Troubleshooting - Plantronics CS CS60 User Manual

Wireless headset system
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If you have an active call on a softphone that supports flash, and wish to place it on
hold, press flash. To retrieve it from hold, press flash again.
If you have an active call on a softphone that supports flash, and another call comes
in, press the flash button to place your current call on hold and automatically answer
the second call.
I If you want to end the second call, press the Talk Button (3) in the normal way,
this will finish the second call and automatically switch back to the first call. To
end this call, press the Talk Button (3) in the normal way.
If you wish to end the first call and continue with the second call, press flash to
place the second call on hold and automatically switch to the first call. Press the
Talk Button (3) in the normal way, this will finish the first call and automatically
switch back to the second call. To end this call, press the Talk Button (3) in the nor
mal way.
RECHARGING THE HEADSET
To recharge the headset, place it into the Headset Docking Cradle (10) in the base
unit. During charging, the Charge Indicator (13) on the base unit will brighten. When
the headset is fully charged, the Charge Indicator (13) on the base unit will extinguish.
A completely depleted headset requires a minimum charge time of 1hr before it
should be used and 3 hours to fully charge.
6. TRAVELLING WITH YOUR CS50-USB /60-USB HEADSET
If you take your CS50-USB/CS60-USB headset onto a plane, you must disconnect the
battery (using the procedure in Figure 5) before boarding. It can be reconnected when
you leave the plane.

7. TROUBLESHOOTING

PROBLEM
My headset stops responding to button presses.
Possible Cause
Headset requires reset
Headset has a flat battery
Solution
Unplug and re-connect the USB connector
and optional power supply. Remove and re-
install the battery (see Fig.5 on page 4).
Ensure your battery is fully charged. If you
are using a laptop that regularly goes into
13

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