Compaq AlphaServer 1000A Owner's Manual page 10

Contents
Updating Firmware Using the Network ......................................................................... 7-6
Updating Firmware Using the Diskette Drive ................................................................ 7-6
8 Troubleshooting Your System
Introduction ......................................................................................................................... 8-1
Troubleshooting Overview ................................................................................................... 8-2
System Diagnostics .............................................................................................................. 8-3
Interpreting Error Beep Codes....................................................................................... 8-4
Reading the Console Event Log .................................................................................... 8-4
The test Command ........................................................................................................ 8-5
The kill and kill_diags Commands ................................................................................ 8-6
The show_status Command ........................................................................................... 8-7
Power Problems ................................................................................................................... 8-7
Console Problems ................................................................................................................ 8-7
Boot Problems...................................................................................................................... 8-9
Problems Detected by the Operating System ...................................................................... 8-10
Storage Problems ............................................................................................................... 8-11
Option Card Problems........................................................................................................ 8-14
Network Problems....................................................................................................... 8-14
EISA/ISA Bus Problems.............................................................................................. 8-14
PCI Bus Problems ....................................................................................................... 8-14
PCI Parity............................................................................................................. 8-15
Monitor and Terminal Problems......................................................................................... 8-16
Keyboard and Mouse Problems .......................................................................................... 8-17
Printer Problems................................................................................................................. 8-18
Overheating Problems ........................................................................................................ 8-18
Using the Fail-Safe Loader................................................................................................. 8-18
Using the Update Utility.............................................................................. 8-19
9 Quick Reference
Introduction ......................................................................................................................... 9-1
Messages.............................................................................................................................. 9-1
Hardware Overview ............................................................................................................. 9-2
System Front View........................................................................................................ 9-2
System Rear View......................................................................................................... 9-3
System Top View.......................................................................................................... 9-4
System Board Connectors, Chips, and Slots .................................................................. 9-5
Port Pinouts................................................................................................................... 9-6
VGA Port Connector .............................................................................................. 9-6
Parallel Port Connector........................................................................................... 9-7
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