AT&T U-verse Manual

AT&T U-verse Manual

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AT&T U-verse® Enabled
User Device Interface Design Guidelines
Publication Date: November 1st, 2013
© 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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Summary of Contents for AT&T U-verse

  • Page 1 AT&T U-verse® Enabled User Device Interface Design Guidelines Publication Date: November 1st, 2013 © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
  • Page 2 Legal Disclaimer This document and the information contained herein (collectively, the "Information") is provided to you (both the individual receiving this document and any legal entity on behalf of which such individual is acting) ("You" and "Your") by AT&T, on behalf of itself and its affiliates ("AT&T") for informational purposes only.
  • Page 3: Table Of Contents

    Contents Introduction ............................1 AT&T Requirements ........................1 Guidelines for User Devices ........................2 U-verse Enabled Pairing Process ....................2 My U-verse Receivers Screen ......................4 Add Receiver Screen in Custom Mode ..................7 Add New Receiver ......................... 9 Success ............................11 Pairing Errors ..........................
  • Page 4 Table of Figures Figure 2-1: U-verse Enabled Pairing Process ....................2 Figure 2-2: My U-verse Receivers Screen ..................... 4 Figure 2-3: Add Receiver Screen ........................7 Figure 2-4: Add New Receiver Screen ......................9 Figure 2-5: Success Overlay ........................11 Figure 2-6: U-verse Receivers Screen ......................
  • Page 5 Table of Tables Table 2-1: Display Text ..........................5 Table 2-2: Display or Hide Add New Receiver Button .................. 6 © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
  • Page 6: Introduction

    As a developer you have near complete control when it comes to your user-interface, however, the following AT&T requirements must be followed:  The set top box (receiver) must always be referred to as an AT&T U-verse Receiver. ...
  • Page 7: Guidelines For User Devices

    UI for user devices. 2.1 U-verse Enabled Pairing Process The following illustration shows how devices are paired with U-verse Receivers. Figure 2-1: U-verse Enabled Pairing Process © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
  • Page 8 © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Page 3 of 16...
  • Page 9: My U-Verse Receivers Screen

    Settings section in an app. The elements of the screen are described following the illustration. Figure 2-2: My U-verse Receivers Screen © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
  • Page 10 Instruction text: Display relevant text based upon the following scenarios. Displayed Text Scenario No U-verse Receivers There are no U-verse Receivers in your Detected network. If you have U-verse TV service, make sure that you are connected to the same U-verse wireless network as your U- verse receivers, and that the receivers are powered ON.
  • Page 11 Add Receiver Screen in Custom Mode. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Page 6 of 16...
  • Page 12 Add New Receiver Button: Display or hide this button based upon the following scenarios. Display Hide   No U-verse Enabled No U-verse Receivers Detected:  Receivers detected All Receivers Detected are U-verse  Some U-verse Enabled Enabled Receivers detected  OnTap: Display an Add New Receiver screen Table 2-2: Display or Hide Add New Receiver Button ©...
  • Page 13: Add Receiver Screen In Custom Mode

    2.3 Add Receiver Screen in Custom Mode When a user selects to add a receiver that has already been set up to custom connection mode, the following screen is displayed. The elements of the screen are described following the illustration. Figure 2-3: Add Receiver Screen ©...
  • Page 14 On tap, display an Adding Receiver Overlay screen.  Back button: On tap, display a My U-verse Receivers screen shown in Figure 2-2.  Instructional text and graphics: Display step-by-step instructions as shown. The receiver name in Step 1 should be updated to reflect the name of the receiver that is being added.
  • Page 15: Add New Receiver

    2.4 Add New Receiver When a user selects to add a new receiver that has not yet been set up, the following screen is displayed. The elements of the screen are described following the illustration. Figure 2-4: Add New Receiver Screen ©...
  • Page 16 If the user has disabled the connection to the STB, display a disabled connection mode error. See Error Code 2-1: Pairing Errors.  Back button: On tap, display a My U-verse Receivers screen (Figure 2-2)  Instructional text and graphics: Step-by-step wizard on the TV.
  • Page 17: Success

    For various paths to this overlay, see Section 2.1 U-verse Enabled Pairing Process. At this point, the system will try to pair with the U-verse receiver in question. During this process, display the modal as shown with animated loading indicator.
  • Page 18: Figure 2-6: U-Verse Receivers Screen

    The newly added receiver should be the one that is currently connected to the device. All other interactions on this screen remain the same as documented in Section Figure 2-2 My U-verse Receivers Screen. For unsuccessful connection, display the applicable Pairing error (Error Code 2-1).
  • Page 19: Pairing Errors

    STB after several attempts, display “disabled” during the setup wizard, this error. display this error. On tap, the Dismiss button displays the On tap, display the My U-verse My U-verse Receivers screen ( Receivers screen ( Figure 2-2). Figure 2-2) without the corresponding receiver listed.
  • Page 20: Internet And Network Errors

    2.7 Internet and Network Errors If there was a network error during the launch of a U-verse Enabled on the device, the following errors are displayed in place of the U-verse Receivers list shown in Figure 2-2. © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
  • Page 21 Wi-Fi/Internet Error U-verse Network Error Error Code 2-2: Network Errors © 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Page 16 of 16...

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