Troubleshooting - Dometic 310 Series Instruction Manual

Troubleshooting

10 Troubleshooting
Problem
1. Water will not stay in bowl.
2. Odor from toilet when flush ball
is open.
3. Odor from toilet when flush ball
is closed.
4. Flush ball will not close
completely.
5. Water flow into toilet will not
stop.
6. Water does not enter toilet bowl
properly.
7. Hand sprayer leaks (hand
sprayer is not provided with
all models).
8. Water is leaking from water
valve.
9. Water is leaking from toilet base.
10. Water is leaking from rear of
toilet.
10
Possible Cause
a. Flush ball seal is not properly
positioned.
b. Flush ball or seal is dirty.
c. Worn or damaged flush ball seal.
a. Plugged holding tank vent.
b. Odor from holding tank contents.
a. No water in bowl.
b. Damaged flush ball seal.
c. Damaged floor flange seal.
a. Too much friction between flush
ball and seal.
a. Worn or defective water valve.
a. Insufficient water flow rate at
toilet inlet.
b. Screen at water valve inlet is
clogged.
c. Water valve is worn or damaged.
d. Plugged rim wash holes in toilet.
a. Hand sprayer is defective.
a. Water line connection is loose or
not seated properly.
b. Water valve is damaged or
defective.
a. Toilet is not secure to floor.
b. Worn or defective floor flange
seal.
a. Loose vacuum breaker.
b. Damaged or defective vacuum
breaker.
c. Cracked or defective toilet bowl.
Dometic Gravity-Flush Toilet
Service Instruction
a. Press pedal to hold flush ball
open, then lightly press down
around edge of ball seal with
finger to conform to flush ball.
b. Clean flush ball and seal.
c. Replace seal.
a. Clear obstruction from vent.
b. Add deodorant to holding tank.
a. Add water to bowl.
b. Replace seal.
c. Replace floor seal.
a. Clean and lubricate flush ball
and seal with silicone spray or
furniture polish.
a. Replace water valve.
a. Make sure flow rate at toilet inlet
is 3.0-5.0 gpm / 11.4-18.9 lpm
(recommended rate).
b. Clean screen.
c. Replace water valve.
d. Clean rim wash holes.
a. Replace hand sprayer.
a. Insure that threads are not
cross-threaded and tighten
connection.
b. Replace water valve.
a. Tighten toilet mounting bolts.
b. Replace floor flange seal.
a. Make sure vacuum breaker stem
is pushed fully into sealing
grommet in back of bowl.
b. Replace vacuum breaker.
c. Replace toilet.