AT&T U-Verse Manual page 16

customer can make a Collect call through a third party Collect Call company that separately handles and
bills for the Collect call), nor can AT&T Phone service be used to make 900/976 calls; area code 500, 700,
and 710 calls; 10-10-XXX dial-around calls; or international operator or directory assistance calls. Also, the
ability to call certain N11 services (211, 311, 511) may not be available.
AT&T also limits the maximum number of days that messages will be retained; the maximum number messages
that will be retained by the Service; the maximum size of any message; and the maximum disk space that will
be allotted on AT&T's servers on your behalf. You agree that AT&T will have no responsibility or liability for the
deletion, for failure to store or to deliver any messages and other communications, for the modification or
malformation of communications over the AT&T Phone service, or for other content maintained or transmitted
by AT&T Phone service. You acknowledge that AT&T reserves the right to log off accounts or disconnect
sessions that are inactive for an extended period of time. You further acknowledge that AT&T reserves the right
to change these general practices and limits at any time without advance notice.
If you also purchase AT&T U-verse TV call history, information for all missed and answered calls can be
displayed on your TV screen and cannot be PIN protected. Call history for dialed calls cannot be displayed
on your TV screen. Also, Caller ID information may be displayed on your TV screen at the time you purchase
AT&T Phone and AT&T U-verse TV or in later iterations of the Services.
Power Outages and No Battery Backup. YOU ACKNOWLEDGE AND UNDERSTAND THAT AT&T PHONE REQUIRES
ELECTRICAL POWER TO FUNCTION. AT&T DOES NOT PROVIDE BATTERY BACK UP FOR YOUR SERVICE. YOU MAY
CHOOSE TO PURCHASE BATTERY BACKUP FOR YOUR iNID, WG, IAD* AND YOUR ONT (IF YOU HAVE ONE) FROM
THIRD PARTY MANUFACTURERS OR RETAILERS. YOU ACKNOWLEDGE AND UNDERSTAND THAT IT WILL TAKE TIME
TO CHARGE AN INITIAL BATTERY BACKUP AFTER AT&T PHONE IS INSTALLED AND/OR AFTER A REPLACEMENT
BATTERY IS INSTALLED. YOU ACKNOWLEDGE AND UNDERSTAND THAT TO CONSERVE BATTERY POWER DURING
A POWER OUTAGE, YOU SHOULD NOT ATTEMPT TO USE THE BATTERY BACKUP FOR ANY PURPOSE OTHER THAN
TO POWER YOUR AT&T PHONE SERVICE (OR TO POWER YOUR INTERNET CONNECTION, FOR THE PURPOSE OF
POWERING YOUR PREMISES ALARM, IF YOU HAVE AN IP-BASED PREMISES ALARM THAT USES AT&T INTERNET).
YOU ACKNOWLEDGE AND UNDERSTAND THAT THE BATTERY BACKUP DOES NOT PROVIDE POWER FOR
CORDLESS PHONES AND THAT, IF YOU ARE USING A CORDLESS PHONE WITH YOUR AT&T PHONE SERVICE, A
SEPARATE BATTERY BACKUP OR OTHER POWER SOURCE MAY BE REQUIRED IF THERE IS A POWER OUTAGE. YOU
ACKNOWLEDGE AND UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHEN THE iNID,
WG, IAD* AND ONT BATTERY BACKUP REQUIRES REPLACEMENT AND FOR REPLACING AND RECYCLING USED
BATTERIES IN ACCORDANCE WITH MANUFACTURER OR VENDOR DIRECTIONS. YOU ALSO ACKNOWLEDGE AND
UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR OBTAINING AND MAINTAINING BATTERY BACKUP OR
OTHER SOURCES OF POWER FOR ANY CORDLESS PHONES YOU USE WITH YOUR PONE SERVICE. FOR MORE
INFORMATION AND MINIMUM SPECIFICATIONS VISIT ATT.COM/BATTERYBACKUP.
*IAD applies only in the AT&T U-verse TV and AT&T Phone Terms of Service for Business.
V. AT&T Phone 911 Limitations
YOU HEREBY ACKNOWLEDGE AND AGREE TO ALL OF THE INFORMATION BELOW REGARDING THE LIMITATIONS
OF 911 SERVICE OVER AT&T PHONE SERVICE AND THE DISTINCTIONS BETWEEN 911 SERVICE OVER AT&T PHONE
SERVICE AND 911 SERVICE OVER TRADITIONAL WIRELINE TELEPHONE SERVICE. YOU AGREE TO ADVISE ALL
INDIVIDUALS WHO MAY PLACE CALLS OVER AT&T PHONE SERVICE OF THE 911 LIMITATIONS DESCRIBED BELOW.
AT&T MAKES NO WARRANTY THAT AT&T PHONE SERVICE FOR ACCESS TO 911 WILL BE UNINTERRUPTED,
TIMELY, SECURE, OR ERROR-FREE OR BATTERY BACKUP POWER WILL BE SUFFICIENT TO MAINTAIN THE
SERVICE THROUGHOUT ANY AND/OR ALL POWER OUTAGES.
911 SERVICE OVER AT&PHONE SERVICE IS ONLY AVAILABLE AT YOUR SERVICE ADDRESS, WHILE CONNECTED
TO A PROPERLY POWERED iNID, OR WG (AND A PROPERLY POWERED ONT, IF APPLICABLE) AND AFTER AT&T
PHONE HAS BEEN ACTIVATED.
911 SERVICE OVER AT&T PHONE SERVICE WILL NOT FUNCTION IF YOUR iNID OR WG FAILS OR IS NOT
CONFIGURED CORRECTLY OR IF YOUR AT&T PHONE SERVICE IS INTERRUPTED OR NOT FUNCTIONING FOR
ANY REASON, INCLUDING, BUT NOT LIMITED TO, IN THE EVENT OF A POWER OUTAGE (UNLESS YOU HAVE
WORKING BATTERY BACKUP POWER), NETWORK OUTAGE, BROADBAND CONNECTION FAILURE, OR
DISCONNECTION OF YOUR SERVICE BECAUSE OF BILLING ISSUES. IF THERE IS A POWER OUTAGE, YOU MAY
BE REQUIRED TO RESET OR RECONFIGURE THE EQUIPMENT PRIOR TO BEING ABLE TO USE YOUR SERVICES,
INCLUDING USE FOR 911 CALLING. YOU ACKNOWLEDGE THAT AT&T STRONGLY RECOMMENDS YOU MAINTAIN AT
ALL TIMES AN ALTERNATIVE MEANS OF ACCESSING 911 SERVICES, SUCH AS VIA CELLULAR TELEPHONE SERVICE.
YOU ACKNOWLEDGE AND UNDERSTAND THAT AT&T WILL NOT BE LIABLE FOR ANY LOSSES INCURRED
DIRECTLY OR INDIRECTLY AS A RESULT OF SERVICE OUTAGE AND/OR INABILITY TO DIAL 911 USING YOUR
16 Terms of Service