Troubleshooting - Canon EOS M100 Help Manual

Troubleshooting

Troubleshoot camera issues as described in this section. If the issue
persists, contact a Customer Support Help Desk.
Power
Nothing happens when the ON/OFF button is pressed.
● Confirm that the battery pack is charged.
● Confirm that the battery pack is inserted facing the correct way.
● Confirm that the memory card cover and battery cover are fully closed.
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
● Battery performance decreases at low temperatures. Try warming the battery
pack a little by putting it in your pocket, for example, ensuring that the terminals
do not touch any metal objects.
● Dirty battery terminals reduce battery performance. Try cleaning the terminals
with a cotton swab and reinserting the battery pack a few times.
● If these measures do not help and the battery pack still runs out of power soon
after charging, it has reached the end of its life. Purchase a new battery pack.
The battery pack is swollen.
● Battery swelling is normal and does not pose any safety concerns. However, if
battery swelling prevents the battery pack from fitting in the camera, contact a
Customer Support Help Desk.
The camera makes a noise when turned on or off with an EF-M lens
attached.
● To protect internal components when you turn off the camera, the aperture
narrows and prevents light from entering the camera.
Wireless Features/Accessories
Wireless Features
Accessories
Learning About the Camera
Setup and Basics
Shooting
Playback
Settings
Troubleshooting
Errors and Warnings
Appendix
Index
90