If You Need Service Or Assistance - Whirlpool ACM052 Use & Care Manual

If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any
kind.
Air conditioner won't run:
l
Is unit plugged into a live circuit with proper
voltage?
l
Is switch turned on?
l
Is thermostat set correctly?
l
Have you checked your home's main fuses or
circuit breaker box?
l
Has the time-delay fuse blown or circuit breaker
tripped?
l
Has the local power failed?
Unit blows fuses or trips circuit breaker:
l
Are time-delay fuses being used?
l
Is an extension cord being used? (Do not use
an extension cord to run your air condi-
tioner.)
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Are you waiting three minutes after turning
cooling circuit off before trying to restart unit?
Unit turns on and off, or does not cool room:
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Is filter clean?
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Are coils clean (both evaporator [inside] and
condenser [outside])?
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Is there excessive moisture or heat (open vessel
cooking, showers, etc.)?
l
Try setting fan to higher speed.
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Try setting thermostat to a cooler setting.
Operating sounds:
When your room air conditioner is operating
normally, you will hear sounds such as:
l
Droplets of water hitting the condenser, causing
a "pinging" or "clicking" sound. Water droplets
help to cool the condenser.
l
Air movement from the fan, especially on high
fan speed setting.
l
Clicks from the thermostat cycle.
Sounds also may be caused by house construc-
tion - such as vibration of the unit due to wall
construction or unsteady window mounting area.
2. If you need assistance*...
Call Whirlpool COOL-LINE@ service assistance
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service*...
w
Whirlpool has a nationwide
network of authorized
'$1
,&L WhirlpoolSM service compa-
nies. Whirlpool service
technicians are trained to
fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the authorized Whirlpool service
company in your area, call our COOL-LINE@
service assistance telephone number (see Step 2)
or look in your telephone directory Yellow Pages
under:
APPLIANCES - HOUSEHOLD - ELECTRICAL APPLIANCES -
MAJOR-SERVICE & REPAIR MAJOR - REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
(L IRONERS - SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE COMPANIES
XM SERVICE CO
123 Maple 999.9999