Overview 1.1. Introduction The Akuvox SP-R52P is a featured 2-line IP phone with full duplex hands-free speakerphone. It can be directly connected to an Internet Telephony Service Provider or to an IP PBX. Based on the SIP standard, the Akuvox SP-R52P has been tested to ensure...
1.2. Features Highlights HD Voice Up to 2 SIP Accounts 2.3‘’ 132x64 Graphical LCD with Backlight Support 3-way Conference Support PoE Full Compatible with Asterisk, BroadSoft Platform Phone Features 2 Lines(support 2 SIP accounts) Support Call Waiting, Call Forwarding, Call Transfer Call on Hold, Mute, Auto-answer, Redial, DND Local 3-Way Conference Volume adjustable, Ring tones Selectable...
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Call Pickup, Group Call Pickup Call Recording Anonymous Call, Anonymous Call Rejection Network Features SIP V1(RFC2543), V2(RFC3261) Static IP/DHCP for IP configuration 3 DTMF modes: In-Band, RFC2833, SIP INFO HTTP/HTTPS Web Server for Management NTP for Auto Time Setting TFTP/FTP/HTTP/HTTPS Protocols 802.1Q VLAN ...
1.3. Keypad Keypad, LED, and function key definitions Keypad Description Key name Function Description Navigation Assists you in selecting an item that you want to process under the menu by pressing the Up, Down, Right or Left key. Press the center key to save. Soft Keys 1/2/ Key combination includes functions such as History/Favorites/Redial/CallReturn/HotDesking/XML...
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History/Favorites/Redial/Account/ACD/BLF/BLFList/CallR eturn/HotDesking/Record/XML Browser/DTMF/DND/ Menu/MSG/Status/Book/Fwd/PickUp/Group PickUp/Intercom/Speed Dial/and so on. Home Back to the Home page Book View Local Phone Book/Blacklist/Remote Phone Book Headset Use the headset to call out or call in Forward Forward the call to the third part Redial View the Missed Calls, Incoming Calls and Dialed Calls.
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Rear view and panel descriptions Port Port name Description Power switch Input: 5V DC 1.2A Internet 10/100M Connect it to Network 10/100M Connect it to PC Handset Port type: RJ-9 connector Headset Port type: RJ-9 connector...
Installation 2.1. Check package contents Please refer to the package list below to check the completeness of package Name Quantity SIP IP Phone unit handset RJ-9 Cable Power Adapter RJ-45 Cable Stand Quick installation guide 2.2. Connection diagram...
Akuvox SP-R52P and the other end to wall network jack. Step 3 – Connect the computer Connect one end of the RJ-45 Ethernet cable to the PC port at the back of the Akuvox SP-R52P and the other end to the Ethernet port on your computer.
3.Functions 3.1. Make a call 3.1.1. Call devices User can make a phone call via the following methods: 1. Pick up the handset, icon will be shown on the idle screen. 2. Press the Handfree key, icon will be shown on the idle screen. 3.
Answer softkey to answer using the speaker phone, or press the headset key to answer the headset. 2. If User is on another call, press the answer softkey to answer new incoming and hold the current talking. During the conversation, User can alternate between Headset, Handset and Handfree by pressing the corresponding keys.
3.6. Call Waiting To configure Call Forward via Phone interface: 1. Press Menu -->Features-->Call Waiting-->Enter. 2. Use the Left or Right key to activate or deactivate call waiting. 3. Then press the Save key to save the changes. 3.7. Call Forward You can set the static forward to switch all the incoming calls to specified number;...
Conference softkey to invite the current talking and one line talking held to attend conference. The Network conference feature allows you to add or delete the party who attend the conference. The local conference feature of IP phone Akuvox SP-R52P can invite two parties at...
The conference type of IP phone Akuvox SP-R52P is Local conference with default. 3.9.1. Create Local Conference 1. Create talking with first party; 2. Press the New softkey to create a new talking; 3. Press the Back softkey of dial interface to hold talking with first party.
Account-->Press the Save softkey to save; 3.11.Pickup You can use pickup to answer other users’ incoming call. The IP phone Akuvox SP-R52P supports specified pickup and group pickup. Note: Press the group pickup only to answer line 1 incoming call if there are many lines incoming calls in group.
3.11.2.Group Pickup Group pickup can answer group’s user incoming calls. Group pickup needs to set group members. 1. Set group pickup via phone interface PATH: Press Menu-->Features-->Programmable keys-->Soft Keys-->Group PickUp -->Press Down key to set label/Value/Account--> Save softkey; 2. Use group pickup feature When anyone in group receives an incoming call, you can press the group pickup key to answer.
2. Press the Intercom key or the Back softkey to end the intercom. 3. Answer the intercom incoming calling. 4. In default situation, the IP phone Akuvox SP-R52P will answer the intercom incoming calling automatically and make a noise. You can set the phone to enable silent mode when picking up the intercom call so that the other will not hear you.
3.16.HotDesking In some working place, the people are always walking around. HotDesking feature will make the staffs login his account on any computer in the company. In some public places, the working people is not fixed, anyone can use HotDesking for logging his account, and setting the phones to the familiar mode, such as the remote function of the computer.
XML object. To configure XML Browser via Phone interface: PATH: Press Menu-->Features-->Programmable keys-->Line Keys/Soft Keys/Function keys/DSS keys(DSS keys only for Akuvox SP-R52P)-->XML Browser--> Press Down key to set Label/Value--> Save softkey. 3.18.Call Recording You can record calls by pressing a record key on the phone.
feature helps to protect your phone from unauthorized use. Keypad Lock can be set to ON or OFF, how long to enable this function during the phone is idle and you can choose to lock the function keys or all keys. And this function can only be configured through the web UI, please refer to the web interface for the details.
ACD system. To configure a ACD key via phone user interface: PATH: Press Menu-->Features-->Programmable keys-->Line Keys/DSS keys(DSS keys only for Akuvox SP-R52P)-->ACD--> Save softkey. 3.23.Hoteling Hoteling function enables the customer to login the own sip account on the Host ip phone, after login to the phone, the customer can use his own guest account on the host ip phone.
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further information. Application: 1、Remote Work 1.1. User goes to the branch office, his own extension number is 4723 in head office; 1.2. User uses the remote work function, find an idle host IP phone; 1.3. User can login the extension number 4723 on this host IP phone, to call in and out using his own extension number.
3.24.Application 3.24.1.Text Message The IP phone Akuvox SP-R52P can send and answer text message. The phone will make a “Du” sound and present “N piece of new message” on the LCD( For example: 1 new message), and a twinkling message icon will appears.
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Message, press the OK key on the phone keyboard or the Enter softkey to enter Message interface. 3. In the Text Message interface, select “New Message”; Press the OK key on the phone keyboard or the Enter softkey to enter new message and edit it, press the “abc”...
“Delete All”, press the OK softkey then all the messages in the in-box will be deleted. 3.24.2.Voice Message The IP phone Akuvox SP-R52P can send or answer voice message. The phone will make a “Du Du” sound as well as the LED light of message flashes green, and the LCD presents “New Voice Message”...
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switch the input methods. 6. Press the Down key on the phone keyboard to set account 2, input the Visit account number of voice message (For example: *99), press 123 softkey to switch the input methods. 7. Press the Down key on the phone keyboard to set account 3, input voice message visit account number( For example: *100), press 123 softkey to switch the input methods 8.
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Select the account you will check and press the Connect softkey to check voice message...
Settings 4.1. Basic Settings 4.1.1. Language You can change the language through below method: Press Menu -> Settings -> Basic Setting -> Language 4.1.2. Date & Time 1. The IP phone displays Time and Date in Idle status. You can set the Time and Date obtain from SNTP server automatically or you can set the time and date manually.
4.1.3. Backlight Set the screen backlight level and duration of backlight Press Menu -> Settings -> Basic Setting ->Backlight 4.1.4. Password Setting This function is to set into the advanced Settings password Press Menu -> Settings -> Advanced Setting ->Password Setting A dialog box “Enter Password:”...
1. The Ring Tone refers to incoming ring tone, which remind the user that new call is coming with the phone. The IP phone Akuvox SP-R52P supports phone ring tone to distinguish the incomings from other near phones’ ring tone; Besides, The IP phone...
Search softkey or the OK key to enter the Search Contacts interface. 4.3.2. Blacklists 100 Blacklists contacts are available with Akuvox SP-R52P IP phone. You can add, edit, delete, search or call contact. The phone will reject to answer automatically within...
11. Press the Book softkey to enter the Phone Book Menu. 4.4. History Management The History management of IP phone Akuvox SP-R52P contains dialed calls, received calls, missed calls and forwarded calls and support 100 logs storage at most. You can check the history, make calls from the calls history and delete the calls history.
Press the Option softkey and select the detail. The LCD will display the detailed information of this log; Press the Dial softkey, to make a call from the History; Press the Option softkey to add to contacts(Move to Blacklists ) from the History; ...
2. Select the account you want to set and press the Enter softkey; 3. Select “Enable” in the account activation status area; 4. Input the label, display name, register name, account, password and SIP separately; 5. Press the Save softkey to save or the Back softkey to cancel; 6.
select DHCP (default is DHCP). 3. Press the Enter on the softkey or the OK key on the phone keyboard to enter the DHCP switch interface, it will auto return to last interface after seconds. 4.6.2. Static IP Mode 1. In the LAN Port interface, press the Up or Down key on the phone keyboard to select Static IP, then Press the OK key on the phone keyboard or the Enter softkey to enter Static IP Setting interface and input IP address.
3. Configured Bridge mode, there will pop-up “Reboot Phone”;Press OK key to reboot(PS:Setting will take effect after reboot) 4. If cancel the reboot, the Settings will be saved but not take effect; 5. Configured Routing mode, enter routing setting interface, input according value in the corresponding position;...
softkey to save. 4. Save it after configuration. 4.7. WebServer In the Advanced Setting interface, press the Up or Down key on the phone keyboard to select “WebServer,” press OK key on the phone keyboard or the Enter softkey to access the disable/enable WebServer settings.
WEB Interface Web user interface (we will used Web UI for short in the following context) which is used for user or administration to check or change the IP SIP phone’s settings. Press the OK key on the phone keyboard to check the Phone’s IP address. ...
5.1. Status->Basic 1. First you need to open a browser (for example IE) 2. Input the IP address in the browser’s address bar and then press the Enter key 3. If successfully connected to IP phone, it will prompt a login page. In the page, please input the username and password accordingly.
server, Secondary DNS server, Primary NTP server and Secondary NTP server(NTP server is used to synchronize time from INTERNET automatically). Account Information To display device’s Account information and Registration status (account username, registered server’s address, Register result). Note: Status->Basic page is used to display some basic information for IP Phone. Please refer to corresponding page for any further information.
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Status: To display register result. Display Label: Which is displayed on the phone’s LCD screen. Display Name: Which is sent to the other call party for displaying. Register Name: Allocated by SIP server provider, used for authentication.
5.3. Account->Advanced Path: Web UI->Account->Advanced...
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Sections Description SIP Account To display current Account settings or to select which account to display. Codecs To display and configure available/unavailable codecs list. Codec means coder-decoder which is used to transfer analog signal to digital signal or vice versa. Familiar codecs are PCMU(G711U), PCMA(G711A), G722 (wid-bandth codecs), G723,G726,G729 and so on.
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user=phone: If enabled, IP phone will send user=phone within SIP message. PTime: Interval time between two consecutive RTP packets. Anonymous Call: If enabled, all outgoing call for the designated account will be anonymous number. Anonymous Call Rejection: If enabled, all incoming anonym-out call for the designated account will be rejected.
NAT port alive. UDP Alive Msg Interval: Keepalive message interval. Rport: Remote Port, if enabled, it will add Remote Port into outgoing SIP message for designated account. Conference To select Local or network conference. Type: To select desired conference type ...
Sections Description LAN Port To display and configure LAN Port settings. DHCP: If selected, IP phone will get IP address, Subnet Mask, Default Gateway and DNS server address from DHCP server automatically. Static IP: If selected, you have to set IP address, Subnet Mask, Default Gateway and DNS server manually.
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Sections Description LLDP To display and configure LLDP settings. LLDP Active: To enable or disable LLDP feature. Packet interval: To configure the interval for LLDP admin message. Note: LLDP stands for Link Layer Discovery Protocol, it’s used exchange device information between...
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directly-connected devices. LLDP is often used to configure Voice Vlan automatically for IP phone. Local RTP To display and configure Local RTP settings. Max RTP Port: Determine the maximum port that RTP stream can use. Min RTP Port: Determine the minimum port that RTP stream can use.
management of end-user devices. To display and configure VPN settings. Active: To enable or disable VPN feature. Upload: To upload VPN client configuration file which is used to connect to VPN server. Note: For now, IP phone can only support OpenVPN. 5.6.
Sections Description Web Language To choose the web language. LCD Language To choose the phone language. Format Setting To configure time display settings. Time Format: Determine what format to display on Phone UI (12 hour/24 hour). Date Format: Determine what format to display on Phone UI for Date.
Sections Description Headset Mode To enable or disable Headset Mode. Active: If enabled, the default audio track will be headset mode, if audio track is changed during a call, it will be back to headset mode after you hangup the call. Key Press Sound To configure the sound volume for key press.
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Sections Description Mode To enable or disable feature key sync. Feature Key Sync: To enable or disable feature key sync. Mode: Select the desired mode. Forward Transfer To display and configure Forward setting. Note: There are three types of forward: Always Forward, Busy Forward and No answer Forward.
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Active: To enable or disable call park feature. Account: To determine which account to take effect. Target: To configure a designated target extension. Note: Please consult with your telephony system administrator for special extension on your system. Intercom Intercom allow user to establish a call directly with the callee.
Others Return Code When Refuse: Allows user to assign specific code as return code to SIP server when an incoming call is rejected. Auto Answer Delay: To configure delay time before an incoming call is automatically answered. Early DTMF: To enable or disable early DTMF 5.9.
section of an audio session. It can avoid unnecessary coding or transmission of silence packets in VoIP applications, saving on computation and network bandwidth. CNG (Comfort Noise Generation): Allow IP phone to generate comfortable background noise for voice communications during periods of silence in a conversation.
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Sections Description Line Key Allows user to assign specific feature to the designated line key. For line key, the available feature list: DND, Menu, MSG, Status, Book, Fwd, PickUp, Group PickUp, Intercom, Speed Dial, History, Favorites, Redial, Account, ACD, BLF, BLFList, Call Return, Hot Desking, Record, XML Browser, DTMF.
Allow user to upload and view ringtone files or delete uploaded ringtone files. Note: Ringtone files must be .wav format and has some specific requirement, please contact to Akuvox technical support team for instructions how to make ringtone files. system ringtones files cannot be deleted thus user can only...
Distinctive Ringers Distinctive ringers allows different incoming calls to trigger distinctive ringtones. The IP phone will check "Alert-Info" header inside the incoming “invite” SIP message. And strip out the URL or keyword inside the “Alert-Info” header, from the specific URL or keyword to match or download designated ringtones to play.
5.13.Phone->Dial Plan->Replace Rule Path:Web UI->Phone->Dial Plan->Replace Rule Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Rules Modify Allow user to modify selected rules information, for replace rule, you can modify related accounts, prefix and replace. Area Code Area codes are also known as NPAs (Numbering Plan Areas).
Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Dial Now Delay Allow user configure dial now delay time for dial now. It means user can configure the IP phone to dial out the phone number automatically after the designated delay time if it match any dial now rule.
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Sections Description Action URL To display and configure Action URL settings. Setup Completed: When the IP phone completes startup. Registered: When the IP phone successfully registers an account. Unregistered: When the IP phone logs off the registered account. ...
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On Hook: When the IP phone is on hook. Incoming Call: When the IP phone receives an incoming call. Outgoing Call: When the IP phone places a call. Established: When the IP phone establishes a call. ...
busy to idle. 5.16.PhoneBook->Local Phone Book Path: Web UI->PhoneBook->Local Book Sections Description Contact To display and select local contact type. All Contacts: To display or edit all local contacts. Favorites: To display or edit favorites contacts.
Black List: To display black list contacts. Search To search designated contacts from local phonebook. Dial To dial out a call or hangup an ongoing call from Web UI. Note: For this feature, you need to have the remote control privilege to control IP phone via Web UI.
configure. Local Book URL: To configure remote book server address Local Book Name: To configure display remote book name on Phone UI Note: IP phone support at most 5 remote books. Please refer to your administrator for how to establish a remote book server and how to create remote book xml file.
5.19.Phone Book->LDAP Path: Web UI->PhoneBook->LDAP Sections Description LDAP To display and configure LDAP phonebook settings. Name Filter: The settings used to tell LDAP server what name attributes to search. Number Filter: The settings used to tell LDAP server what number attributes to search.
should be feedback from LDAP server. Display Name: To configure display name on Phone UI when there is any searching result from LDAP server. Max Hits: To configure the maximum size of result response from LDAP server. Search Delay Time: To configure delay time before initiate LDAP searching request after you input a value from Phone UI.
screen when accessed via Phone UI. Server Address: Broadsoft PhoneBook server’s address. Server Port: Broadsoft PhoneBook server’s port. User Name: Username used to access Broadsoft PhoneBook server. Password: Password used access Broadsoft PhoneBook server. Note: IP phone supports at most 5 Broadsoft PhoneBook items.
MODEL name. Hardware Version To display Hardware version. Reset to Factory Setting To enable you to reset IP phone’s setting to factory settings. Reboot To reboot IP phone remotely from Web UI. 5.22.Upgrade->Advanced Path: Web UI->Upgrade->Advanced Sections Description PNP Option To display and configure PNP setting for Auto Provisioning.
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automatically to get Auto Provisioning server’s address. By default, this SIP message is sent to multicast address 224.0.1.75(PNP server address by standard). DHCP Option To display and configure custom DHCP option. DHCP option: If configured, IP Phone will use designated DHCP option to get Auto Provisioning server’s address via DHCP.
file, this file maximum size is 1M(mega bytes), and will top capturing once reaching this maximum size. Others To display or configure others features from this page. Config file: To export or import configure file for IP phone. 5.23.Security->Basic Path: Web UI->Security->Basic Sections Description Web Password Modify...
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Sections Description Web Server Certificate To display or delete Certificate which is used when IP phone is connected from any incoming HTTPs request. Note: The default certificate could not be deleted. Web Server Certificate To upload a certificate file which will be used as server Upload certificate.
6.Troubleshooting Issue 1:The LCD does not light up Check the AC power adapter. Make sure it is the one provided in your package. Check the power outlet. Make sure that the power that outlet you are plugging your device into is working. Try to plug a different device into the socket to make sure it has power.
7.Appendix : Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain Time −07:00 United States-MST no DST −06:00...
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−03:30 Canada-New Foundland(St.Johns) Time Zone Time Zone Name −03:00 Denmark-Greenland(Nuuk) −03:00 Argentina(Buenos Aires) −03:00 Brazil(no DST) −03:00 Brazil(DST) −02:00 Brazil(no DST) −01:00 Portugal(Azores) Greenland Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00 Austria(Vienna) +01:00 Belgium(Brussels) +01:00...
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+02:00 Estonia(Tallinn) Time Zone Time Zone Name +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv) +02:00 Jordan(Amman) +02:00 Latvia(Riga) +02:00 Lebanon(Beirut) +02:00 Moldova(Kishinev) +02:00 Russia(Kaliningrad) +02:00 Romania(Bucharest) +02:00 Syria(Damascus) +02:00 Turkey(Ankara) +02:00 Ukraine(Kyiv, Odessa) +03:00 East Africa Time +03:00 Iraq(Baghdad) +03:00...
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+07:00 Thailand(Bangkok) Time Zone Time Zone Name +08:00 China(Beijing) +08:00 Singapore(Singapore) +08:00 Australia(Perth) +09:00 Korea(Seoul) +09:00 Japan(Tokyo) +09:30 Australia(Adelaide) +09:30 Australia(Darwin) +10:00 Australia(Sydney, Melbourne, Canberra) +10:00 Australia(Brisbane) +10:00 Australia(Hobart) +10:00 Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) +11:00 New Caledonia(Noumea) +12:00 New Zeland(Wellington, Auckland) +12:45 New Zeland(Chatham Islands) +13:00...
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