Table of Contents
Advertisement
The warranty set forth above shall not be enlarged, diminished or affected by,
and no obligation or liability shall arise from, Planar, any authorized dealer or
any other person's rendering of technical advice, assistance or services in
connection with the Buyer's order of the goods furnished hereunder. The Buyer
is not relying on Planar's skill or judgment to select or furnish suitable goods.
Installation
Planar makes no warranty with respect to any installation of Planar's product(s)
by Planar, any authorized dealer or any other person.
Technical Assistance
In North America, for technical assistance please call +1(503) 748 1100 between
8 A.M. and 5 P.M. PST, Monday through Friday or send a description of your
technical issues and email address to app_eng@planar.com.
In Europe, for technical assistance please call +358 9 420 01 between 8 A.M.
and 4 P.M. Finnish Time (Eastern European Time), Monday through Friday or
send a description of your technical issues and email address to
tech_support@planar.com.
Repair Service
In North America, if your VitalScreen Medical Grade Monitor needs service,
call Planar at +1(503) 748 1100 between 8 A.M. and 4 P.M. PST, Monday
through Friday or fax your request to +1(503) 748 1493. You will need the unit's
serial number and a brief description of the problem to receive an RMA number..
In Europe, if your 15" Medical-Grade Monitor needs service, call Planar
Customer Service at +358 9 420 01 between 8 A.M. and 4 P.M. Eastern
European Time, Monday through Friday or fax your request to +358 9 420 0200.
You will need the unit's serial number and a brief description of the problem to
receive an RMA number.
To protect Planar employees from potential health hazards, Planar requires that
the RMA product be disinfected before returning to Planar for service. Any
product not cleaned prior to shipment will be returned to the customer.
Note: Returns are not accepted without an assigned RMA number.
In-transit damage is not covered by the warranty. We suggest you insure your
shipment. Planar will only pay for the return shipment by surface transportation.
It is the responsibility of the sender to prepay transportation charges.
20
Operations Manual (OM705-00)
Advertisement
Table of Contents
