Troubleshooting - bem wireless Eclipse User Manual

Troubleshooting

Issue: Pairing is unsuccessful after multiple attempts
Solution:
• Check if the Bluetooth indicator light is on. If the indicator
light is off, press the power button to turn the unit on. If the
Bluetooth indicator light still doesn't come on after pressing the
power button, please charge the unit.
• Check for other nearby Bluetooth devices that may interfere
with pairing and turn devices off.
• Power off, then power on the unit to restart the Bluetooth
function on the speaker or your Bluetooth device.
• Unplug any cables plugged into the AUX IN port. Restart all
devices and then attempt pairing again.
Issue: Interference or static during playback
Solution:
• Avoid connecting to the speaker through concrete or other
building structures that may interfere with the signal.
• Please check if the battery level of your Bluetooth device and
charge if necessary.
For more troubleshooting help go to bemwireless.com
11