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NCS Cirrus LT User Manual

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Cirrus LT

User Guide

Computing Innovations.
TZ-241G
v2.3 January 4, 2017

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Summary of Contents for NCS Cirrus LT

  • Page 1: User Guide

    Cirrus LT User Guide Computing Innovations. TZ-241G v2.3 January 4, 2017...

  • Page 2: Table Of Contents

    Contents Icon Glossary .............................5 Conventions ..............................5 Safety Instructions ...........................6 Battery Safety and Tips ...........................7 Introduction ..............................8 Chapter 1: Before you start ........................9 Package contents .............................9 Components ..............................10 Front view ..............................11 Right view ..............................11 Left view ..............................11 Bottom view .............................12 Notebook LEDs ............................13 Docking station rear view ........................13 Docking station LEDs ..........................14...
  • Page 3 Status Bar ..............................73 Display Options ............................74 Power Management ............................81 Setting the duration of the OnScreen Menu (OSM) Timeout ............81 How the Cirrus LT power management modes are all related ............84 Low Power Mode ............................86 Timing Preferences ..........................89 Device Manager ............................92 Speakers ..............................92...
  • Page 4 Installing the Cirrus Management Console....................120 Logging onto the Cirrus Management Console ..................123 Logging onto the Cirrus Management Console ..................125 Chapter 9: How to load and unload certificates on the Cirrus LT ..........127 Loading a certificate .............................128 Unloading a certificate ..........................135 Chapter 10: Configuring advanced WiFi roaming ................

  • Page 5: Icon Glossary

    Italic type indicates book titles, emphasis, or submenu italic navigation paths within the software applications. Monospace type indicates commands within a paragraph, monospace URLs, text that appears on the screen, or text that you enter. Cirrus LT User Manual v2.3...

  • Page 6: Safety Instructions

    • DO NOT expose your notebook to sudden changes in temperature or humidity. Keep your notebook away from air conditioners and heating vents. • DO NOT check your notebook in as baggage. If you are traveling, carry it on instead. Cirrus LT User Manual v2.3...

  • Page 7: Battery Safety And Tips

    • Leaving the notebook constantly plugged in will result in a deteriorating battery life. • This product is intended to be supplied by a Listed Information Technology Equip- ment AC adapter rated 19 VDC, 3.42A. Cirrus LT User Manual v2.3...

  • Page 8: Introduction

    Introduction The Cirrus LT is a zero client notebook that allows you to securely connect to any kind of network, remote host, or virtual machine. The Cirrus LT has no local storage, so there is no vulnerability to viruses or malware, and no files or information will be compromised if the notebook is lost or stolen.

  • Page 9: Chapter 1: Before You Start

    Chapter 1: Before you start Package contents • Cirrus LT notebook • Lithium-ion battery • 65 Watt power adapter • Cirrus LT Quick Start Guide Cirrus LT User Manual v2.3 - Chapter 1...

  • Page 10: Components

    Components Optional built-in PC webcam LCD screen Speakers Power button/LED Keyboard Function (Fn) key Touchpad & buttons LED indicators Optional fingerprint reader Cirrus LT User Manual v2.3 - Chapter 1...

  • Page 11: Front View

    *This port is labeled “Local” on the notebook, but it functions as a USB charging port for certain devices. Devices plugged into this port will not be seen in the remote session. Cirrus LT User Manual v2.3 - Chapter 1...

  • Page 12: Bottom View

    Bottom view Docking Station Connector Battery The docking station port may be covered with a rubber cover (shown below) to keep dust and debris out of the connector when not in the dock. Cirrus LT User Manual v2.3 - Chapter 1...

  • Page 13: Notebook Leds

    9 10 Fiber SFP port Charging USB port RJ-45 LAN jack DVI-1 port DVI-2 port PCoIP USB 2.0 ports Dedicated mouse USB port Dedicated keyboard USB port Speaker/line out Microphone DC-in jack Cirrus LT User Manual v2.3 - Chapter 1...

  • Page 14: Docking Station Leds

    Docking station LEDs CapsLock Battery PCoIP Session Status NumLock WiFi Status LED Power/Connect Button Cirrus LT User Manual v2.3 - Chapter 1...

  • Page 15: Laptop And Docking Station Led Status Light Indicators

    NO LED – no connection present • Green LED – CAPS LOCK Enabled Caps Lock LED • NO LED – CAPS LOCK Disabled • Green LED – NumLock Enabled NumLock LED • NO LED – NumLock Disabled Cirrus LT User Manual v2.3 - Chapter 1...

  • Page 16: Chapter 2: Getting Started

    The AC adapter powers up your notebook and charges the battery. • Connect the AC adapter to the DC-in jack of your notebook. • Connect the AC adapter to the power cord. • Plug the power cord to an electrical outlet. Cirrus LT User Manual v2.3 - Chapter 2...

  • Page 17: Removable Battery Installation

    The left latch will automatically go into the locked position when you push the battery in place, but you must manually lock the right latch, as shown. Cirrus LT User Manual v2.3 - Chapter 2...

  • Page 18: Using Battery Power

    Plug the power cord into an electrical outlet. Charging the removable battery while the Cirrus LT is powered off will shorten the charging time to two hours. If the Cirrus LT is on, it will take approximately four hours to charge the unit.

  • Page 19: Starting Your Notebook

    Turning on your notebook • Press the Power button until the Power LED lights up. To force a hard shut down, press and hold the Power button for more than four seconds. Cirrus LT User Manual v2.3 - Chapter 2...

  • Page 20: Using The Keyboard

    Fn-F11: Turns status bar on and off Fn-F12: Enables or disables webcam (webcam optional) Wherever Fn-F10 is used from here on out in the document you can also use SHIFT-F10 when using an external USB keyboard. Cirrus LT User Manual v2.3 - Chapter 2...

  • Page 21: Touchpad

    To left-click, move the cursor to the item or object on the screen, then lightly tap the touchpad or press the left button (by default this tapping feature is disabled in NCS Firmware to prevent unwanted cursor movements while typing; refer to Chapter 4’s Device Manager section to enable this feature).

  • Page 22: Using The Fingerprint Reader

    You will need to load your appropriate drivers on your virtual machine or remote host to support this device. Drivers can be downloaded from our NCS website at: http://www.ncst.com/content/downloads-0. Cirrus LT User Manual v2.3 - Chapter 2...

  • Page 23: Chapter 3: Making Connections

    The DisplayPort cable is not included in the package. It is sold separately or it may come with your external display device. The Cirrus LT is designed to support both passive and active mini DP to DVI adapters. The Cirrus LT is compatible with most new adapters but there are a few older adapters that will not work.

  • Page 24: Connecting To Usb Devices

    Most of these devices tend to draw too much power from the USB port. You can still connect these devices to the Cirrus LT. If the device only has one USB port, use one of the two PCoIP USB ports on the left side of the notebook.

  • Page 25: Connecting Headphones

    Audio subsystem By default, audio will be output to the Cirrus LT’s built-in speakers when the headphones/headset port is not used. If a webcam is installed, the webcam mi- crophone can be used for applications like Skype.

  • Page 26: Connecting An External Microphone

    This section applies to only EXTERNAL USB webcams. The Cirrus LT already has support for an optional internal USB webcam. Using an external USB webcam with the Cirrus LT is limited to what is supported natively by the Teradici Firmware. Teradici only supports webcams that utilize the older USB 1.1 specification.

  • Page 27: Connecting To A Mouse And Keyboard

    Not all of these special devices have been tested. As a general rule, you can try different keyboards without harming the Cirrus LT. Spe- cial keyboards should be plugged into the dedicated USB keyboard port on the right hand side for compatibility.

  • Page 28: Connecting To The Docking Station

    The notebook and docking station use different AC adapters. You must connect the 90 Watt AC Adapter (19V, 4.74A) to the docking station in order for the Cirrus LT to function correctly while in the docking sta- tion. Connecting the docking station To connect your notebook to the docking station: Pull out the extender on the right side of the docking station.
  • Page 29 There is also a handy storage location for this port cover located on the docking station lever. See the highlighted area shown below. Cirrus LT User Manual v2.3 - Chapter 3...
  • Page 30 • There are two small triangle guides on the notebook lid. • There are also two guides on the docking station. Cirrus LT User Manual v2.3 - Chapter 3...
  • Page 31 Line these up, and then firmly press down on the lid of the notebook. You should hear a click, and then the notebook is properly docked into the docking station. Cirrus LT User Manual v2.3 - Chapter 3...

  • Page 32: Disconnecting From The Docking Station

    If the black lever won’t lift up, you will need to unlock the docking sta- tion with the included keys (shown below) to remove the notebook. The release lever will not lift up if locked. Lift the notebook out of the docking station. Cirrus LT User Manual v2.3 - Chapter 3...

  • Page 33: Usb Port Functionality While Notebook Is Docked

    USB port functionality while notebook is docked While the Cirrus LT is docked with the docking station, the notebook’s dedicat- ed USB keyboard and mouse ports will not work; only the corresponding ports of the docking station remain active (highlighted below) while docked. These ports are labeled with an icon of a mouse and a keyboard.

  • Page 34: Configuring The Audio For Remote Hosts

    Connecting to the Teradici host PC Headset port or built-in speaker configuration: Open the Control Panel > Sound > Playback tab. In the Playback tab, select Headphones: 3-High Definition Audio Device as the Default Communication Device. Cirrus LT User Manual v2.3 - Chapter 3...
  • Page 35 Docking station line out port: Open the Control Panel > Sound > Playback tab. In the Playback tab, select Headphones: 3-High Definition Audio Device as the Default Device. Cirrus LT User Manual v2.3 - Chapter 3...

  • Page 36: Connecting To Vmhost

    Open the Control Panel > Sound > Playback tab. Ensure that the Teradici Virtual Audio Driver is selected as the default driver. The Speakers setting will work for both the Headset Port and Dock Line-out Port. Cirrus LT User Manual v2.3 - Chapter 3...

  • Page 37: Docking Station Audio Subsystem

    Cirrus LT. • When the docking station ports are not used, the Cirrus LT audio ports and speak- ers will have priority. Cirrus LT User Manual v2.3 - Chapter 3...

  • Page 38: Installing A Sfp Module

    Place the SFP module into the Fiber SFP port (refer to Chapter 1, rear view port #1 for exact location). Make sure the side with the green tab is facing up, and the tab lever is pulled out, as shown below. Cirrus LT User Manual v2.3 - Chapter 3...
  • Page 39 Push the module all the way into the port. You will know the module is securely installed when you hear a click as you push it into place. Pull the lever down back into place, as shown below. Cirrus LT User Manual v2.3 - Chapter 3...

  • Page 40: Chapter 4: Navigating The Onscreen Menu

    Chapter 4: Navigating the OnScreen Menu Use the OnScreen Menu (OSM) to configure various parameters on your Cirrus LT. To invoke the OSM you press Fn-F10. You can navigate through the OSM with the touchpad or with an external mouse connected to the dedicated USB Mouse Port located on the right side of your notebook.

  • Page 41: Main Menu

    The bottom left of the main menu (highlighted above) also allows you to close the menu, shut down the system, restart the system, and connect/disconnect from the remote session. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 42: Network

    Network This Network submenu lets you configure wired and wireless settings and allows you to enable and disable both Ethernet and WiFi connections. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 43: Ethernet

    Ethernet has been enabled, as shown below. To disable the Ethernet: Click the Network submenu. Select Ethernet. Click the Enable Ethernet selection box. A gray “X” signifies that Ethernet has been disabled. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 44: Wifi

    Administrator menu). Once connected to a WLAN, you can see signal strength and the IP Address obtained. Disconnected This tells you if WiFi is connected (and if so, which Network) or disconnected. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 45 Click the Enable WiFi selection box. A gray “X” signifies that WiFi has been disabled. If both a wired and a wireless network are present, wired will take prior- ity based on its better performance over WiFi. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 46: Available Networks

    WLANs can be found at the bottom of the list. To see Available Networks: Click the Network submenu. Select WiFi. Click Available Networks. Choose the network you wish to connect to. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 47 “Join Other Network”, as shown below. You will then have to provide the SSID, password, and security protocol. Choose the Network Type from the top drop down list highlighted below. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 48 You only need to select the network type of hidden networks. When making wireless connections the Cirrus LT only supports WPA2 and higher levels of security. This system does not support WEP due to its many security flaws.
  • Page 49 ~ ` ! @ $ % ^ * ( ) - _ = [ { ] } | ; : ’ , < . > / ? Symbols printed on the English keyboard that are not supported in SSID are: & # + \ “ Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 50 Unicode and non-English letters haven’t been tested, and will probably not be supported. If you wish to save this connection, click the box next to Save Connec- tion. When you are ready, click Connect. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 51: Preferred Networks

    Remove or Connect. To see your preferred networks: Click the Network submenu. Select WiFi. Click Preferred Networks. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 52 Administrator > Admin Settings > Control Center sub- menu. Click the box next to Allow Saving WiFi Passwords. When the blue ‘check mark’ is selected, Allow Saving WiFi Passwords will be enabled. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 53 Network submenu), you will see a new check box (highlighted below) labeled Save Connection. Click the box next to Save Connection. When the blue ‘check mark’ is selected, you will be adding this WiFi network as a preferred network. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 54 In the example below, ‘NETGEAR90’ (now in 3rd position) is to be moved to first on the list. Select it and then click the Up button two times. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 55 Note that ‘NETGEAR90’ is now in 1st position. You can select other Networks to be moved up or down the list as needed. Once you are done prioritizing your preferred networks, click the Commit button to finalize the changes. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 56 If Auto Connect is enabled, hitting the Commit button will temporarily disconnect you from your current network in order to apply the changes made in Preferred Networks. The Cirrus LT will then attempt to connect you to the network with the highest priority in the list. If this option is used during a session, you may be disconnected from your session;...
  • Page 57 WiFi has been enabled. To disable Enhanced Roaming: Click the Network submenu. Select WiFi. Click the Enable Enhanced Roaming selection box. A gray “X” signifies that WiFi has been disabled. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 58: Ssl Vpn

    VPN server. It is impor- tant to note that while in “VPN MODE” the Cirrus LT will be only able to make remote connections via VPN. Normal connections that do not re- quire a VPN will not be possible.
  • Page 59 Disabling SSL VPN To disable SSL VPN: Click the Network submenu. Select SSL VPN. Click the Enable VPN selection box. A gray “X” signifies that VPN has been turned off, as shown below. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 60 Only one VPN server can be stored at this time. Realm/Group Once a VPN connection is made, the Cirrus LT will poll the VPN server for any stored realms or groups. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 61 2nd Factor Authentication Two factor authentication is becoming more and more popular to further secure remote connections. Cirrus LT supports a number of 2nd factor authentication methods. If you are using any of the following 2nd factor authentication methods, the Cirrus LT will ask you additional questions after you initially submit your logon credentials.
  • Page 62 If you are required to use your CAC card to make your VPN connection, you need to enable this feature. Enabling Use CAC To enable Use CAC: Click the Network submenu. Select Use CAC. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 63 Click the Use CAC selection box. A green check mark signifies that Use CAC has been enabled. When Use CAC is enabled, the highlighted portion (shown below) of the Network > SSL VPN submenu will display additional fields named Certificate and Pin. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 64 Since there can be many different certificates on a CAC card, you will need to tell Cirrus LT which certificate to use to connect to the VPN. If you are unsure which certificate to use, you can ask your system ad- ministrator.
  • Page 65 When Use CAC is disabled, the highlighted portion (shown below) of the Network > SSL VPN submenu will display fields named User Name, Password, and Remember username. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 66 For example, if you are using CAC you will be asked for a PIN instead. If you would like the GUI to retain your username for convenience, check the Remember username to enable this feature. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 67: Validate Server Certificate

    Once you are done configuring the SSL VPN setup, click the Connect button to connect to your VPN Server. Clicking the Status button gives you more information about your current VPN connection, which may be useful for troubleshooting and/or admins. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 68: Web Portal

    To connect to a Public WiFi Open Network, you are often presented with a web page to accept a usage agreement, like the example shown below. In these cases, Cirrus LT supports most of these types of authentication web pages.
  • Page 69 In these cases, please enter a support ticket on NCS’s Support Page with the web page or location that you were not able to connect to and we will investigate why you were unable to connect.

  • Page 70: Display Settings

    In the Display Settings Menu, you can select the display configuration of the notebook and adjust display brightness. You can also disable the native LCD, which you may want to do if you are using a docking station or miniDP for video. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 71: Native Display Off

    To turn on the Native Display: To turn on the Native Display select the green check mark, as shown be- low. You can also toggle the Native Display on and off by pressing Fn-F4. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 72: Brightness

    Al- ternatively, you can decrease screen brightness by pressing Fn-F2 or in- crease it by pressing Fn-F3. Lowering the screen brightness can save battery life! Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 73: Status Bar

    Under the Status Bar Visible section, choose On or Off. To change the status bar position: Click the Status Bar submenu. Under the Status Bar Position section, choose Upper Left, Upper Center, or Upper Right. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 74: Display Options

    Use LCD and Display2 of the Mini DP port or docking station The OSM will only appear on the native display and displays connected to DVI-1 on the docking station. It cannot be shown on a display attached to the mini DP Port. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 75 Option 1: Use Native LCD Display Only This is the Cirrus LT’s default setting and allows sole use of the Cirrus LT’s notebook display. Option 2: Clone Native LCD on Display 1 of Docking Sta- tion In order to Clone your display with a docking station you will need to connect your laptop into the docking station and then connect an exter- nal display to PCoIP1/Local (DVI1) Port.
  • Page 76 DP Port for another screen for an extended desktop. Option 4: Use Display 1 on Docking Station Only Choose this option if you wish to use Display 1 on the docking station only. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 77 DP port on the notebook. In the OSM Menu, navigate to Display Settings and select the following option, as shown below. Access the Teradici Firmware Configuration Menu, and click Options > Configuration. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 78 Navigate to the Display Tab (shown below) and check the following boxes: • Enable Attached Display Override • Enable Display Cloning Next, Click Apply and then OK. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 79 DP port on the notebook. In the OSM Menu, navigate to Display Settings and select the following option, as shown below. Access the Teradici Firmware Configuration Menu, and click Options > User Settings. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 80 Navigate to the Display Topology tab. Check the Primary Port #2. Click ‘Apply’ and then ‘OK’ to close the Teradici Firmware, as shown below. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 81: Power Management

    OSM, under Power Management > Power Settings >OSM Timeout. The second setting dictates the display timeout while using Teradici’s Firmware. The OSM Timeout value set in the NCS menu will only apply when the NCS OSM is open. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 82 Do Not Sleep, 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, or 60 Minutes (5 Minutes is the default setting). Select the desired interval and click on Settings to return to the Power Savings Menu. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 83 Timeout default is set to 300 seconds, or 5 minutes). If you enter ‘0’ Sec- onds, the OSM Screen-Saver Timeout will only be disabled in the Teradi- ci Firmware. Click the ‘Apply’ button when you are done. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 84: How The Cirrus Lt Power Management Modes Are All Related

    OnScreen Menu Timeout and the Teradici OSD Timeout, the Cirrus LT fol- lows a pre-determined ‘chain of events’ in certain situations. Familiarizing your- self with this ‘chain of events’ can help you keep the Cirrus LT Power Manage- ment Modes at their optimal settings.
  • Page 85 How the Cirrus LT detects inactivity Cirrus LT only detects inactivity by the LCD turning off (not by user inactivity). There are three ways that the LCD will turn off due to inactivity. If the OSM ‘Menu Display Timeout’ Menu is set to a value of X minutes, and the OSM is left open and there is no mouse or keyboard activity for a duration greater than X, the LCD will turn off.

  • Page 86: Low Power Mode

    Low Power Mode will then be enabled. To turn off Low Power Mode: Click the Power Management submenu. Click the box next to Low Power Mode. When the gray ‘X’ is selected, Low Power Mode will be disabled. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 87 To Disable In Session Mode: Click the Power Management submenu. Click the box next to Enable In Session. When the gray ‘X’ is selected, En- able In Session Mode will be turned off. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 88 Plugged In Mode will be enabled. To Disable Plugged In Mode: Click the Power Management submenu. Click the box next to Plugged In Mode. When the gray ‘X’ is selected, Plugged In Mode will be disabled. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 89: Timing Preferences

    Timing Preferences Sleep Mode Timeout Please read the caution above in the ‘How the Cirrus LT Power Manage- ment Modes Are All Related’ section above before customizing this mode. Enabling Sleep Mode Timeout will save considerable power by turning off both the LCD and Teradici processor.
  • Page 90 5 minutes. After a total of 20 minutes (5 + 15), the System will go into sleep mode. After 50 minutes (5+15+30), the unit will auto- power off. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 91: Auto Power Off

    Do Not Shutdown, 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, or 60 Minutes (30 Minutes is the default setting). Select the desired interval and click on ‘Settings’ to return to the Power Savings Menu. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 92: Device Manager

    Tap and Gesture, and enabling or disabling the webcam. Speakers You can mute the speakers or adjust the speaker volume. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 93: On Lid Close Actions

    To configure the On Lid Close settings: Click the Display Settings submenu. Select On Lid Closed Action. Select one of the options below. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 94: Touchpad/Keyboard Settings

    To Lock the Touchpad: Click the Device Manager submenu > Touchpad/Keyboard Settings. Click the box next to Lock Touchpad. When the green ‘check mark’ is se- lected, the Touchpad will be disabled. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 95 To enable Tap and Gesture: Click the Device Management submenu > Touchpad/Keyboard Settings. Click the box next to Tap and Gesture. When the green ‘check mark’ is selected, Tap and Gesture is enabled. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 96 Adjusting touchpad sensitivity/mouse cursor speed set- tings You can adjust the sensitivity of the Cirrus LT’s Touchpad (referred to here as mouse speed cursor settings) for the OSM sessions via Teradici’s Options Menu. You can access this page from the Options > User Settings > Mouse Menu.

  • Page 97: Webcam

    Click on the Mouse Tab. Use the slider to decrease or increase the Cirrus LT’s touchpad sensitiv- ity. When you are done click the ‘Apply’ button, then ‘OK’ to exit back to the Teradici Main Window. You can also configure the mouse cursor speed through the PCoIP host soft- ware.

  • Page 98: Administrator

    Click Admin Login. The following popup window will appear. Type in your user ID and pass- word and click Login. The default user ID is “admin” and the default password is “password”. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 99: Admin Settings

    Admin Settings Once you have logged in, the Admin Settings submenu lets you adjust the adminis- trator settings and view the system information. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 100: Control Center

    To allow or disallow the saving of WiFi passwords: Click the Administrator > Control Center submenu. Click the box next to Allow Saving WiFi Passwords. Allowing the saving of WiFi passwords will make the system less secure. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 101 Click the Administrator > Control Center submenu. Click the box next to Menu Lockdown. Enable WiFi Statistics To enable or disable WiFi Statistics: Click the Administrator > Control Center submenu. Click the box next to Enable WiFi Statistics. Cirrus LT User Manual v2.3 - Chapter 4...
  • Page 102 Enable WiFi RSSI on Status Bar To enable or disable WiFi RSSI on Status Bar: Click the Administrator > Control Center submenu. Click the box next to Enable WiFi RSSI on Status Bar. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 103: Change Asset Tag

    Click Change Admin Credentials. Type in the new login name, the new password, and lastly retype the new password. Click Accept. The default user ID is “admin” and the default password is “password”. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 104: Machine Authentication

    Machine Authentication The Machine Authentication submenu lets you register the Cirrus LT into a Micro- soft Active Directory as a computer object. It can then logon to the domain in the future as a computer object using machine authentication instead of user authenti- cation.

  • Page 105: Change User Credentials

    Type in your new user login name, your new password, and retype the new password. Click Accept. You can only have one user and one admin account at the time of release of this product. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 106: System Information

    The System Information menu shows you the System Serial Number, the Asset Tag, the WiFi MAC Address, the Ethernet MAC Address, the System IP Address, the Firmware Version, the Bootloader Version, and the BIOS Version. Cirrus LT User Manual v2.3 - Chapter 4...

  • Page 107: Certificates Info

    The Certificates Info submenu shows you the current User Authentication Cer- tificate and Certificate Authority Certificates that are active. Refer to Chapter 9, “How to load and unload certificates on the Cirrus LT” for more information. Admin Log Out To log off: Click the Administrator submenu.

  • Page 108: Chapter 5: Opening And Configuring The Teradici Firmware Menu

    Teradici Firmware menu Teradici will continually revise their Firmware. As a result, some screens are subject to change. To configure the Teradici Firmware: From the Teradici main window, select Options, then Configuration. Cirrus LT User Manual v2.3 - Chapter 5...
  • Page 109 If the Pass- word prompt doesn’t disappear after pressing ‘OK’, ask your IT Administra- tor if a password is required. The default Password is blank, simply click ‘OK’ to bypass this prompt. Cirrus LT User Manual v2.3 - Chapter 5...

  • Page 110: Assigning A Static Ip Address

    You can only assign a static IP address using the Teradici Firmware. To assign a static IP address for your device: Select the Options menu in the upper left hand corner. Click Configuration then Network. Uncheck the Enable DHCP box. Type in the desired IP address. Cirrus LT User Manual v2.3 - Chapter 5...

  • Page 111: Chapter 6: Making Remote Connections

    From the host card’s AWI, configure the Direct from Client session connec- tion type. On your firewall or router, allow both TCP and UDP traffic on the ports you have configured in your NAT devices. Start a PCoIP session. Cirrus LT User Manual v2.3 - Chapter 6...

  • Page 112: Important Teradici Host Software Settings

    To ensure a proper connection between your device and the remote machine, make sure the following settings are set: • Ensure the Cirrus LT and remote machine have the most current Teradici Firm- ware versions. • The PCoIP software is installed on your remote host.

  • Page 113: Chapter 7: Using The Cirrus Web Portal

    Serial Number of the unit in question. The NCS Help Desk will send you a recovery file that you will use. Download the file (be sure to note the location you downloaded it to, you will need it later).
  • Page 114 Click ‘Forgot Password?’. Click Choose File to locate the recovery file and select the file that the NCS Help Desk sent you and you downloaded. Upload the file. The Cirrus LT will automatically restart, at which point the password will have been changed back to the default of “password”.

  • Page 115: Updating The Ncs Firmware

    • PC/notebook on same network as the Cirrus LT to be updated OR access to the Cirrus Management Console You will need to turn on the Cirrus LT and it must be connected to a network either wireless or wired.
  • Page 116 Via the Cirrus LT OSM, which can be accessed from Administrator > System Information > System IP Address. Once you know the IP Address of the Cirrus LT unit to upgrade, you need to then go to the PC that you will be upgrading from (remember that the de- fault login Username is “admin”...
  • Page 117 This will bring up the Upgrade Cirrus LT Firmware window where you can see the current Firmware version on the Cirrus LT, as shown below. You can then select the Firmware file to upload by clicking the Browse but- ton. When you download the Firmware file from the NCS downloads page it will tell you the Firmware version.
  • Page 118 If you are updating a unit that is connected via wireless, you won’t get as much information back from the unit as you would if it were wired. During the upgrade, the Cirrus LT will display the message shown below until it finishes upgrading.
  • Page 119 If you would like to confirm that the Firmware has been upgraded success- fully, you can check the Firmware version in the NCS OSM under Adminis- trator > System Information > Firmware Version. Cirrus LT User Manual v2.3 - Chapter 7...

  • Page 120: Chapter 8: Accessing The Cirrus Management Console

    Cirrus Management Console The Cirrus Management Console (MC) allows you to manage all the Cirrus LT units on your network and do various tasks like uploading Firmware to multiple units, send groups of units certain WiFi settings, etc. There is a separate user manual for this Management Console to describe features it has.
  • Page 121 *The latest version of the Management Console is currently v1.1.3, but this is subject to change. NCS suggests downloading and using the most current version of the Management Console available. If you are unsure of which file version to download, ask your System Administrator.
  • Page 122 Once the file has downloaded, unzip the folder, open it and open the Man- agement Console by running the highlighted file, as shown below. The following window will open up. You may find it convenient to keep it minimized. Cirrus LT User Manual v2.3 - Chapter 8...

  • Page 123: Logging Onto The Cirrus Management Console

    Logging onto the Cirrus Management Console Open the Google Chrome browser. Type https://localhost:444 into the browser’s address field, as shown below. Click on Advanced, as shown below. Click on Proceed to localhost (unsafe), as shown below. Cirrus LT User Manual v2.3 - Chapter 8...
  • Page 124 “admin” and the password is “password”. Then click the “Log In” button, as shown below. The Management Console Screen will then appear, as shown below. You are now ready to manage your Company’s Cirrus LT devices. Cirrus LT User Manual v2.3 - Chapter 8...

  • Page 125: Logging Onto The Cirrus Management Console

    Logging onto the Cirrus Management Console Open the Google Chrome browser. Type https://localhost:444 into the browser’s address field, as shown below. Click on Advanced, as shown below. Click on Proceed to localhost (unsafe), as shown below. Cirrus LT User Manual v2.3 - Chapter 8...
  • Page 126 “admin” and the password is “password”. Then click the “Log In” button, as shown below. The Management Console Screen will then appear, as shown below. You are now ready to manage your Company’s Cirrus LT devices. Cirrus LT User Manual v2.3 - Chapter 8...

  • Page 127: Chapter 9: How To Load And Unload Certificates On The Cirrus Lt

    Chapter 9: How to load and unload certificates on the Cirrus LT In order to load a certificate onto the Cirrus LT, you will need the following: • Cirrus LT Firmware 1.1.0 or newer • Cirrus Management Console 1.06 or newer •...

  • Page 128: Loading A Certificate

    Click on the Discover button under the Device Discovery submenu, as shown below. You may enter the IP address range to detect the devices you want to add the software certificates to, otherwise it will detect everything. Cirrus LT User Manual v2.3 - Chapter 9...
  • Page 129 Navigate to the Devices Tab and use the check box to select the unit you want to update, as shown below. You can select multiple units to update simultaneously by selecting the relevant check boxes as needed. Cirrus LT User Manual v2.3 - Chapter 9...
  • Page 130 Navigate to the Control Tab, then locate the Security Certificates Bar, as shown below. Cirrus LT User Manual v2.3 - Chapter 9...
  • Page 131 Certificate Type. You must name the certificate (anything you wish, or in accordance with your Company’s naming conventions) so it will be uniquely identifiable. The sample certificate name shown below is Sample_Certificate_Name1234. Cirrus LT User Manual v2.3 - Chapter 9...
  • Page 132 Click the Upload Certificate To Selected Devices button, as shown below. A pop-up window will then appear, as shown below. Click “OK” to confirm the operation. If the certificate uploads successfully, you will see the following pop-up win- dow. Click “OK”. Cirrus LT User Manual v2.3 - Chapter 9...
  • Page 133 OSM on the impacted devices. In order to do this, press <FN+F10> to bring up the OnScreen Menu (OSM) and go to Administrator, and click on Certificates Info, as shown below. Cirrus LT User Manual v2.3 - Chapter 9...
  • Page 134 Confirm the certificate is there, as shown below. Cirrus LT User Manual v2.3 - Chapter 9...

  • Page 135: Unloading A Certificate

    You can remove certificates by file name, file type, or typing “*” into the high- lighted field. Click the Remove the certificate type from selected devices button. A pop-up window will then appear, as shown below. Click “OK” to confirm the operation. Cirrus LT User Manual v2.3 - Chapter 9...
  • Page 136 Go back to the Devices tab. Under the Last Operation column, confirm the selected device’s status displays the “remove_certificate successful” message, as shown below. If you are unsuccessful, go back to Step #1 and try again. Cirrus LT User Manual v2.3 - Chapter 9...

  • Page 137: Chapter 10: Configuring Advanced Wifi Roaming

    Chapter 10: Configuring advanced WiFi roaming Enabling the Cirrus LT’s Enhanced Roaming functionality is ideal for an environ- ment covered by one large WiFi network with many Access Points (APs). Enhanced Roaming allows an end user to roam quickly between Access Points within this WiFi network (with the same SSID).

  • Page 138: Enabling/Disabling Enhanced Roaming Via The Osm Main Menu

    Click the box next to Enhanced Roaming. When the green ‘check mark’ is selected, Enhanced Roaming will be enabled. When Enhanced Roaming is enabled, a white dot appears next to the WiFi icon, as shown below. Cirrus LT User Manual v2.3 - Chapter 10...

  • Page 139: Disabling Enhanced Roaming

    Click the box next to Enhanced Roaming. When the gray ‘X’ is selected, Enhanced Roaming will be disabled. When Enhanced Roaming is disabled, the white dot beside the WiFi icon will be absent, as shown below. Cirrus LT User Manual v2.3 - Chapter 10...

  • Page 140: Checking Wifi Channels That Are Being Scanned/Used Via The Osm Main Menu

    Firmware versions 1.2.0 and greater. Firmware v. 1.1.0 only displays the roaming channels. This is all you can change or view on the Cirrus LT Client side (OSM Menu). To further configure the enhanced roaming settings you will have to use the Cirrus Management Console v1.0.6 or greater.

  • Page 141: Configuring Enhanced Roaming Via The Management Console (Mc)

    CMC. Configuring the Roaming Aggressiveness setting Once you have logged onto the MC, navigate to the Control Tab, and then locate the Device Discovery bar. Cirrus LT User Manual v2.3 - Chapter 10...
  • Page 142 The number of found devices will be displayed under the Discover but- ton, as highlighted below. Now click the Apply found devices to the device list button. Cirrus LT User Manual v2.3 - Chapter 10...
  • Page 143 You can select multiple units to update simultaneously by selecting the relevant check boxes as needed. Once you add the detected devices to the Devices tab, click on the Serial Number to drill down into the device details. Cirrus LT User Manual v2.3 - Chapter 10...
  • Page 144 The Device Details of the selected device will then appear (please note that the Device Details table has been repositioned for the screenshot. The actual placement of the Device Details table in the Management Con- sole may vary), as shown below. Cirrus LT User Manual v2.3 - Chapter 10...
  • Page 145 –RSSI value from -50 to -90 RSSI. This is the value at which the Cirrus LT will scan the network for any other APs out there with bet- ter/higher signal strength. Please know your WiFi network and set this value correctly! Setting this value incorrectly can cause your system to perform very poorly.
  • Page 146 WiFi environment you will see faster roaming from one AP to another. Cirrus LT will take less time to scan for other APs if it knows which chan- nels to scan. By default when you Enable Enhanced Roaming, Chan- nels 1, 6, and 11 are the only channels that are scanned.
  • Page 147 Setting this value too low will not give the client enough time to complete the authentication process, while setting the value too high will cause unnecessary wait time to try to connect to another access point. NCS recommends you use values 3-7, and only in extreme cases go outside of those values.

  • Page 148: Chapter 11: Wake-On-Lan (Wol)

    Cirrus Management Console. To configure the Wake-on-LAN (WOL) feature: • From another computer, using a browser, enter the IP address of the Cirrus LT in the address to view the Teradici web GUI or Administrator Web Interface (AWI). • Click Configuration then Power.

  • Page 149: Chapter 12: Troubleshooting

    Chapter 12: Troubleshooting In the event of a failure, please call the NCS Help Desk. The first thing to try to remedy any issue is to restart the machine by pressing and holding the power button for 5 seconds to force a hard power cycle.
  • Page 150 This happens when there are recent changes to your IP Address. The OSM just reads what the Teradici Firmware is reporting and sometimes this com- munication isn’t instantaneous. Try closing then reopening the OSM. Cirrus LT User Manual v2.3 - Chapter 12...
  • Page 151 For best results, ensure you are us- ing the latest Teradici Firmware and the Teradici Virtual Audio Driver (avail- able on the NCS or Teradici support web sites). NCS is hopeful that in future releases of Teradici Firmware or with new enhancements to future Teradici processors, this feature will be improved.

  • Page 152: Conflicts Between Teradici And Ncs Firmware

    What ports do I need to open in my firewall to ensure that my Cirrus LT will be able to transmit and receive data via the PCoIP protocol? • PCoIP Port: 50002 (TCP/UDP) Used for PCoIP in a VMware View 4.0.x and later environment. This port is required for the PCoIP display protocol on the software client and must be open in both inbound and outbound directions.

  • Page 153: Ncs Help

    To access information about your system from the NCS website go to: http://www.ncst.com. If you have any specific questions about your system, contact NCS Customer Service at 1--888-RING-NCS (746-4627). NCS Customer Service is available Monday through Friday, 8 a.m. to 6 p.m. eastern time. If you call after 6 p.m. or before 8 a.m., your call will be redi- rected to a 24 hour support line that will process your request.

  • Page 154: Appendix A: Specifications

    Safety: UL 60950, UL 2054, UN 38.3 Product Certifications Other: TAA *Workstation: when used in conjunction with PCoIP hardware host solution **Charging port is NOT a high current port. Note: Specifications are subject to change without notice. Cirrus LT User Manual v2.3 - Appendix A...

  • Page 155: Appendix B: Regulatory And Legal Information

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. Cirrus LT User Manual v2.3 - Appendix B...

  • Page 156: Notice

    Warranty provisions Warranties for the Cirrus LT may vary. Refer to your shipping list for particular warranty details; or please call the NCS toll-free telephone number, 1 (888) RING NCS (746-4627), with the serial number of your unit, and customer service will be able to provide additional warranty information.

  • Page 157: Fcc Test Report

    FCC Test Report Cirrus LT User Manual v2.3 - Appendix B...

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