Tenda i12 User Manual
  1. Manuals
  2. Brands
  3. Tenda Manuals
  4. Wireless Access Point
  5. i12
  6. User manual

Tenda i12 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

i12 Wireless Access Point
User Guide
Q1.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the i12 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Tenda i12

Summary of Contents for Tenda i12

  • Page 1 Wireless Access Point User Guide...

  • Page 2: Copyright Statement

    Tenda reserves the right to make changes to the products without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
  • Page 3 Preface Thank you for choosing Tenda! Please read this user guide before you start with i12. Conventions The typographical elements that may be found in this document are defined as follows. Item Presentation Example Cascading menus > System > Live Users...

  • Page 4: Technical Support

    If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible. Global: (86) 755-27657180 United States: 1-800-570-5892 Canada: 1-888-998-8966 support@tenda.cn Hong Kong: 00852-81931998 Hotline Email Australia: 1300787922 New Zealand: 800787922 http://www.tendacn.com...

  • Page 5: Table Of Contents

    Contents Get to Know Your Device ........................... 7 1.1 Overview ..............................7 1.2 Packing List ..............................7 1.3 Appearance ..............................8 1.3.1 LED Indicator ............................. 8 1.3.2 Button and Port..........................8 1.3.3 Label ..............................9 Installing the AP ............................... 11 2.1 Preparing for Installation ...........................
  • Page 6 4.2.2 WDS Mode ............................26 4.2.3 AP+Client Mode ..........................33 4.3 Network Settings ............................35 4.3.1 LAN Setup ............................35 4.3.2 DHCP Server ............................ 38 4.4 Wireless Settings ............................40 4.4.1 Basic Settings ..........................40 4.4.2 Radio Settings ..........................49 4.4.3 Channel Scan ...........................

  • Page 7: Get To Know Your Device

    Tenda ceiling-mounted wireless access point (AP) that offers a wireless transmission capacity of up to 300 Mbps. It supports DC and PoE power supplies, and can be managed using the web UI of the AP or a Tenda AP controller (AC) such as M3.

  • Page 8: Appearance

    Appearance 1.3.1 LED Indicator System indicator LED Indicator Status Description Solid on The system is booting or faulty. System indicator Blinking The system is running properly. The system is powered off or the LED indicator is turned off. 1.3.2 Button and Port RJ45 port Power jack Reset button...

  • Page 9: Label

    Model Rate Connection Description IEEE 802.3at PoE switch. The AP allows a PoE power supply distance of not longer than 100 meters.  Power jack The power jack is used to connect to a DC adapter for supplying power to the AP. Power Specifications Model Input...
  • Page 10  (3): Default IP address of the AP. You can use this IP address to log in to the web UI of the AP.  (4): Default user name and password of the web UI of the AP.  (5): MAC address of the AP. The default primary SSID of the AP is Tenda_XXXXXX, where XXXXXX indicates the last 6 characters of this MAC address.

  • Page 11: Installing The Ap

    Installing the AP Preparing for Installation Before installing the AP, follow the instructions in this section to make preparation. 2.1.1 Precautions To prevent damaging the AP or causing a personal injury, pay attention to the following precautions:  Ensure that the temperature and humidity requirements specified in the following table are met. Environment Temperature Humidity...
  • Page 12 holes. If the AP is powered using a DC adapter, a receptacle must be available within 1 meter from the mounting position on the ceiling. Step 2 Create holes in the marked positions. Each hole measures at 6 mm in diameter and 25 mm to 30 mm in depth.
  • Page 13 Step 4 Place the Ethernet cable (CAT5 or better cable) to be connected to the AP into the cable tray. If you use a DC adapter to supply power to the AP, place the power cable into the cable tray as well. Step 5 Lead the screws through the screw holes of the mounting bracket into the sleeve anchors and use the Phillips screwdriver to fasten the screws.
  • Page 14 Step 6 Connect the Ethernet cable to the RJ45 port. If you use a DC adapter to supply power to the AP, connect the power cable to the power jack of the AP. Step 7 Insert the hooks of the AP inside the slots of the mounting bracket to fix the AP onto the mounting bracket.

  • Page 15: Connecting The Power Supply

    ---End Connecting the Power Supply The AP can be powered using the DC adapter accompanying the AP or a piece of IEEE 802.3at PoE power supply equipment. DC input: 12V 1A If you power the AP through PoE, connect the Ethernet cable (≤ 100 meters) connected to the RJ45 port of the AP to an IEEE 802.3at PoE switch.

  • Page 16: Connecting The Ap

    UI of each AP to manage the AP. If you need to install a large number of APs, connect the APs to an M3 (Tenda AC) using the following topology so that you can manage all the APs in a centralized manner.

  • Page 18: Managing The Ap

    Management Modes The AP can be managed on the web UI of the AP or using M3 (Tenda AC). When the AP is connected to a network with M3, the AC automatically detects the AP. The AP can be used without being configured.
  • Page 19 Step 2 Access 192.168.0.254 using a web browser. Step 3 Enter admin as the user name and password and click Login. If this page is not displayed, refer to in Appendix A "FAQ." ---End You can view and modify the configuration of the AP on the web UI. For details about how to configure the AP, Chapter 4 "Functions."...

  • Page 20: Logging Out Of The Web Ui Of The Ap

    Logging Out of the Web UI of the AP After you log in to the web UI of the AP, the system logs you out if you perform no operation on the web UI within the client timeout interval. (The default interval is 5 minutes and can be changed.) When you close the web browser, the system logs you out as well.

  • Page 21: Common Buttons On The Web Ui

    Name Description Level-1 and level-2 navigation The navigation bars display the function menu of the AP. When you select a function in navigation bar, the configuration of the function appears in the configuration area. Level-3 navigation bar Configuration area It enables you to view and modify configuration. Common Buttons on the Web UI Description of common buttons Button...

  • Page 22: Functions

    Functions Status 4.1.1 System Status To view the system status and LAN status of the AP, choose Status > System Status. 4.1.2 Wireless Status To view the radio status, SSID status, and WDS status (available when the AP works in WDS mode) of the AP, choose Status >...

  • Page 23: Traffic Statistics

    4.1.3 Traffic Statistics To view the total transmitted traffic, total received traffic, total number of transmitted packets, and total number of received packets corresponding to each SSID of the AP, choose Status > Traffic Statistics.

  • Page 24: Client List

    You can click Refresh to view the latest traffic statistics. 4.1.4 Client List To view the MAC address, IP address, connection uptime, transmit speed, and receive speed of each wireless client connected to the AP, choose Status > Client List.

  • Page 25: Quick Setup

    You can select an SSID from the drop-down list box in the upper-right corner to view information about the wireless clients connected to the AP using the SSID. Quick Setup Choose Quick Setup. The page displays the parameters that enable you to quickly configure the AP so that wireless clients can connect to the WiFi network of the AP and access the internet through the AP The AP can work in AP, WDS, or AP+Client...

  • Page 26: Ap Mode

    4.2.1 AP Mode In this mode, the AP connects to the internet using an Ethernet cable and converts wired signals into wireless signals to provide wireless network coverage. The following figure shows the topology. Procedure: The Mixed WPA/WPA2-PSK security mode and AES encryption algorithm are used as an example to describe the configuration procedure.
  • Page 27 WDS mode parameter description Parameter Description It specifies the working mode of the AP. In WDS mode, the AP can be bridged with a Mode maximum of 4 APs at the same time. It specifies the SSID of a peer AP. You can click Enable Scan and select the SSID of the SSID peer AP from the detected SSIDs.
  • Page 28 It is used to detect information about nearby wireless signals of wireless devices, Enable Scan including SSIDs, MAC addresses, network modes, signal bandwidth, channels, extension channels, security modes, and signal strength.  The WDS function must be configured on all the APs to be bridged in WDS mode. All the APs must share the same SSID, channel, security mode, and security key.
  • Page 29 Choose Quick Setup, set Mode to WDS Mode, and click Enable Scan. Select the SSID of AP1 from the detected SSIDs. In this example, the SSID of AP1 is Tenda_1. Set Security Key to the wireless network password of AP1. In this example, the security key is 87654321.
  • Page 30 Step 4 Log in to the web UI of AP1 and perform step 3 to configure AP1 to repeat the wireless signal of AP2 in WDS mode. After configuration is complete, Connected appears to the right of the corresponding MAC address, indicating that bridging is successful.
  • Page 31 ---End 1-to-many (maximum: 4) WDS bridging The following figure shows the topology. Procedure: Step 1 Log in to the web UI of AP1 and check the basic information about AP1. Assume that AP1 has the basic information described in the following table. IP Address SSID Security Mode...
  • Page 32 ---End After configuration is complete, Connected appears to the right of the corresponding MAC addresses, indicating that bridging is successful. See the following figure.

  • Page 33: Ap+Client Mode

    4.2.3 AP+Client Mode In this mode, you can enable this AP to repeat the wireless signal of a peer AP for broader wireless network coverage simply by configuring this AP. Example Application of the AP+Client Mode An AP has been installed in a restaurant. Nevertheless, the signal of the AP is weak in some rooms because of limited wireless coverage of the AP and blockage such as walls.
  • Page 34 The following figure shows the topology. Procedure: Step 1 Log in to the web UI of AP1 and check the basic information about AP1. Assume that AP1 has the basic information described in the following table. IP Address SSID Security Mode Security Key (Wireless Network Password) 192.168.0.254...

  • Page 35: Network Settings

    ---End After AP2 repeats the wireless signal of AP1, wireless devices such as smart phones can search for and connect to the wireless signal of AP2, and access the internet through AP2. (In this example, the SSID of AP2 is Tenda_123456.) Network Settings 4.3.1...
  • Page 36 The AP supports the Static IP and Dynamic IP modes for obtaining an IP address for the LAN port. If you change the IP address of the LAN port, change the IP address of your management computer as well so that the two IP addresses belong to the same network segment. Then, use the new IP address of the LAN port to log in to the web UI of the AP.
  • Page 37 APs are deployed, you can adopt this mode to prevent IP address conflicts and effectively reduce your workload. Procedure: Step 1 Set Address Mode to Dynamic IP. Step 2 Click Save. ---End Parameter Description Parameter Description It specifies the MAC address of the LAN port of the AP. MAC Address The default primary SSID of the AP is Tenda_XXXXXX, where XXXXXX indicates the last 6 characters of this MAC address.

  • Page 38: Dhcp Server

    Parameter Description gateway IP address is 192.168.0.1 and you can change it as required. It specifies the primary DNS server of the AP if Address Mode is set to Static IP. The Primary DNS Server default IP address of the primary DNS server is 192.168.0.1 and you can change it as required.

  • Page 39: Dhcp Client List

    Step 6 Set Gateway to the gateway IP address to be assigned by the DHCP server to clients. Step 7 Set Primary DNS Server to the IP address of the primary DNS server assigned by the DHCP server to clients. If another DNS server IP address is available, set Secondary DNS Server to that IP address. Step 8 Click Save.

  • Page 40: Wireless Settings

    You can click Refresh to view the latest client information. Wireless Settings 4.4.1 Basic Settings To view basic wireless settings of the AP, choose Wireless > Basic. Procedure: If there is no special requirement regarding the parameters not described in this procedure, retain the default settings.
  • Page 41 Step 1 Select the SSID to be configured from the SSID drop-down list box. Step 2 Select the Enable check box to enable the selected SSID. Step 3 Set Client limit to the maximum number of wireless clients that can be connected to the AP using the selected SSID.
  • Page 42 Parameter Description wireless network. It specifies the maximum number of wireless clients that can connect to the AP with the selected SSID. Client limit After this upper limit is reached, the AP rejects new connection requests from clients. SSID It enables you to change the selected SSID. Chinese characters are allowed in an SSID. It specifies the encoding format of Chinese characters in an SSID.
  • Page 43 Assume that WEP key 1 is the default WEP key and the key is set to 54321 and ASCII. Step 1 Select the SSID to be configured from the SSID drop-down list box, such as Tenda_123456. Step 2 Set Security Mode to WEP. Step 3 Set Encryption Type to Open or Shared.
  • Page 44 Step 6 Set RADIUS Password to the password 12345678 of the RADIUS server. Step 7 Click Save. ---End WEP parameter description Parameter Description It specifies the encryption type for the WEP security mode of the AP. The options include Open, Shared, and 802.1x. Encryption Type The options share the same encryption process.
  • Page 45 Parameter Description AP only with WEP key 2. ASCII It allows 5 or 13 ASCII characters in a WEP key. It allows 10 or 26 hexadecimal characters in a WEP key. RADIUS Server It specifies the IP address of the RADIUS server for authentication. RADIUS Port It specifies the port number of the RADIUS server for authentication.
  • Page 46 ---End Parameter description Parameter Description It specifies the encryption type of the selected SSID. Select WPA-PSK, WPA2-PSK, or Security Mode Mixed WPA/WPA2-PSK. WPA-PSK This encryption type supports the AES and TKIP encryption algorithms. WPA2-PSK This encryption type supports the AES, TKIP, and TKIP&AES encryption algorithms. It indicates that the AP works in the Mixed WPA/WPA2-PSK security mode, and Mixed wireless clients adopting the WPA-PSK or WPA2-PSK security mode can connect to...
  • Page 47 Parameter Description It specifies the automatic update interval of the key for data encryption. A shorter Key Update Interval interval results in higher data security. WPA and WPA2 To address the key management weakness of WPA-PSK and WPA2-PSK, the WiFi Alliance puts forward WPA and WPA2, which use 802.1x to authenticate clients and generate data encryption–oriented root keys.
  • Page 48 ---End Parameter description Parameter Description Security Mode It specifies the security mode of the selected SSID. Select WPA or WPA2. This encryption type supports the AES and TKIP encryption algorithms. WPA2 This encryption type supports the AES, TKIP, and TKIP&AES encryption algorithms. RADIUS Server It specifies the IP address of the RADIUS server for authentication.

  • Page 49: Radio Settings

    Parameter Description Key Update It specifies the automatic update interval of a WPA key for data encryption. A shorter Interval interval results in higher data security. 4.4.2 Radio Settings To view the radio parameters of the AP, choose Wireless > Radio. If the AP works in AP+Client or WDS mode, the radio parameters cannot be changed.

  • Page 50: Channel Scan

    Parameter Description transmission rate of 54 Mbps. 11b/g/n mixed: It indicates that only clients working in the 11b, 11g, or 11n network  mode can connect to the AP. In this network mode, the AP can reach a maximum wireless transmission rate of 300 Mbps. Channel It specifies the operating channel of the AP.
  • Page 51 By default, the channel scan function of the AP is disabled. You can click Enable Scan and wait a moment for the scan result. See the following figure. According to the scan result, you can select the least-used channel as the operating channel of the AP for better wireless transmission efficiency.

  • Page 52: Advanced Settings

    4.4.4 Advanced Settings To view the advanced parameters for configuring the wireless performance of the AP, choose Wireless > Advanced. It is recommended that you change the settings only under the instruction of professional personnel, so as to prevent decreasing the wireless performance of the AP. Parameter description Parameter Description...
  • Page 53 Parameter Description It specifies the frame length threshold for triggering the RTS/CTS mechanism. If a frame exceeds this threshold, the RTS/CTS mechanism is triggered to reduce conflicts. The value range is 1 to 2347. The unit is byte. Set the RTS threshold based on the actual situation. An excessively small value increases the RTS frame transmission frequency and bandwidth requirement.

  • Page 54: Access Control

    Parameter Description area with low AP density. Capacity-oriented: This mode ensures that each wireless device in an area with high AP  density connects to the AP with the strongest signal. Default: This mode enables the AP to achieve a balance between the other two modes. ...
  • Page 55 Wireless client list Example Application of Wireless Control  Networking requirement The laptops whose MAC addresses are C8:3A:35:12:12:12 and C8:3A:35:14:14:14 are not allowed to connect to the AP with the SSID Tenda_123456.  Procedure Step 1 Set SSID to Tenda_123456 and MAC Filter Mode to Deny. Step 2 Enter C8:3A:35:12:12:12 in the MAC Address text box and click Add.

  • Page 56: Qvlan Settings

    Step 4 Click Save. Access control list ---End 4.4.6 QVLAN Settings This AP supports IEEE 802.1Q VLANs. After the QVLAN function is enabled, the AP can work with a switch that supports the QVLAN function to set up multiple wireless VLANs. Wireless clients connected to different VLANs cannot communicate with each other.
  • Page 57 Solution Define 802.1Q VLANs on its core switch to isolate the three groups of users. Deploy i12 and configure multiple SSIDs and the QVLAN function to enable the AP to interwork − with the VLANs defined on the core switch.
  • Page 58 There are three groups of users and the AP has four SSIDs. The SSID not assigned to the users can − be handled using either of the following methods:  Assign the SSID to the largest group of users, such as the group of guests. This SSID must adopt the same security mode and VLAN ID as the SSID originally assigned to the group.
  • Page 59 Port Connected To VLAN Link Type PVID VLAN4 can pass through the port.) Gateway with internet Trunk (Only traffic of VLAN3 and connectivity VLAN4 can pass through the port.) SSIDs and VLANs defined on the AP User Group SSID VLAN ID Guests Hotel1 VLAN2...

  • Page 60: Snmp

    It specifies the device name of the AP. The default device name is in the format of Device Name Model+Hardware version number. For example, the device name of i12 is i12V1.0. Location It specifies the location where the AP is used.

  • Page 61: Tools

    default password is public. The SNMP agent function of the AP allows an SNMP manager to use the password to read variables in the MIB of the AP. It specifies the read/write password shared between the SNMP manager and SNMP agent.

  • Page 62: Date & Time

    Step 2 Log in to the web UI of the AP and choose Tools. Step 3 Click Browse and choose the AP upgrade file. Step 4 Click Upgrade. ---End Wait until the upgrade and reboot process is complete. Choose Tools and check whether the upgrade is successful based on Current Firmware Version.
  • Page 63 The AP synchronizes the system time at a specified interval with the time server over the internet. The AP can perform synchronization only after being connected to the internet. To connect the AP to the internet, choose Network > LAN Setup and set the IP address, subnet mask, gateway, and DNS server of the AP.
  • Page 64 ---End Page Timeout If a user logs in to the web UI of the AP and performs no operation within the login timeout interval, the AP logs the user out. To set the interval, choose Tools > Time & Date > Page Timeout. The default interval is 5 minutes.

  • Page 65: Logs

    minutes. 4.6.3 Logs View Logs To view the logs of events that occur after the startup of the AP, choose Tools > Logs. You are recommended to choose Tools > Time & Date and verify the system time of the AP to ensure that the times of logs are correct.
  • Page 66  Number of logs You can set the maximum number of logs that can be displayed on the page. The value range is from 100 to 300. By default, a maximum of 150 logs can be displayed.  Log server settings After a log server is specified, the AP sends its logs to the log server.
  • Page 67 Step 2 Set Log Server IP to the IP address of a log server (192.168.0.88 in this example) over the network. Step 3 Set Log Server Port to the UDP port number used to send and receive system logs. The default port number 514 is recommended.

  • Page 68: Configuration Management

    ---End To change the settings of a log server, click Edit corresponding to the log server. To delete the settings of a log server, click Delete corresponding to the log server. To ensure that system logs can be sent to a log server, choose Network > LAN Setup and set the IP address, subnet mask, and gateway of the AP for communicating with the log server.
  • Page 69  Backing up the current configuration After the AP enters the optimum condition after you greatly change the configuration of the AP, you are recommended to back up the new configuration. To back up the configuration, click Backup and follow the on-screen instructions to perform operations. ...
  • Page 70 You can also use the reset button on the AP to restore the factory settings. If you forget your login information, such as the IP address, user name, or password for the AP, you are recommended to use the reset button to restore the factory settings.

  • Page 71: Accounts

    4.6.5 Accounts You are recommended to change the default user name and password of the Administrator account to prevent unauthorized users from logging in to the web UI of the AP as the administrator and changing the AP configuration. To manage accounts, choose Tools > Administrator. The AP allows an administrator account and a user account.
  • Page 72 Change the user name and password as required and click Save. The AP displays the login page. Use the new user name and password to log in. To delete the user account, click Delete corresponding to the account, and click Save.

  • Page 73: Diagnostics

    To add the user account after deleting it, click Change corresponding to the account. 4.6.6 Diagnostics If a network connection fails, you can use the Ping tool included with the AP to locate the faulty node. To use the tool, choose Tools > Diagnostics. 4.6.7 Reboot Reboot...
  • Page 74 Time Reboot You can specify an AP reboot schedule to enable the AP to reboot at an idle hour to ensure AP performance. To specify a reboot schedule, choose Tools > Reboot and click the Time Reboot tab.
  • Page 75 The AP can reboot at an interval or at a specified time. Choose either as required.  Rebooting the AP at an interval Configuration procedure: Step 1 Select the Enable check box. Step 2 Set Reboot Type to Interval. Step 3 Set Reboot Interval to 1440.

  • Page 76: Led Control

    ---End 4.6.8 LED Control To turn on or off the LED indicator, choose Tools > LED. When you click Disable all LEDs, the LED indicator of the AP turns off.

  • Page 77: Appendixes

    For more technical assistance, visit our website at http://www.tendacn.com or send your question to support@tenda.cn. We will help you resolve your problem as soon as possible. B. Setting the IP Address of Your Computer (Example: Windows 7) Step 1 Choose Start > Control Panel, click Network and Internet, click Network and Sharing Center, and click Change adapter settings.
  • Page 78 Step 3 Select Use the following IP address. Set IP address to an IP address that is different from the IP address of the LAN port of the AP but belongs to the same network segment as the IP address of the LAN port of the AP.
  • Page 79 The Local Area Connection Properties dialog box appears. Step 4 Click OK. ---End C. Default Parameter Settings The following table lists the factory settings of the AP. Parameter Default Value 192.168.0.254 Login Administrator admin/admin User Name/Password User user/user Address Mode Static IP IP Address (management IP address) 192.168.0.254...
  • Page 80 Parameter Default Value Model+Hardware version number, Device Name such as i12V1.0 DHCP Server Disable SNMP Agent Disable Administrator Name Administrator Model+Hardware version number, Device Name such as i12V1.0 SNMP SNMP Parameters Location ShenZhen Read Community public Read/Write Community private Sync with Internet Time Enable Servers System Time...
  • Page 81 Parameter Default Value Tenda_XXXXXX, where XXXXXX indicates the last 6 characters in the Primary SSID MAC address specified on the label on the external surface of the AP Tenda_XXXXXX, where XXXXXX indicates the last 6 characters in the Secondary SSID 1 MAC address specified on the label on the external surface of the AP plus 1 SSID...
  • Page 82 RJ45 cable. Declaration of Conformity Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type i12 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/page/ce.html...
  • Page 83 RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.
  • Page 84 body. Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.

Table of Contents