Danfoss AK-SC255 Troubleshooting Manual

Danfoss AK-SC255 Troubleshooting Manual

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MAKING MODERN LIVING POSSIBLE
AK-SC255
Troubleshooting Guide
REFRIGERATION &
AIR-CONDITIONING
Troubleshooting Guide

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Summary of Contents for Danfoss AK-SC255

  • Page 1 MAKING MODERN LIVING POSSIBLE AK-SC255 Troubleshooting Guide REFRIGERATION & Troubleshooting Guide AIR-CONDITIONING...
  • Page 2: Table Of Contents

    AK-SC255 Troubleshooting Guide AK-SC255 Troubleshooting Guide Table of Contents Before calling Danfoss I/O will not communicate with the AK-SC255 Comm module issues with the AK_SC255 Will not scan (scanning issues) I/O network failure License error Lost license Screen/Display Issues World map doesn’t disappear Won’t power up...
  • Page 3: Before Calling Danfoss

    AK-SC255 Troubleshooting Guide Note: Before calling Danfoss Technical Support on any of the following concerns please do the following: Power down the controller, check all wiring and cabling connections (both screw terminals, Fig. 1 or plug-in connections, Fig 2. Check that to see that the CPU card, Fig.
  • Page 4: Will Not Scan (Scanning Issues)

    Danfoss Technical Support for further assistance. • This message indicates that the AK-SC255 does not see any attached I/O. • Check that all I/O powered on and is addressed as configured. Remember, if you make an address change to Com Mod for your I/O it must have power cycled before it will hold the new address.
  • Page 5: License Error

    Contact Danfoss Technical Support. They can correct most license issues via License Error phone or email in minutes. • Have the MAC Address of the AK-SC255 in question ready when you call. • Do not remove the unit from the wall… •...
  • Page 6: Won't Power Up

    EDF mentioned in the error message is in your list of EDF’s. EDF Message • Remember, after loading EDF’s or a Device List you must reset the AK-SC255. • If your problem is still not resolved, call Danfoss Technical Support for assistance..
  • Page 7: Keypad Not Responsive

    Troubleshooting Guide • Try resetting the AK-SC255 Keypad not responsive • If that fails to regain control of the keypad contact Danfoss Technical Support for further assistance. • Check to see that your Ethernet connection is a valid one. •...
  • Page 8 For Danfoss Technical Support call +1-410-931-8716. www.danfoss.us USCO.EI.RF0.D1.22 / 521U0152 ©Danfoss (USCO / MKS), 04- 2010...

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