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Table of Contents
- 1 Power Supply
- 2 Installing a Replacement Battery
- 3 Mute Feature
- 4 Usage Instructions
- 5 Getting Started
- 6 Using Your Headset
- 7 Outgoing Line
- 8 Audible Warnings
- 9 Mute Warning
- 10 Replacing the Battery
- 11 Troubleshooting
- 12 Maintenance Hints
- 13 Optional Parts and Accessories
- 14 Warranty and Service
- Download this manual
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Table of Contents
Related Manuals for Plantronics CS CS60
Summary of Contents for Plantronics CS CS60
- Page 1 CS50-USB & CS60-USB DECT™ WIRELESS HEADSET SYSTEM User Guide...
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Page 2: Power Supply
DIAGRAMS HEADSET FIG.1 BASE UNIT POWER SUPPLY FIG.2 FIG.2.1 FIG.3... - Page 3 DIAGRAMS EARLOOP FIG.3.1 HEADBAND Available as an accessory. FIG.3.2...
- Page 4 DIAGRAMS NECKBAND Available only as an accessory. FIG.3.3...
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Page 5: Installing A Replacement Battery
DIAGRAMS LISTEN VOLUME ADJUST MUTE FEATURE FIG.4.1 FIG.4.2 INSTALLING A REPLACEMENT BATTERY FIG.5... - Page 6 WELCOME CS50-USB/CS60-USB Wireless Headset System User Guide. Thank you for selecting the CS50- USB/CS60-USB Wireless Headset System from Plantronics. The CS50-USB/CS60-USB offers wireless, hands-free headset con- venience and long range work- space mobility. This user guide provides instruc- tions on the installation and usage of your system.
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Page 7: Usage Instructions
Volume/Mute Control On-line Indicator Charge Contacts Battery Door 1. GETTING STARTED To use your Plantronics CS50-USB/CS60-USB Headset System, please follow these simple steps: 1. Install the hardware. 2. Install the software. 3. Charge your headset battery. 4. Choose your headset wearing style. - Page 8 INSTALLING THE PerSonoCall SOFTWARE To install the software, insert the CD supplied with CS50-USB/CS60-USB. If the CD does not autoplay, then use Windows Explorer to find the file called install.bat, double- click on it and then follow the instructions on-screen. CHARGE YOUR HEADSET BATTERY To charge the headset battery, place the headset into the DOCKING CRADLE.
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Page 9: Using Your Headset
2. USING YOUR HEADSET PERSONOCALL SOFTWARE BASIC OPTIONS TAB SELECT SOFTPHONES Check the box or boxes of the softphones (installed during setup) you want the head- set to work with. If you change the softphone you use, or add an additional one, then you can change the softphones selectable by running “Install”... - Page 10 REMOTE FIRMWARE VERSION Factory installed firmware revision. May be required for technical assistance. HEADSET INDICATORS RADIO LINK Communication between base and headset when checked. SMART BUTTON Headset Smart (long press of Mute button) button has been pressed when checked. TALK BUTTON Headset talk button has been pressed when checked.
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Page 11: Outgoing Line
COMPLETED Number of calls made. OUTGOING LINE If you have multiple softphone line options you can select which line is activated when you press the headset talk button for an outbound call. Select preferred outgoing line connection by highlighting your selection from the “available phone lines” box, then clicking the “Set as outgoing line”... -
Page 12: Audible Warnings
MUTE YOUR VOICE The mute feature, when activated, allows you to hear the person you are calling, but they cannot hear you. To mute a call press and release the Volume/Mute control (4). When mute is enabled, the headset sounds two short tones every 15 seconds. In addi- tion, the Status indicator (12) will flash rapidly. -
Page 13: Replacing The Battery
4. REPLACING THE BATTERY Should it be necessary to replace the headset battery at anytime please refer to Fig. 5 on page 4. 5. . USING YOUR CS50-USB/CS60-USB HEADSET PLACING A CALL USING YOUR HEADSET To place a call using the headset, remove headset from cradle and dial or connect to another user in the normal way. -
Page 14: Troubleshooting
If you have an active call on a softphone that supports flash, and wish to place it on hold, press flash. To retrieve it from hold, press flash again. If you have an active call on a softphone that supports flash, and another call comes in, press the flash button to place your current call on hold and automatically answer the second call. - Page 15 If the softphone you are using does not appear on the list, please check www.plantronics.com for software updates Ensure your battery is fully charged. If you are using a laptop that regularly goes into standby or hibernation, the AC power...
- Page 16 Incorrect softphone model selected Headset has flat battery PROBLEM Callers cannot hear me. Possible Cause Mute is selected Headset microphone boom aligned incorrectly Speak volume is too low PROBLEM Receive sounds distorted. Possible Cause Listen volume too high PROBLEM I can hear too much background conversation, noise or sidetone. Possible Cause Speak volume is too high snugly over your ear...
- Page 17 PROBLEM Sudden loss of audio, continuous noise or distorted audio on receive. Possible Cause Software reset required PROBLEM The headset I was using to listen to music does not work any more Possible Cause CS50-USB/CS60-USB is set as the default audio device PROBLEM Battery talktime performance is significantly degraded even after a full recharge.
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Page 18: Maintenance Hints
4. Do not use solvents or other cleaning agents. 9. OPTIONAL PARTS & ACCESSORIES There are a range of Plantronics accessories designed to enhance the functionality of your CS50-USB/CS60-USB Wireless Headset System. Please contact your Plantronics Supplier for further details. - Page 19 4. Consult the dealer or an experienced radio/TV technician for help. The FCC Want You To Know Changes or modifications to this product not expressly approved by Plantronics, or operation of this product in any way other than as detailed by the owner’s manual, could void your authority to operate this product.
- Page 20 may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. Connection to the telephone network should be made by using standard modular telephone jacks, type RJ11. The plug and/or jacks used must comply with FCC Part 68 rules.
- Page 21 © 2004 Plantronics Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined and IntelliStand are trademarks or registered trademarks of Plantronics Inc. DECT is a trademark of ETSI. Patent U.S. 5,210,791 and Patent Pending. 02/04 Plantronics Acoustics...