Software Communication - Ecom J2KN Pro Quick Manual

Software Communication

If you need help with installation or operation of your DAS
or e-Comply software, please consult the User Manual for your
software product. If you are having trouble communicating
from the analyzer to a computer, please check the following:
Adjustments > Internal > RF Connect
Make sure it is in Remote setting.
Adjustments > Internal > USB
For both DAS and e-Comply, make sure the Baud rate is
38400 and the Protocol is Enhanced.
Adjustments > Internal > WLAN (if applicable)
If you have WiFi communication problems, refresh the WiFi
signal by selecting Auto Connect > F1. You will see the IP
address dash out and come back again. Note: You can't con-
nect to both the software and mobile app simultaneously.
Adjustments > Internal > Bluetooth (if applicable)
For both DAS and e-Comply, make sure the Baud rate is
9600 and the Protocol is Enhanced. To reset the Bluetooth
signal on your computer, right-click on > Show Bluetooth
Devices > Right-click on BT connection> Remove Device. Now
click Add a Device and re-connect to the analyzer. PIN=1234
If communication issues persist, re-sync the remote & base
1. Place remote unit into cradle. Go to Adjustments >
Internal > RF Connect and select Standard.
2. The base and remote are now synced.
3. Change the RF Connect setting back to Remote.
4. The remote can now be used as normal.
If all else fails, do a hard reset of the analyzer:
1. Power down the analyzer.
2. Disconnect analyzer from AC power.
3. Open the battery drawer and disconnect the lead from the
battery (white plastic clip). Wait at least 1 minute.
5. Reconnect the battery, reconnect the power cord, and
restart analyzer. You have just completed a hard reset.
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