AT&T U-Verse Manual page 20

In addition to any amounts due for your Services and Equipment, the following fees may apply. AT&T reserves
the right to change these fees, increase or decrease these fees, or impose additional fees without notice.
Additional fees may apply for non-standard installations or for equipment upgrades. If you have any questions,
please call 800.288.2020.
Fee U-verse TV
Broadcast TV $4.99 - $5.99
Surcharge
Equipment Fee: $15
DVR Receiver
Equipment Fee: $10
Additional Receiver
HD Access Fee $10
Vacation Hold $5
Fee U-verse TV
Late Payment Fee $9
NSF/Returned Up to $30
Check Fee
Bill Reprint Fee $5 per bill
Payment $5 per bill/payment
Convenience Fee
Early Termination Up to $180 (pro-rated
Fee by number of months
completed)
411/Directory
Assistance
Minimum Service Non-refundable
Charge flat rate of $6
Non-Return Up to $150
Equipment Fee
Premium Package $5
Downgrade
Service Repair $99 ($149 for
Dispatch Dispatch on Demand)
Installation Fee Up to $199 for U-verse
TV; up to $99 for AT&T
Phone
Activation Fee $49
Restoral Fee $49 per account
Pricing, fees and features are subject to change at any time without notice. Effective March 2017.
20 Terms of Service
Schedule 3 – Fee Schedule
Monthly Fees
AT&T Phone
$5 per line
Transactional Fees
Phone
$9
Up to $30
$5 per bill
$5 per bill/payment
Up to $180 (pro-rated
by number of months
completed)
$2.25/per use
$99 ($149 for
Dispatch on Demand)
Up to $199 for U-verse
TV; up to $99 for AT&T
Phone
$49 per account
When You Pay
Fee to help recover a portion of the amount local
broadcasters charge AT&T to carry their channels.
Monthly recurring charge for set-top box when not
already included in package price.
Monthly recurring charge for additional receivers.
Monthly recurring charge for access to HD programming.
Monthly recurring charge if you put your service on a
temporary hold while on vacation (up to 9 months). If you
have U-verse TV, AT&T Phone and Internet you will be
required to put all three on hold, including all phone line(s).
When You Pay
If you don't pay your bill by the due date.
If you make a payment by check or other method
that is declined.
If you request a paper bill reprint.
If you make your payment with the assistance of an
Authorized Retail Agent, Customer Service or Collections
Representative.
If you terminate your service prior to completing your
agreed upon term.
Charges for National Directory Assistance on the AT&T
network, including telephone numbers and addresses
of business, government and residential listings
throughout the United States.
Non-refundable one-time fee if we place your account
in minimum service status due to non-payment.
If you fail to return your equipment after canceling
service.
If you change your programming package to a lower
priced package within the first 30 days of ordering.
If we have to dispatch a truck to repair your service.
If you refuse to troubleshoot, the fee of $149 applies.
Additional charges apply for new wiring, new jack or
wall drop ($55 per outlet + $20 if a wall drop is required).
If you have new service installed.
One-time charge that covers the work to set up your
account and activate the service.
When you restore your service after it is placed in a
minimum service state.