Akuvox VP-R49P User Manual
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Akuvox VP-R49P User Manual

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VP-R49P User Manual

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Summary of Contents for Akuvox VP-R49P

  • Page 1 VP-R49P User Manual...

  • Page 2: Table Of Contents

    Content 1 Product Overview................6 1.1 Instruction......................6 1.2Technical Specification..................7 1.3 Interface Description..................8 1.4 Keypad Description....................8 2.Installation..................9 2.1 Equipment Packaging..................9 2.2 Connecting Video Phone................... 9 2.3 Installation Considerations................10 3.Getting Started................11 3.1 Basic Operation....................11 3.1.1Main Screen Instruction................. 11 3.1.2 Status and notifications Instruction............
  • Page 3 3.5.8 Intercom setting..................32 3.5.9 Hotline setting..................33 3.6 Dial Plan......................33 3.7 Auto Provision....................34 3.8 Personalize.......................34 3.6.1 Log Level....................35 3.6.2 Hook Mode....................35 3.7 Reboot Manager....................35 3.7.1 Reboot time...................35 3.7.2 Status of Edit..................35 3.7.3 Status of Active..................36 3.7.4 Reboot settings..................36 3.8 Date &...
  • Page 4 4.18.1 View Photo & Picture& Video............. 68 4.19 Bluetooth.......................68 4.19.1 Turning Bluetooth On/Off..............69 4.19.2 Changing Bluetooth Device Name............69 4.19.3 Paring VP-R49P With A Bluetooth Device........... 69 4.19.4 Un-pairing A Bluetooth Device............70 4.20 USB........................ 70 4.21 Calendar......................71 4.21.1 Add An Account...................71 4.21.2 View Calendar..................
  • Page 5 6.2 IP Query......................92 6.3 Sip account registration query................ 92 6.4 Backup & reset....................93 6.5 Failure Process....................93 7 Web interface................. 95 7.1 Web login......................95 7.2 Status->Basic....................95 7.3 Account->Basic....................96 7.4 Account->Advanced..................99 7.5 Network......................104 7.6 Phone->Time....................105 7.7 Phone->Preference..................105 7.8 Phone->Call Feature..................

  • Page 6: Product Overview

    1 Product Overview 1.1 Instruction VP-R49P is an Android-based multimedia terminal with a 7 inch touch screen and a 5M CMOS sensor camera. It supports H.264/H.263 codec with adaptive bandwidth adjustment. The 7” touch screen offers excellent user experiences such as high quality videophone, smooth internet surfing, various Android Apps and daily information.

  • Page 7: Technical Specification

    Connect the equipment into an outlet on a circuit different from that to which  the receiver is connected. 1.2Technical Specification Model VP-R49P  7 inch capacitive touch screen TFT LCD, 1024*600 pixels,16:9 Graphic Display wide screen aspect ratio Camera ...

  • Page 8: Interface Description

    IP assignment  Static IP, DHCP, PPPoE Management  LCD Menu Configuration,TR069, WebUI Dimension  280×105×194mm 1.3 Interface Description Interface Description Camera Adjustable camera shooting angle, rotate down the camera to "off" angle. USB interface External USB storage device Headset Connect to 3.5mm stereo headphone, headset device HDMI Use HDMI cable to output the video to a TV screen...

  • Page 9: Installation

    2.Installation 2.1 Equipment Packaging Name Quantity Main Case Handset Phone Cord Power Adapter Ethernet Cable Quick Start Guide 2.2 Connecting Video Phone Connecting to Network Use the matched network cable to connect the LAN Port of the video phone to the Router or Switch.

  • Page 10: Installation Considerations

    2.3 Installation Considerations This product is a desktop product, and here are some safety recommendations about the installation and the usage: 1. Do not use this product near water, such as: bath, washbasin, kitchen sink and other damp places and so on; 2.

  • Page 11: Getting Started

    3.Getting Started 3.1 Basic Operation 3.1.1Main Screen Instruction  Status bar, at the top of the screen, displaying the status of system information.  Account, R49P supports 6 lines. Accounts list will show the status of the current account.  Extended Screen Prompt, Display the location of current screen page; and show how many pages extended.
  • Page 12 Status Area Icon Description Network is connected Network is not connected Mute mode Alarm clock is set PPPOE is connected PPPOE is failed Notification Area Icon Description SIP account is registered Missed call, number means how many missed calls Downloading Uploading Receives a new email An event is coming...

  • Page 13: Using The Touchscreen

    3.1.3 Using the Touchscreen  Tap To select items on the screen (e.g., setting options, apps); to press onscreen buttons; to type letters and symbols using the onscreen keyboard.  Touch and Hold Touch the item on the screen and hold it without lifting your finger from the screen till an action occurs.

  • Page 14: View/Turn Off Notification

    To turn off notifications, simply hold the notice at the bottom of the screen and then drag up or press the "Back" on the hard keyboard. Click on the icon to clear up the notice 3.2Connecting to Network and Wi-Fi VP-R49P supports a variety of network connections (Ethernet, Wireless) and device...

  • Page 15: 1Configuring Static Ip

    connections Network connections includes four modes, Static IP, DHCP, PPPOE, Wi-Fi access. DHCP is the default configuration. Device connections include EHS headset, USB and Bluetooth device. 3.2.1Configuring Static IP You can select one of the following methods to enter the static IP configuration: ...

  • Page 16: Configuring Dhcp

    Subnet Mask Set the subnet mask of the device Default Gateway Set the default gateway DNS Server Set the DNS address Alternative DNS Server Set the backup DNS address Use static DNS Set the static DNS address for DHCP 3.2.2 Configuring DHCP You can select one of the following methods to enter the DHCP configuration: ...

  • Page 17: Configuring Pppoe

    Note: 1) If DHCP acquired IP, it will display dynamic IP address information on the location of static IP configuration, cannot be modified, and there is a item of Use static DNS at the bottom the alternative DNS server, when checked, you can modify the primary DNS address and Secondary DNS address.

  • Page 18: Configuring Wi-Fi

    Parameter specification： Parameter Specification Use PPPOE Check is to enable PPPOE，otherwise, disable. User Name PPPOE account, provided by ISP Password PPPOE password, provided by ISP Proceed as follows: 1) Check Use PPPOE 2) Enter the correct user name and password of PPPOE Note: 1) After dialing, can display the acquired IP address, server IP, the primary DNS, Secondary DNS information, status as connected...
  • Page 19 1) When the Wi-Fi switch is turned on, the video phone can list and display all Wi-Fi AP searched in the environment; 2) When connects to available AP in the environment, if a Wi-Fi AP is without password protection, there is no lock icon on Wi-Fi signal, it will automatically connect when clicked;...
  • Page 20 4）Check Show advanced options, you can set Proxy server and IP mode.  Proxy Settings  Proxy Settings(Static IP): 5）Long press on the connected Wi-Fi AP, it will pop-up a dialog box, you can forget the network or modify the network. Long press on the non-connected Wi-Fi AP, it will pop up a dialog box, and you can click and connect to network.

  • Page 21: Sip Account Configuration

    6）Click WPS button, if the wireless router has WPS function, and the router WPS button is pressed, the video phone will be able to connect to the Wi-Fi without entering a password. 7）Press “+ ”symbol，you can add a SSID manually. 8）Click Menu, you can do the operations such as: Scan(scan the new wi-fi AP), WPS Pin Entry(enter the PIN on the Router, the phone will no need to input the wi-fi password), Wi-Fi Direct and Advanced.

  • Page 22: Add Account

     Mode 2: In the main screen, click ->then Click ->and then click  Mode 3: Directly pick up the handset or press Speaker -> then click  Mode 4 : Click Browser, input IP address to enter login interface. Input username: admin, password is admin, click Login into web, then click Account-Basic;...
  • Page 23 Configuration parameters are described as follows: Parameter Specification Register Name SIP Account ID provided by ISP User Name SIP User Name provided by ISP Password SIP Password provided by ISP Display Name SIP Display name SIP Register Server, format: domain/IP, for example: Reg Server IP 194.168.1.2...

  • Page 24: Sip Account On/Off

    Reg Server Port The default port is 5060. SIP Proxy Server, format: domain/IP, for example: Proxy Server IP 194.168.1.2 Proxy Server Port The default port is 5060. SIP Backup Proxy Server, format: domain/IP,for Backup Proxy IP example: 194.168.1.2 Backup Proxy Port The default port is 5060.

  • Page 25: Modify/Remove Sip Account

    b. If the sip account is failed to register, the failure code will be displayed under the account, and then you can check with the account configuration or network connection. See the below picture: 3.3.3 Modify/Remove SIP Account 1) Modify the sip account: Directly click the account to modify; 2) Remove the sip account: Click the box of the account which you want to delete, and then press “Clear Account”.

  • Page 26: Sound

    3.4 Sound You can select one of the following methods to enter the Sound configuration:  Mode 1: In the main screen, click -> Settings -> Sound.  Mode 2: Drag down the status bar, click shortcut icon ->Sound. Configuration page is shown as below： Including Volume, Ringtone and Notification, Dial pad touch tones and Touch sound.

  • Page 27: Silent Mode

    3.4.1 Silent Mode Long press the Power button, then choose Silent mode in the pop-up menu. In addition to the media and the alarm sound, the rest sound is mute. As shown in the picture below: 3.4.2 Volumes In Sound configuration page, click “Volumes”, the volume configuration is shown as below：...

  • Page 28: Ringtone

     Volume options include ringtones and notifications, Media, Alarm clock.  You can hold and drag the slide button or just directly click a volume location to adjust the volume. Finally click "OK" button to save.  The volume settings, you can also press the keyboard "volume+ -" button to increase or decrease the volume.

  • Page 29: System Sound

    3.4.4 System Sound If you want to enable Dial pad touch tones and Touch sounds, please go to Sound configuration page to click the corresponding sound. Dial pad touch tones and Touch sounds are enabled in default configuration. 3.5 Call Settings 3.5.1 Always forwarding &...

  • Page 30: Call Forward Busy & Forwarding Number

    3.5.2 Call forward Busy & Forwarding Number The incoming calls will be forwarded to specified number when the phone is busy. Configuration on the phone: 1. Phone Settings->Call Settings->Call Forwarding. 2. Select the desired account. 3. Enable Call Forwarding Busy. 4.

  • Page 31: Dnd

    Configuration on the phone: 1. Phone Settings->Call Settings->Call Forwarding. 2. Select the desired account. 3. Enable No Answer Forwarding. 4. Input the number you want to forward. 3.5.4 DND DND function is to prevent foreign phone from disturbing, if open DND, external phone call can’t be received, turned off by default.

  • Page 32: Call Waiting

    3.5.5 Call Waiting Open call waiting, if enable call waiting, after establishment of a conversation, there is a third party call in, then video phone will have a new call tips, you can choose to answer or reject the new call. If you close the call waiting, then the third party cannot call in, will prompt a busy tone, turned on by default.

  • Page 33: Hotline Setting

    3.5.9 Hotline setting The Hot line refers to the number you often dial. You can set hot lines in the phone, the phone will dial the hot line number automatically when you pick up the handset, press the hand-free or the account key. Also you can set the timeout of dialing the hot line number, then the phone will dial the hot line number automatically after the timeout.

  • Page 34: Auto Provision

    3.7 Auto Provision Manual Autop : to setup the Auto Provision server address in URL area. And configure the username and password for server authentication. Automatic Autop: to setup the Autop time. 3.8 Personalize...

  • Page 35: Log Level

    3.6.1 Log Level The Log level is divided into seven levels: EMERG, ALERT, CRIT, ERR, WARNING, NOTICE, INFO, DEBUG, log class is from low to high. The default setting is EMERG, which is the lowest grade log. 3.6.2 Hook Mode There are 5 types for Hook Mode: Phone Mode, Disable, App Mode, Auto Mode.

  • Page 36: Status Of Active

    3.7.3 Status of Active Enable/disable the reboot function 3.7.4 Reboot settings Click the icon to reboot. 3.8 Date & Time You can select one of the following methods to enter Date & Time configuration:  Mode 1: In the main screen, tap ->...
  • Page 37 If you want to manually set the date and time, firstly, remove the click ”Automatic data & time”, and then set the date, time, select a time zone. Check Use 24-hour format, and then “1:00 PM” will change to “13:00”. Click "Set date", pop-up date set interface, as shown below: You can increase or decrease the corresponding value by dragging upper or lower, also can directly input corresponding value in input flied, and then click the "Done"...
  • Page 38 Click "Set time”, as shown below: In the figure, uncheck Use 24-hour format, you can increase or decrease the corresponding time value by dragging upper and lower. Click "AM" button, it will change to "morning", and then click "PM" button, then changed back to "afternoon". If check Use 24-hour format, time setting interface as shown below:...

  • Page 39: Personalization Settings

    3.9 Personalization Settings According to personalized settings, you can make the equipment more characteristic. 3.9.1 Wallpaper  In the main screen, Press on the blank part of desktop, it will pop up menu option, select "wallpaper". Perform one of the following steps: ...

  • Page 40: Widgets

    3.9.2 Widgets Applet can be convenient for your using, you can select from the available options 3.9.2.1 Add A Widget 1) In the main screen, Click , right-slide the screen, choose and add a widget. The following window: 2) Each widget has indicated the name and the location, press and hold the component, put it to the designated location on the desktop.

  • Page 41: Shortcuts

    At this time, you can press the arrow button to drag the border to change the size of the widget frame. And then only need to press “Back” button on the keyboard to save the change. 3.9.2.3 Delete A Widget Hold the widget until the icon appears on the upper left corner of the screen, you can drag the widget to...

  • Page 42: Modify Extended Bar

    press and hold the component, put it to the designated location on the desktop 3.9.3.2 Modify A Shortcut If you want to modify the location of shortcut on the desktop, hold the shortcut until the icon appears on the upper left corner of the screen, you can drag the shortcut to the corresponding position of the desktop.

  • Page 43: Backup & Reset

    3.10 Backup & Reset 1. Click Setting 2. Click “Backup & reset”; 3. Click “Factory data reset”; 4. Click “Reset Multimedia Terminal” 5. Click “Erase everything”.

  • Page 44: Function

    4 Function 4.1Call Function Video phone supports audio calls and video calls. Please ensure that the device has been configured SIP account successfully before using the call function. SIP account configuration refers to section 3.3. 4.1.1 Make A Call You can directly dial from the keypad, from the contact or from call records. 4.1.1.1 Dial Out Directly 1) You can choose one of the following steps to enter into the dialing interface: ...
  • Page 45 1) By pressing the number keys on the dial interface or directly pressing the number on keypad. To delete a number, press the on the dial interface, or press Delete button on the keypad. 2) If you want to make an audio call, please click "Audio Call"; if you want to make a video call, please click "Video Call".
  • Page 46 Contact supports rapid locating the contact through first letter. 1) Click the contact in Contacts, and you can view the details on the right side. As shown in below picture： 2) You can click to make an audio call, or click to make a video call or click to send the message.

  • Page 47: Receive A Call

    4.1.2 Receive A Call Incoming calls include audio and video calls, If the caller has been stored in the contacts, it will show the contact name, otherwise the caller number will be displayed. 4.1.2.1 Answer A Call 1) Answer an audio call When receiving an audio call, as shown below: Click “Audio”...
  • Page 48 Click "Audio" to establish the audio call, and video is not visible; click "Video" to establish the video call, and video is visible. Pick up the handle is to answer the call as a video call. 3) Answer a video invite 4) During an audio call, if a video invite is requested, it will pop up the following window: Click “Accept”...

  • Page 49: Call Options

    4.1.3 Call Options Call options as shown below: Call option are described as below: Click the button to hold the current call. Click the button to resume the current call. Mute Click to switch to video call Click to switch to audio call Click to switch to Speaker Click to switch to handset Extended function...

  • Page 50: Call Records

    Switch to full screen View local video View the other part video 4.1.3.3 Multiple Calls  The Phone supports more than 3 line calls. The line information is on the right side of call interface.  During a call, you can click on the button to add a new call.
  • Page 51 1) You can click the drop-down list to choose the call record types, it supports for all call, missed call, received call, dialed call and forwarded call five types of call information. 2) Call records are shown on the left, and show the total number in the bracket. Click the number or contact, and you can view all the call records details on the right.
  • Page 52 4.1.4.3 Delete Call Records 1) If you want to delete one call record, steps as below:  Long press the call record you want to delete;  Pop-up a menu, press “Confirm” to confirm the deletion. 2) If you want to delete multiple call records, steps as below: ...

  • Page 53: Contacts

    4.2 Contacts You can choose the following method to enter into Contacts interface:  Enter the dialing interface, and then click the icon 4.2.1 Local Phone Book You can view, audio call, video call, add, edit, delete the contacts. 4.2.1.1 Add A New Contact 1) Click the icon on the top right corner, and click “New Contact”...
  • Page 54 Edit the contact photo, Browse the image from “Take Photo” or “Choose photo from Gallery” Delete the note Cancel the edit Save the contact Some more information If you want to add some more information, please click ，it will pop up the page of contact details, as shown:...
  • Page 55 Click to save the contact. 4.2.1.2 Modify The Contact 1) Select the contact you need to modify in the contact list; 2) Click 3) Enter into contact edit page, you can edit the contact information.

  • Page 56: Group

    4.2.1.3 Delete The Contact You can choose one of the following methods to delete the contacts:  Long press the contact you need to delete from your contact list, and tap “Confirm” in the pop-up Remove Contact dialog box;  Select the contact, click , select "Remove", click “the contact”...

  • Page 57: Broadsoft Phone Book

    4.2.2.2 Rename A Group 1) Click the group you want to rename in contact page; 2) Click 3) Input the new name you want directly; 4) Click “Confirm” to save. (Note：the system default group cannot be renamed) 4.2.2.3 Remove A Group 1) In Contact page, click the group you need to delete, and then click 2) Click “Remove”, and then click “OK”.

  • Page 58: Ldap

    3. Access Phone Book-> Remote Phone Book. 4. Input URL of phone book. 5. Input the phone book name. 6. Click the Submit key to save. 7. Access the remote phone book via phone interface. 8. Access Book->Remote phone book. 9.

  • Page 59: Call Return

    BLF LIST CODE，can Pick up call or Barge in call. 4.10 Pickup & Group Pickup You can use pickup to answer other users’ incoming call. The IP phone Akuvox R49P supports specified pickup and group pickup. Specified pickup can answer specified user’s incoming calls. When the user of specified pickup number is off or busy, you can press the pickup key to answer incoming call.

  • Page 60: Acd

    4.11 ACD Automatic Call Distribution (ACD) enables organizations to manage a large number of phone calls on an individual basis. ACD enables the use of IP phones in a call-center role by automatically distributing incoming calls to available users, or agents. ACD depends on support from a SIP server.
  • Page 61 4. When the second party answers your call ,press the Conference softkey or the Conference key on the keypad to start 3-way conference. 5. Select the phone you want to make a conference call, then click Start Meetings. You will start conference call.

  • Page 62: Transfer

    4.14 Transfer 4.14.1 Blind Transfer 1. When the IP phone blind transfers a call. 2. Pick up a call,press transfer key on the keypad or click 3. Enter the target number...

  • Page 63: Attended Transfer

    4. Press Blind softkey to transfer the call. 4.14.2 Attended Transfer When the IP phone performs the semi-attended/attended transfer. 1. Pick up a call,press transfer key on the keypad or click 2. Enter the target number. 3. Press Attended softkey to call out 4.

  • Page 64: Keypad Input

    4.15 Keypad Input Only numbers, * and # can be input by keypad. The default Input method is Android keyboard. You can also download your preferred input method from the internet. 4.16 Webpage Browser This section describes the default web browser in the video phone, and you can also download your preferred browser through the internet.

  • Page 65: Camera

    search. After the input, you can click “Go” on the soft keyboard to complete. 4.16.1.2 Bookmark And Browsing History Run the browser, click to view the “bookmark”: Add a new webpage View the bookmark and browsing history Others 4.17 Camera Open the camera: in the main screen, click ->...

  • Page 66: Photograph Mode

    4.17.1 Photograph Mode Turn on the camera, and the default mode is photograph mode. 4.17.1.1 Basic Setting Click on the upper right corner or long press on the screen to pop up the menu Setting White balance setting 4.17.1.2 Mode Switch Click on the lower right corner to switch the mode.

  • Page 67: Gallery

    4.17.1.4 Take A Video Click -> to switch to video mode. Click ，video starts when the icon turns to . And click to stop the video recording and save. 4.18 Gallery You can use Gallery to view photos or videos, and you can also view the picture or video downloaded from the Internet.

  • Page 68: View Photo & Picture& Video

    Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security. On VP-R49P, users could use Bluetooth to transfer files, share contact information with other Bluetooth portable devices by installing Bluetooth Application, or use Bluetooth headset for making calls.

  • Page 69: Turning Bluetooth On/Off

    VP-R49P so that both devices know how to connect securely to each other. After that, users could simply connect to a pared device. Turn off Bluetooth if it’s not used. Bluetooth related settings are under VP-R49P’s Settings application → Wireless &...

  • Page 70: Un-Pairing A Bluetooth Device

    “Pairing” under the device ID. Make sure the Bluetooth device is active in pairing mode. Then tap on the device ID on the VP-R49P to pair them. Confirm the passkey in the prompted message (if any). Or if PIN is required, please refer to the device’s documentation or other procedures to...

  • Page 71: Calendar

     It will take a few seconds for the video phone to prepare the connection;  To access USB storage, click on the screen -> Explorer -> USB, to access and manage your data. 4.21 Calendar To start the calendar ...

  • Page 72: View Calendar

    Click ”Add account” to add an account, and then synchronize all the schedules of the account to the calendar. 4.21.2 View Calendar The calendar will display monthly by default, and you can slide the calendar up and down to view the different months. In order to view the activities or create the new activities, you can also make the calendar display daily or weekly.

  • Page 73: Edit Activities

    2) Input the details of the activity, as shown below: 3) Click “Done” to finish. 4.21.4 Edit Activities You can click on schedule needed to be modified to edit the schedule.

  • Page 74: Delete Activities

    4.21.5 Delete Activities While viewing the activity, you can click “DELETE” on the upper right corner to delete the activity. 4.22 Clock Enter the Clock:  In the main screen, click -> Clock; As shown below: Description: Alarm Countdown timer Stopwatch Time zone Others...

  • Page 75: Alarm

    4.22.1 Alarm You can add one or multiple alarms: 1) Click 2) Click 3) Input the time of alarm: 4) If you want to repeat the alarm in some days of a week, please click “REPEAT”; 5) You can choose the ringtone of the alarm.

  • Page 76: Countdown Timer

    4.22.1.1 Enable/Disable Alarm You can click ON/OFF to enable or disable the alarm. Note: if power off the phone, the alarm will also be off. 4.22.1.2 Modify Alarm If you want to modify the status of the alarm, including time, repeat data, alarm ringtone, you can directly click on the alarm.

  • Page 77: Stopwatch

    Add one minute to countdown timer Delete the current countdown timer 4.22.3 Stopwatch 1) Click 2) Click “START” or “STOP” to start or stop the stopwatch; 3) Click the time icon to start a new time; 4) When the time is on hold, click to reset the timer. 4.23 Email Email Application can let you use POP3 or IMAP service to send and receive e-mail.

  • Page 78: Music

     If you have already set up an email account, In the main Email page, Press “Menu” button, and then click “Account”, and last press ”Menu” to “Add Account”. 2) Input the email account and password, and then click “Next”; If there is no account type in the equipment database you want to set, the device will require you to enter more detailed information (the receiving server settings and outgoing server settings).

  • Page 79: Explorer

    You can click the labels of Artists, Albums or Songs to view all songs. You can also view or play the songs from the playlists. To view the currently playing song, please click the "now playing" label 4.25 Explorer User can use explorer to manage the files in the device. In the main screen, click icon ->...
  • Page 80 Click mnt to enter to show as below. If insert the USB device, will dislpayed in this layer. Shown as below. Click to modify the sort: by name, time,size,type Click to create a new folder or photo folder...

  • Page 81: Video Player

    4.26 Video Player You can use video player to play local videos. To run the video player: In the main screen, click -> Video After entering, you can click on the list of videos to watch. As shown below: Brightness Volume Speed ...

  • Page 82: Others

    4.27 Others 4.27.1 Apk Installer User need open phone permission before installing. Go to the path: Settings->Security, tick Unknown sources.

  • Page 83: Ping Tool

    In the main screen, click ->Explorer. Select the Apk you want to install, follow the prompt to operate. 4.27.2 Ping Tool You can use the Ping tool for Ping query, network packet capture and view the log information. 4.27. 2.1 Ping Query Ping query interface is as shown：...
  • Page 84 You can choose what type protocol and specified port you need to capture the logs. Press “Start Tcpdump” to start the log captured. If you want to finish the log captured, you can press “Stop Tcpdump” to stop the capture, and the system will prompt the file saved path. You can use Wireshark and other tools on PC to read the logs.
  • Page 85 You can use to search the log information, and select the log level through the drop-down list. Or click to see more options. if you need to save the log, please click , select "Save" If you need to highlight the log information, please click , select "highlight", and then the log will be showed as different color.

  • Page 86: Software Upgrade

    5 Software upgrade 5.1 Immediate Update  In the main screen, tap on settings icon -> System -> Multimedia Terminal -> System Upgrade -> System Update Now Update interface as shown: Three ways to update immediately: Select other upgrade package, Local Update, Remote Upgrade, as shown:...

  • Page 87: Select Other Upgrade Package

    5.1.1 Select other upgrade package 1) Via USB to Upgrade Put upgrade package into USB, insert USB, then click “Select other upgrade package”, find “/mut/usb_storage”, find the upgrade package, then click “OK” to upgrade. 2) Via Internal Memory to Upgrade Use USB to copy the upgrade package into Internal Memory, then press “Select other upgrade package”, find “/mnt/sdcard”...

  • Page 88: Remote Update

    2) Via built-in SD Card to upgrade First, change the name of upgrade package into upgrade.zip, then copy it into USB, and then use USB to copy the upgrade package into Internal Memory, enter the upgrade interface, will find path upgrade package:/mut/sdcard/upgrade.zip, because...
  • Page 89 2) Click “Remote Upgrade”, video phone will check the new version automatically. If exist a new version, it will prompt. Press “OK” to download upgrade document. 3) After finish downloading, it prompts “Download update image success! You need to restart system for update! ”, press reboot now, and then system will upgrade automatically.

  • Page 90: Auto Update Period

    5.2 Auto Update Period Auto Update Period includes four modes: None, One Day, One Week, and One Month. The terminal will detect the new version automatically in time, if there is, the status bar will show “There is a new version, please update!”. Click and download the image for upgrade.

  • Page 91: Check Update After System Power On

    5.4 Check update after system power on Click “Check Update After System Power On”. Every time you power on, the system will check the new version automatically. If there is a new one, the status bar will notice: “System has new version, please update now!”, click and download the image for upgrade.

  • Page 92: System Maintenance

    6 System maintenance 6.1 System state inspection In the main screen, click -> -> About Multimedia Terminal It will display phone status, software version and hardware version in this item. 6.2 IP Query Mode 1: In the main screen, click ->...

  • Page 93: Backup & Reset

    6.4 Backup & reset In the main screen, click -> -> Backup & reset Click “Factory data reset”, click “Erase SD card”, click “Reset Multimedia Terminal”, then the phone will restore to factory settings. 6.5 Failure Process Failure 1: Power LED is off ...
  • Page 94 Failure 3: Phone can’t dial properly  Please check whether there is at the top-right of screen. If not, please check whether the cable in LAN port is loose;  Please check the IP address of phone via configuration (go to chapter 3.2, “network configuration”);...

  • Page 95: Web Interface

    7 Web interface 7.1 Web login 1. Open the browser on your computer. 2. Input the IP address in the address bar. 3. Enter the user name and password(user name:admin,password:admin), then click 7.2 Status->Basic Click Status->Basic to check the phone information.

  • Page 96: Account->Basic

    Sections Description Product Information To display the device’s information such as Model name, MAC address (IP device’s physical address),Hardware Model, Firmware version and Hardware firmware. Network Information To display the device’s Networking status(LAN Port),such as Port Type(which could be DHCP/Static/PPPoE), Link Status, IP Address, Subnet Mask, Gateway, Primary DNS server, Secondary DNS server.
  • Page 97 Sections Description SIP Account To display and configure the specific Account settings.  Status: To display register result.  Display Label: Which is displayed on the phone’s LCD screen.  Display Name: Which is sent to the other call party for displaying.
  • Page 98 Sections Description SIP Server 2 To display and configure Secondary SIP server settings. This is for redundancy, if registering to Primary SIP server fails, the IP phone will go to Secondary SIP server for registering. Note: Secondary SIP server is used for redundancy, it can be left blank if there is not redundancy SIP server in user’s environment.

  • Page 99: Account->Advanced

    settings. STUN: Short for Simple Traversal of UDP over NATS, a  solution to solve NAT issues. Note: By default, NAT is disabled. 7.4 Account->Advanced 1. Click Account->Advanced. 2. Fill the corresponding parameters you need. Sections Description SIP Account To display current Account settings or to select which account to display.
  • Page 100 Familiar codecs are PCMU(G711U), PCMA(G711A), G722 (wid-bandth codecs),G729 and so on. Video Codecs To display and configure available/unavailable Video codecs list. Video codec is used to transfer analog signal to digital. We can support 2 video codec - H263,H264 Codec Resolution: It can support QCIF, CIF, VGA, 4CIF, ...
  • Page 101 Sections Description DTMF To display and configure DTMF settings. Type: Support Inband,Info,RFC2833 their  combination. How To Notify DTMF: Only available when DTMF Type is  Info/Info+Inband/Info+RFC2833. DTMF Payload: To configure payload type for DTMF.  Note: By default, DTMF type is RFC2833 which is the standard.
  • Page 102 time the IP phone receive a provisional SIP message from SIP server. User=phone: If enabled, IP phone will send user=phone  within SIP message. Anonymous Call: If enabled, all outgoing call for the  designated account will ben anonymous number. Anoymous Call Rejection: If enabled, all incoming ...
  • Page 103 Broadsoft To display or configure Broadsoft AOC feature. AOC: A feature used to be accounting on Broadsoft  platform. Note: Please consult your administrator further information. Sections Description To display NAT-related settings. UDP Keep Alive message: If enabled, IP phone will send ...

  • Page 104: Network

    user could see the company name, model number and firmware version from PCAP Remote User Agent This feature need to be used with Auto Anser Doorphone Delay. Go to the path: Phone->Call Feature. Separator: Setup a separater ,such as “,” , “*”or “#” to ...

  • Page 105: Phone->Time

    Active: To enable or disable VLAN feature for designated  port. VID: To configure VLAN ID for designated port.  Priority: To select VLAN priority for designated port.  Note: Please consult your administrator for specific VLAN settings in your networking environment. 7.6 Phone->Time Sections Description...

  • Page 106: Phone->Call Feature

    Volume: The valid volume range is from 0~15,by default  it’s 8. 7.8 Phone->Call Feature 1. Click Phone->Call Feature 2. Fill the corresponding parameters you need. Sections Description Mode Phone To enable or disable feature key sync. Feature Key Sync: To enable or disable feature key sync. ...
  • Page 107 Forward Transfer To display and configure Forward setting. Note: There are three types of forward: Always Forward, Busy Forward and No answer Forward.  Always Forward: Any incoming call will be forwarded in any situation. Disable by default.  Target Number: to setup the number you want to forwarded.
  • Page 108 server’s side, if configured,IP phone will send a SIP message to server to turn off DND on server side if you press DND when DND is on. Sections Description Call Waiting To enable or disable Call Waiting.  Call Waiting Enable: If enabled, it allows IP phones to receive a new incoming call when there is already an active call.
  • Page 109  Intercom Mute: If enabled, once call established, the callee will be muted. Hotline HotLine allows user to call out a defined number automatically after hearing the dailtone without dialing any number.  Active: To enable or disable HotLine feature. ...
  • Page 110 phone by sending HTTP or HTTPS requests. The specific action could be answering an incoming call, hangup an ongoing call and so on.  Allowed Access IP List: To configure the allowed host address. Note: For now, IP phone can only support IP address, IP address list and IP address pattern as allowed hosts Key As Send Key As Send allows you to disable send key or assign pound...

  • Page 111: Phone-> Audio

    timeout. Note: if you enable Auto Answer function, this feature will be not available. Others  Return Code When Refuse: Allows user to assign specific code as return code to SIP server when an incoming call is rejected.  Auto Answer Delay: To configure delay time before an incoming call is automatically answered.

  • Page 112: Phone->Video

    silence is occurring. It can facilitate speech processing, and deactivate some processes during non-speech section of an audio session. It can avoid unnecessary coding or transmission of silence packets in VoIP applications, saving on computation and network bandwidth. CNG(Comfort Noise Generation): Allow IP phone to ...
  • Page 113 Sections Description Media Feedback NACK: Enabled by default.  Tmmbr: Send the maximum temporary rate request.  Disabled by default. H264 Settings To setup corresponding H264 video parameters. H264 Profile: There are 4 modes-Base、Main、High、  Extend profile. Different profiles makes different coding function and video quality.

  • Page 114: Phone->Ext Key

    7.11 Phone->Ext Key Go to the path:Phone->Ext Key Sections Description Allows user to assign specific feature to the designated key on expansion module. For keys, the available feature list: DND, Menu, MSG, Status, Book, Fwd, PickUp, Group PickUp, Intercom, Speed Dial, History, Favorites, Redial, Account, ACD, BLF, BLFList,Call Return, Hot Desking, Record, XML Browser, DTMF.
  • Page 115 Go to the path: Phone->Dial Plan Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Rules Modify Allow user to modify selected rules information. Once you dial prefix value, it will call out Replace number. Click Add to add new replace rules.

  • Page 116: Phone->Dial Now

    7.13 Phone->Dial Now Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Rules Modify Allow user to modify selected rules information, for dial-now rule, user can modify related accounts, Dial now Rule itself. Allow user to modify selected rules information, for dial-now rule, user can modify related accounts, Dial now Rule itself.

  • Page 117: Phone->Action Url

    phone number automatically after the designated delay time if it match any dial now rule. Area Code Area codes are also known as NPAs(Numbering Plan Areas). They usually indicate different geographical areas within one country. If entered numbers match the predefined area code rule, the IP phone will automatically prefix outgoing number with area code.
  • Page 118 account. Unregistered: When the IP phone logs off the registered  account. Register Failed: When the IP phone fails to register an  account. Off Hook: When the IP phone is off hook.  On Hook: When the IP phone is on hook. ...

  • Page 119: Phone-> Multicast

    transfer a call. Transfer Failed: When the IP phone fails to transfer a  call. Idle To Busy: When the state of the IP phone changes  from idle to busy. Busy To Idle: When the state of phone changes from ...

  • Page 120: Phonebook->Local Book

    7.16 PhoneBook->Local Book Sections Description Contact To display and select local contact type. All Contacts: To display or edit all local contacts.  Favorites: To display or edit favorites contacts.  Black List: To display black list contacts.  Search To search designated contacts from local phonebook.

  • Page 121: Phonebook->Remote Book

    Sections Description Group To display or edit Group contacts. Group Setting To display or change Group name, related ringtone or description. Import/Export To import or export the contact or blacklist file. 7.17 PhoneBook->Remote Book Go to the path: Phone Book-> Remote Book...

  • Page 122: Phonebook->Call Log

    Sections Description Remote Book To display and configure Remote Book settings. Index: To select desired Remote Book item to display  and configure. Local Book URL: To configure remote book server  address Local Book Name: To configure display remote book ...
  • Page 123 Sections Description Call History To display call history records. Available call history types are All calls, Dialed calls, Received calls, Missed calls, Forwarded calls. HangUp: To click to hangup ongoing call on the IP phone. Note: For “HangUp” feature, you need to have the remote control privilege to control IP phone via Web UI.

  • Page 124: Phonebook->Ldap

    7.19 PhoneBook->LDAP Go to the path: PhoneBook->LDAP Sections Description LDAP To display and configure LDAP phonebook settings. Name Filter: The settings used to tell LDAP server what  name attributes to search. Number Filter: The settings used to tell LDAP server ...

  • Page 125: Phonebook->Broadsoft

    Max Hits: To configure the maximum size of result  response from LDAP server. Search Delay Time: To configure delay time before  initiate LDAP searching request after you input a value from Phone UI. Note: For setting details,please consult with your system administrator for further information.

  • Page 126: Upgrade->Basic

    7.21 Upgrade->Basic Sections Description Firmware version To display firmware version, firmware version starts with MODEL name. Hardware Version To display Hardware version. Upgrade To select upgrading rom file from local or a remote server automatically. Note: Please make sure it’s right file format for right model.
  • Page 127 Sections Description PNP Option To display and configure PNP setting for Auto Provisioning. PNP: Plug and Play, once PNP is enabled, the phone will  send subscription message server automatically to get Auto Provisioning server’s address. By default, this SIP message is sent to multicast address 224.0.1.75(PNP server address by standard).
  • Page 128 Sections Description Manual Autop To display and configure manual update server’s settings.  URL: Auto provisioning server address.  User name: Configure if server needs an username to access, otherwise left blank.  Password: Configure if server needs a password to access, otherwise left blank.
  • Page 129 Sections Description Reboot Schedule Enable to set the reboot at designed time. System Log To display syslog level and export syslog file. Syslog level:From level 0~7.The higher level means the  more specific syslog is saved to a temporary file. By default, it’s level 3.

  • Page 130: Security->Basic

    received from IP phone. Stop: To stop capturing packets.  Export: To export the capture packet file,use capture  tool to open the file. Note: IP phone will save captured packets file to a temporary file, this file maximum size is 1M(mega bytes), and will top capturing once reaching this maximum size.

  • Page 131: Security-Advance

    use.  Confirm Password: Repeat the new password. 7.24 Security-Advance Go to the path: Security->Advanced Sections Description Web Server Certificate To display or delete Certificate which is used when IP phone is connected from any incoming HTTPs request. Note: The default certificate could not be deleted. Web Server Certificate To upload a certificate file which will be used as server Upload...
  • Page 132 Client Certificate To display or delete Certificates which is used when IP phone is connecting to any HTTPs server. Client Certificate Upload To upload certificate files, this is used as client certificate.  Only Accept trusted Certificates: If this option is enabled, only trusted certificates will be accepted.

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