Planon DocuPen DocuPort Series DocuPen Operating Manual

Planon system solutions docuport series docupen operating manual

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DocuPen
Operating Manual
04/02/10
DOCUPORT
THE PORTABLE IMAGING COMPANY

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Summary of Contents for Planon DocuPen DocuPort Series DocuPen

  • Page 1 DocuPen ™ Operating Manual 04/02/10 DOCUPORT THE PORTABLE IMAGING COMPANY...
  • Page 2: Regulatory Information

    PaperPort ® Copy rights OCR technology by ScanSoft® Inc. All rights reserved. Copyright Outside In ® Viewer Technology Copyright © 2004 Planon System Solutions Inc. All rights reserved. All other product or company names are trademarks or registered trademarks of their respective holders.
  • Page 3: Table Of Contents

    Contents INTRODUCTION... 5 Check the Content…………………………………………... 5 DocuPen™ Overview…………………………………………... 6 Pen Scanner Power Button…………………………………... 6 LED Indicator Panel…………………………………………... 7 GETTING STARTED ... 8 Inserting the Batteries……………………………………………. 8 Changing the Batteries…………………………………………… 9 About the Battery Life…………………………………………….. 10 SCANNING... 11 Points to Remember Before You Scan……………………... 11 Scanning Documents………………………………………...
  • Page 4 FREQUENTLY ASKED QUESTIONS... 31 What is the Capacity of the Pen’s Memory Bank?... LED Lights Do Not Turn on?... Images are Not Readable?... All LED Lights Are Flashing?... Do I need a Computer to Scan?... How are the Scanned Images handled?... Which Cable Do I use?………………...……...
  • Page 5: Introduction

    Introduction Thank you for purchasing the DocuPen™ Portable Scanner. This portable scanner functions as a quick and simple tool that can be taken anywhere to swipe over a smooth flat clean surface to capture black and white images. This manual provides instructions for scanning documents with the DocuPen™...
  • Page 6: Docupen™ Overview

    DocuPen™ Overview LED Indicators Power Button Rollers Pen Scanner Power Button • Press one time to turn the DocuPen™ on in Standard scan mode (200x100 dpi). • Press two times to turn the DocuPen™ on and put the pen in Hi Resolution scan mode (200x200 dpi).
  • Page 7: Led Indicators

    LED Indicators The 4 LED indicators at the top of the DocuPen™ from left to right indicate the following: LED LIGHTS LED #1 Processor On/Off and Scan Speed Too Fast When you press the DocuPen™ power button, this red light turns on, & also the #2, & #3 LED indicating that the DocuPen™...
  • Page 8: Getting Started

    Getting Started Inserting the Batteries The factory has left the cover in position but not locked in place, to allow easier battery loading. Therefore simply push forward & lift up at the narrow end. The DocuPen™ uses 4 (four) 1.55v silver oxide high drain coin cell batteries included in the package. The recommended battery is Energizer 389VP (SR1130W).
  • Page 9: Changing The Batteries

    3. Lower the Cover over the Battery compartment, and align the four legs on the bottom of the cover, with the openings in the casing. 4. Slide the battery cover into the closed position, till it clicks, and is fully closed. Firmly push while grasping with thumb.
  • Page 10: About The Battery Life

    About the Battery Life Typical battery life depends on several factors including scan duration, scan resolution, and type of service. The battery life under normal service is typically 200 document pages at 100 dpi or 100 document pages at 200 dpi (both scanning 8.5”x11” pages.
  • Page 11: Scanning

    It is recommended that you hold the top of the document with one hand while you scan with the other. Hold document Hold the Scanner flat, Typically scanning from top of document down 1. Place your document on a smooth, flat, clean surface.
  • Page 12: Scanning Documents

    When you stop moving the pen, the LEDs shut off and scanning stops. Apply even pressure, in the center of the scanner to allow the rollers to rotate smoothly down the document. When you stop scanning the image is saved to the pen’s internal flash memory and the DocuPen™ power turns off. You must wait momentarily till the data is compressed, and stored in the onboard memory.
  • Page 13: Additional Scanning Tips

    Additional Scanning Tips What you scan is what you get. every movement you make. The more uniform your scan swipe, the better your scanned image results. This may take a little practice at first. Your entire scan swipe motion must be sooth and uniform. Scanning too quickly or abruptly changing acceleration causes RED LED to flash, reminding you to reduce your scanning speed.
  • Page 14: Additional Scanning Tips Continued

    During Scanning better control without cable… These can interfere with a scan, and could also cause damage to the scanner. When scanning books or bound pages, it may be easier to scan in landscape mode across the page.
  • Page 15: Software Installation

    TWAIN is an industry standard for software that controls optical input devices such as scanners and video capture interface cards. TWAIN support allows the DocuPen™ to be controlled from your PC scanner or imaging software. After installation, the DocuPen™ driver is made available to your Windows TWAIN-compatible applications. Such as Windows Imaging, or PaperPort ®...
  • Page 16 8. After reading and agreeing to the terms of the DocuPen™ Software License Agreement, click the YES button to continue. 11. The Prolific USB Driver will load next. Simply follow on screen instructions. Remember to remove USB Cable if plugged in. 14.
  • Page 17: Installing The Paperport® Software

    Installing the Paperport® SE 8.0 Software The final software to load is the Paperport® SE 8.0, simply follow on screen instructions to proceed. under Windows XP 2. Opening pop-up window. 4. License Agreement. 6. Installation Set-up. 3.Welcome ready to install window. 5.
  • Page 18 8. Registration window. 9. Installation complete. 10. Restart required. Once your computer is restarted, if you have a USB port you can safely plug in the USB cable. The Serial cable can be plugged in at any time. You should have a brief pop-up message from the Hardware Wizard. WINDOWS SHOULD SELF INSTALL THE DRIVERS, IF NOT REFER TO THE TROUBLESHOOTING SECTION PAGE 37 You can now start the Imaging program by Kodak®, or the PaperPort ®...
  • Page 19: Downloading

    2. The USB can be plugged into any available USB port. USB Plug 3. Fully insert the stereo cable plug end into the DocuPen™ the black plastic plug edge should touch the silver casing on the pen scanner. DocuPen™ Operation Manual...
  • Page 20: Using Windows Imaging Under Windows 98/2000/Me

    For downloading with the PaperPort ® SE 8.0 see page 25 for installation, & general set-up. This should self-install during CD installation. You can also read the help & Tutorial sections of the respective Software. Windows 98 SELECT SCANNER DocuPen™ Operation Manual...
  • Page 21 Depending on how many other Twain compliant devices you may have only one, or more. You must select PenTwain source when you are using the DocuPen™ scanner .If you have used another device prior, then that device will remain default till you reselect PenTwain device. This is only the case if you have multiple scanners.
  • Page 22 4. From the Imaging File menu, choose the Acquire Image (Win 2000) Scan New (Win 98) command. Windows 2000 says Acquire Image Clicking either will open the Pen Scanner Control window, giving you the opportunity to view and manage your scanned images. Download Images 6.
  • Page 23 A message displays prompting you to press the DocuPen™ scanner power button. 7. In response to the prompt, press the DocuPen™ power button, FIRST and Immediately AFTER click the OK button in the prompt window. If you miss the timing you only have 3-4 seconds you may encounter an error message such as;...
  • Page 24: Viewing Images

    Note that the number of scanned image pages displays in the status bar of the Pen Scanner Control window. Viewing Images To view an image, simply click on the image thumbnail in the Pen Scanner Control window and click the OK button. The image displays in the Imaging application window.
  • Page 25: Using Paperport® Under Windows Xp

    To download the Scanned Images Using Win XP & PaperPort ® 1. You must have already loaded the software during installation. 2. Open PaperPort ® SE 8.0 & Select source by clicking on Scan. 3. The Pen Twain is the source for this application. You may have more than one source, so Pen Twain must be selected when using the DocuPen™.
  • Page 26 To open the Twain Penscanner Control window click on scan. run under all the applications that the software has detected such as Word, or Excel, etc. 2. At this point you can run the OCR, as you require for a single or multiple page document. 3.
  • Page 27: Saving Images

    Saving Images in PaperPort SE 8.0 ® You can save scanned images to a separate file on your PC in either of the following ways: From the PaperPort Desktop Window: Click on one or more thumbnail images in the Desktop window, and choose the window’s File, Save As, command.
  • Page 28: Saving Images Using Window's Imaging

    You can save scanned images to a separate file on your PC in either of the following ways: From the Imaging Control Window: Click on one or more thumbnail images in the Pen Scanner Control window, and choose the window’s File, Save As, command. In the standard Windows Save As dialog box, define the image file name and destination folder.
  • Page 29: Erasing The Docupen™ Memory Bank

    Erasing the DocuPen™ Memory Bank After you have save the desired scanned image files on your hard disk, it is recommended that you empty the DocuPen™ ’s memory bank. By doing so, you ensure maximum storage capacity and optimum scanning speed. To erase the DocuPen™...
  • Page 30 This can be very useful for saving forgotten images that have already been deleted from the scanner's memory. Simply unplug the cable from the back of pen, and your DocuPen™ is now ready to continue scanning.
  • Page 31: Frequently Asked Questions

    See also pg. 38 Blinking LED Lights Error Conditions. Do I need my computer to scan? No you do not, you can take the scanner anywhere to scan, you will need a computer to download your images when you want to see, print, or e-mail them.
  • Page 32: How Are The Scanned Images Handled

    Frequently Asked Questions How Are the Scanned Images Handled? Every time you scan a document, the scanned image is added to the DocuPen™ ’s internal flash memory bank. The number of scanned images that can be maintained in the memory bank depends on the complexity of the scanned documents. (Refer to the section Capacity of Pen’s Memory Bank page 31) The image file is downloaded as one whole file.
  • Page 33: What Is A Good Scanned Image

    Frequently Asked Questions What is a Good Scanned Image? Good scan sample DocuPen™ Operation Manual...
  • Page 34: Why Is Part Of Image Missing

    Why is part of image missing? You have stopped moving scanning or the roller was not in contact with the document. If you stop even momentarily, the scanner stops scanning, and image is incomplete. You will have to re-scan. DocuPen™ Operation Manual...
  • Page 35: Why Is Image Compressed

    Frequently Asked Questions Why is image compressed? Your scan was too fast. Text & image are compressed. DocuPen™ Operation Manual...
  • Page 36: Why Is Image Skewed

    Frequently Asked Questions Why is image skewed? The scan was twisted to one side, try practice scanning more straightly. Image & text skewed to one side DocuPen™ Operation Manual...
  • Page 37: Troubleshooting

    Troubleshooting Cannot Connect to the Penscanner PenTwain message when trying to Download, or Erase: Ensure cables fully inserted. The black plastic plug should touch the silver casing. It is also possible that you missed the timing sequence, ie; first 3 LED’s are on for 4 seconds during power on. Ensure that ports are working.
  • Page 38: Blinking Led Lights Error Conditions

    Blinking LED Lights Indicate Error Conditions LED lights do not turn on at all. Make sure you have installed the batteries correctly. Check battery contacts page 43. Led Lights on, but no scanner light. Batteries are weak, replace with 4 new batteries. Error...
  • Page 39: Software Error Installation Messages Usb

    Troubleshooting Software Installation Error Messages Verify in Device Manager the USB If you see a yellow exclamation mark, Try reinstalling the USB Prolific 2303 Driver with the included CD. For more detailed help contact TOLL FREE 1-877-DOCUPEN HELPLINE or email via support@docuport.com The USB driver failed to install properly.
  • Page 40: Software Error Installation Messages Win 2000, & Xp

    Troubleshooting Software Installation Error Messages Win 2000/XP This message may appear during an installation with Windows 2000 or Windows XP if you are not logged on as Administrator but as a Guest or other name. You must be log on as Administrator. Cancel installation &...
  • Page 41: Software Error Installation Messages Scansoft

    Troubleshooting Software Installation Messages ScanSoft remove older versions. To remove programs, open Control Panel, Add/Remove Programs, & remove. You may be required to restart your computer. Once restarted, open & close CD tray to start-up. For more detailed help contact TOLL FREE 1-877-DOCUPEN HELPLINE ®...
  • Page 42: Download Failed Error Message

    Troubleshooting Download Failed Error Messages You may also see the following error messages during a failed download. Verify battery polarity. Check battery contacts. Download as normal. Delete Memory Bank. Scan as Normal These can occur if the batteries are weak. Install 4 new batteries.
  • Page 43: Lost Calibration Message

    Troubleshooting Lost Calibration Message Good contact If the contact is bent it can be gently pushed up to good position. Click OK Proceed to erase memory as detailed on pages 29 & 30. You can also restore buy attempting to download. This same pop-up message will ask you to Restore Calibration Values.
  • Page 44: Download Failed

    This is normal, it means there is nothing to download, Memory Bank, has no scans stored, they have already been erased, and no scans have been done since. Click OK Unplug Pen scanner. Ready to use. This can occur when the batteries are weak, or another application is running.
  • Page 45: Appendix

    Appendix A. DocuPen™ Specifications SCANNING Resolution - Standard mode 200x100 dpi; or Fine mode 200x200 dpi Scan speed - 4-8 seconds per 8.5”x11” page (varies depending on text, graphics, and scanning resolution) Scan width - 8.07” Scan length – 36”, @ Standard scanning resolution, 18” @ Hi-Resolution Software interface - TWAIN driver &...
  • Page 46: Proper Handling And Safe Use

    Do not scan over sharp objects such as staples, or paper clips Do not store the unit in high, or very low temperatures, or humid or dusty places. Do not place or drag the scanner lens down on a hard abrasive surface. Do not tap the unit to unload the batteries.
  • Page 47: Warranty

    Warranty Docuport Inc. warrants that this product (but not the included batteries) is free from defects in materials and function at the time of original purchase and for a period of 90 days from that date. If, during the warranty period, any defect in the product arises due to a deficiency in materials or function, Docuport Inc. pledges to, at Docuport Inc.’s option, either to repair or replace the defective product with the same or an equivalent model.
  • Page 48: Warranty Card

    Customer’s Name: Address: Phone Number: Purchase Date: Location Purchased: Serial Number: (Can be found on the Scanner under Battery Cover) E-Mail Address: Do you wish to receive News on future products? Yes: (Circle one option Please) Please retain this information for your own records, simply fill out, scan, and e-mail, or fill out the online registration so that we may provide you with satisfaction, &...

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