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Troubleshooting
Download Failed Error Messages
You may also see the following error messages during a failed download.
2.
Verify battery polarity.
3.
Check battery contacts.
4.
Download as normal.
5.
Delete Memory Bank.
6.
Scan as Normal
These can occur if the batteries are weak.
1.
Install 4 new batteries.
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DocuPen™ Operation Manual
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