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FREQUENTLY ASKED QUESTIONS................................................ 31
What is the Capacity of the Pen's Memory Bank?..............
LED Lights Do Not Turn on?................................................
Images are Not Readable?..................................................
All LED Lights Are Flashing?...............................................
Do I need a Computer to Scan?..........................................
How are the Scanned Images handled?.............................
Which Cable Do I use?...................................................
What is a Good Scanned Image?..................................
Why is Part of Image Missing?............................................
Why is Image Compressed?................................................
Why is Image Skewed?.......................................................
TROUBLESHOOTING ..................................................................... 37
Cannot Connect to the Penscanner.....................................
Blinking LED Lights Error Conditions...................................
Software Error Installation Messages USB..........................
Download Failed Error Message..........................................
Lost Calibration Message.....................................................
Download Failed....................................................................
APPENDIX.......................................................................................... 45
A. DocuPen™ Specifications........................................
B. Proper Handling and Safe Use...............................
C. Technical Support...............................................
Warranty ...............................................................
Warranty Card........................................................
TOLL FREE HELP LINE
1-877-DOCUPEN (362-8736)
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DocuPen™ Operation Manual
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