If You Need Service Or Assistance; Before Calling For Assistance; If You Need Assistance; If You Need Service - Whirlpool ACM062 Use & Care Manual

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If you need service or assistance, we suggest
you follow these five steps:
1.
Before calling for assistance
Performance problems often result from little things you
can find and fix yourself without tools of any kind.
Air condltloner
won't run:
1.
Is unit plugged into a live circuit with proper voltage?
2. Is switch turned on?
3. Is thermostat
set correctly?
4. Have you checked
your home's
main fuses or
circuit breaker box?
5. Has the time-delay
fuse blown?
6. Has the local power failed?
Unit blows fuses:
1.
Are time-delay
fuses being used?
2. Is an extension
cord being used?
(Do not use an
extenslon cord to run your air condltloner.)
3. Are you waiting two minutes after turning cooling
circuit off before trying to restart unit?
Unit turns on and off, or does not cool room:
1, Is filter clean?
2. Are coils
clean
(both
evaporator
[inside]
and
condenser
[outside])?
3. Is there excessive
moisture or heat (open vessel
cooking, showers, etc.)?
4. Try setting fan to higher speed.
5. Try setting thermostat
to a cooler setting.
Operating sounds:
1. When
your room air conditioner
is
operating
normally, you
will hear sounds such as:
l
Droplets of water hitting the condenser,
causing
a "pinging"
or "clicking"
sound. Water droplets
help to cool the condenser.
l
Air movement from the fan, especially on high fan
speed setting.
. Clicks from the thermostat
cycle.
2. Sounds also may be caused by house construction
- such
as vibration
of the unit due to wall
construction
or unsteady window mounting
area.
2. If you need assistance*. . .
Call Whirlpool COOL-LINE@ service assistance tele
phone number. Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained consultants. The consul-
tant can instruct you in how to obtain satisfactory opera-
tion from your appliance or, if service is necessary, rec-
ommend a qualified service company in your area.
3.
If you need service?..
2
Whirlpool
has a nationwide
net-
T&+1
01~
work of authorized
WhirlpoolSM
service
companies.
Whirlpool
seevrcs service technicians
are trained to
fulfill the product
warranty
and
provide after-warranty
service, anywhere in the United
States. To locate the authorized Whirlpool service com-
pany in your area, call our COOL-LINE@ service assist-
ance telephone
number (see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES
- HOUSEHOLD
-
ELECTRICAL
APPLIANCES
-
MAJOR
- SERVICE
A REPAIR
MAJOR - REPAIRING
A PARTS
OR
WASNlNG
YACBINES,
DRYERS
A IRONERS
- SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZE0 WHIRLPOOL SERVICE
4. If you have a problem*...
Call our COOL-LINE
service
assistance
telephone
number (see Step 2) and talk with one of our consul-
tants, or if you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5. If you need FSP@
replacement parts* . . .
FSP is a registered
trademark
of Whirlpool
Corpora-
tion for quality parts. Look for this symbol of quality
whenever
you need a replacement
part for your
Whirlpool appliance. FSP replacement parts will fit right
and work right, because they are made to the same
exacting
specifications
used to build
every
new
Whirlpool appliance.
To locate FSP replacement
parts in your area, refer
to Step 3 above or call the Whirlpool COOL-LINE
ser-
vice assistance
number in Step 2.
'If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete description of the problem.
This informa-
tion is needed in order to better respond to your request
for assistance.

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