB0002UKFD Issue 4 (18/07/2002)
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