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NCS Cirrus LT Plus User Manual

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Cirrus LT Plus
User Guide
Computing Innovations.
TZ-251G
v1.2 May 16, 2016

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Summary of Contents for NCS Cirrus LT Plus

  • Page 1 Cirrus LT Plus User Guide Computing Innovations. TZ-251G v1.2 May 16, 2016...

  • Page 2: Table Of Contents

    Contents Icon Glossary .............................5 Safety Instructions ...........................6 Battery Safety and Tips ...........................7 Introduction ..............................8 Chapter 1: Before you start ........................9 Package contents .............................9 Components ..............................10 Front view ..............................11 Right View ..............................11 Left view ..............................11 Bottom view .............................12 Notebook LEDs ............................12 Docking station rear view ........................13 Docking station LEDs ..........................13...
  • Page 3 Status Bar ..............................80 Display Options ............................82 Power Management ............................. 88 Setting the duration of the OnScreen Menu (OSM) Timeout ............89 How the Cirrus LT Plus power management modes are all related ..........91 Low power mode .............................95 Timing preferences ..........................99 Device Manager ............................102 Speakers ..............................102...
  • Page 4 Chapter 8: Accessing the Cirrus Management Console ..............124 Installing the Cirrus Management Console....................124 Logging onto the Cirrus Management Console ..................127 Chapter 9: How to load and unload certificates on the Cirrus LT Plus ........129 Loading a certificate .............................129 Unloading a certificate ..........................136 Chapter 10: Configuring advanced WiFi roaming ................138...

  • Page 5: Icon Glossary

    Icon Glossary Cirrus LT Plus User Manual v1.2...

  • Page 6: Safety Instructions

    • DO NOT expose your notebook to sudden changes in temperature or humidity. Keep your notebook away from air conditioners and heating vents. • DO NOT check your notebook in as baggage. If you are traveling, carry it on instead. Cirrus LT Plus User Manual v1.2...

  • Page 7: Battery Safety And Tips

    Leaving the notebook constantly plugged in will result in a deteriorating battery life. • This product is intended to be supplied by a Listed Information Technology Equip- ment AC adapter rated 19 VDC, 3.42A. Cirrus LT Plus User Manual v1.2...

  • Page 8: Introduction

    Introduction The Cirrus LT Plus is a zero client notebook that allows you to securely connect to any kind of network, remote host, or virtual machine. The Cirrus LT Plus has no local storage, so there is no vulnerability to viruses or malware, and no files or information will be com- promised if the notebook is lost or stolen.

  • Page 9: Chapter 1: Before You Start

    Chapter 1: Before you start Package contents • Cirrus LT Plus notebook • Lithium-ion battery • 65 Watt power adapter • Cirrus LT Plus Quick Start Guide • SIM card insertion tool Cirrus LT Plus User Manual v1.2 - Chapter 1...

  • Page 10: Components

    Optional built-in PC webcam LCD screen Speakers Power button/LED Keyboard Function (Fn) key Touchpad & buttons LED indicators Optional fingerprint reader Smart card reader (CAC) or optional internal proximity card reader Cirrus LT Plus User Manual v1.2 - Chapter 1...

  • Page 11: Front View

    *This port is labeled “Local” on the notebook, but it functions as a USB charging port for certain devices. Devices plugged into this port will not be seen in the remote session. Cirrus LT Plus User Manual v1.2 - Chapter 1...

  • Page 12: Bottom View

    The docking station port may be covered with a rubber cover to keep dust and debris out of the connector when not in the dock Notebook LEDs Battery WiFi PCoIP Caps Lock Num Lock Proximity card Cirrus LT Plus User Manual v1.2 - Chapter 1...

  • Page 13: Docking Station Rear View

    PCoIP USB 2.0 ports Dedicated mouse USB port Dedicated keyboard USB port Speaker/line out Microphone DC-in jack Docking station LEDs CapsLock Battery PCoIP Session Status NumLock WiFi Status LED Power/Connect Button Cirrus LT Plus User Manual v1.2 - Chapter 1...

  • Page 14: Laptop And Docking Station Led Status Light Indicators

    NO LED – no connection present Green LED – CAPS LOCK Enabled Caps Lock LED NO LED – CAPS LOCK Disabled Green LED – NumLock Enabled NumLock LED NO LED – NumLock Disabled Cirrus LT Plus User Manual v1.2 - Chapter 1...

  • Page 15: Chapter 2: Getting Started

    The AC adapter powers up your notebook and charges the battery. • Connect the AC adapter to the DC-in jack of your notebook. • Connect the AC adapter to the power cord. • Plug the power cord to an electrical outlet. Cirrus LT Plus User Manual v1.2 - Chapter 2...

  • Page 16: Removable Battery Installation

    The left latch will automatically go into the locked position when you push the battery in place, but you must manually lock the right latch, as shown. Cirrus LT Plus User Manual v1.2 - Chapter 2...
  • Page 17 Plug the power cord into an electrical outlet. Charging the removable battery while the Cirrus LT Plus is powered off will shorten the charging time to two hours. If the Cirrus LT Plus is on, it will take approximately eight hours to charge the unit.

  • Page 18: Optional Dual Battery Support

    Charging both the removable and internal batteries while the Cirrus LT Plus is powered off will shorten the charging time to two hours. If the Cirrus LT Plus is on, it will take approximately five hours to charge the unit.

  • Page 19: Installing/Removing The Sim Card

    Menu, refer to Chapter 4. Installing the SIM card To install the SIM card into your Cirrus LT Plus, follow the steps below: Make sure you have your SIM card and the insertion tool included with your Cirrus LT Plus on hand.
  • Page 20 Locate the SIM card slot located inside the notebook battery compartment, as highlighted below. Using your fingers, carefully line the SIM card (with the chip side facing up and the clipped corner facing away from you with the slot. Cirrus LT Plus User Manual v1.2 - Chapter 2...
  • Page 21 Use the insertion tool to gently push the SIM card into the slot until you hear it click into place. Reinstall the external battery. Slide tabs to locked position. Cirrus LT Plus User Manual v1.2 - Chapter 2...

  • Page 22: Removing The Sim Card

    Removing the SIM card To remove your SIM card from the Cirrus LT Plus, follow the steps below: Make sure you have the insertion tool included with your Cirrus LT Plus packaging. Remove the Cirrus LT Plus’ external battery from the notebook bottom by sliding the tabs to the unlocked position.
  • Page 23 Find the SIM card slot located inside the notebook battery compartment. Use the included removal tool to push-to-eject the SIM card. Cirrus LT Plus User Manual v1.2 - Chapter 2...
  • Page 24 Now use the opposite end of included removal tool (with the black rubber pad tip, as shown below) to grip the SIM card and fully remove it from its enclo- sure. Cirrus LT Plus User Manual v1.2 - Chapter 2...
  • Page 25 Reinstall the external battery. Slide tabs to locked position. Cirrus LT Plus User Manual v1.2 - Chapter 2...

  • Page 26: Starting Your Notebook

    The notebook lid is secured with small magnets while closed and is easily opened. • To open, simply lift the cover lid up to the upright position. • To close, carefully place the cover lid down. Do not slam it shut. Cirrus LT Plus User Manual v1.2 - Chapter 2...

  • Page 27: Turning On Your Notebook

    Fn-F11: Turns status bar on and off Fn-F12: Enables or disables webcam (webcam optional) Wherever Fn-F10 is used from here on out in the document you can also use SHIFT-F10 when using an external USB keyboard. Cirrus LT Plus User Manual v1.2 - Chapter 2...

  • Page 28: Touchpad

    To drag an item or object, press and hold the left button then slide your finger on the touchpad to move the item or object. The Cirrus LT Plus does not support advanced touchpad features such as scrolling, pinching, and multi-touch.

  • Page 29: Using The Fingerprint Reader

    You will need to load your appropriate drivers on your virtual machine or remote host to support this device. Drivers can be downloaded from our NCS website at http://www.ncst.com/content/downloads-0 Cirrus LT Plus User Manual v1.2 - Chapter 2...

  • Page 30: Chapter 3: Making Connections

    DVI adapters. The Cirrus LT Plus is compatible with most new adapters but there are a few older adapters that will not work. NCS sells a variety of adapters for most modern LCDs out in the market today, i.e. Mini DP to DP, Mini DP to DVI, Mini DP to VGA, etc.

  • Page 31: Connecting Usb Devices

    Most of these devices tend to draw too much power from the USB port. You can still connect these devices to the Cirrus LT Plus. If the device only has one USB port, use one of the two PCoIP USB ports on the left side of the notebook.

  • Page 32: Connecting To A Mouse And Keyboard

    Not all of these special devices have been tested. As a general rule, you can try different keyboards without harming the Cirrus LT Plus. Special keyboards should be plugged into the dedicated USB keyboard port on the right hand side for compatibility.

  • Page 33: Connecting Headphones

    Audio subsystem By default, audio will be output to the Cirrus LT Plus’ built-in speakers when the headphones/headset port is not used. If a webcam is installed, the webcam microphone can be used for applications like Skype.

  • Page 34: Connecting An External Microphone

    If you want to use the docking station microphone jack while on a virtual machine, you must install a driver. You can download this driver at http:// www.ncst.com/content/downloads-0 If you have a USB headphone and microphone device, plug these into the PCoIP USB ports. Cirrus LT Plus User Manual v1.2 - Chapter 3...

  • Page 35: Connecting To The Docking Station

    The notebook and docking station use different AC adapters. You must connect the 90 Watt AC Adapter (19V, 4.74A) to the docking station in order for the Cirrus LT Plus to function correctly while in the docking station. Connecting the docking station To connect your notebook to the docking station: Pull out the extender on the right side of the docking station.
  • Page 36 There is also a handy storage location for this port cover located on the docking station lever. See the highlighted area shown below. Cirrus LT Plus User Manual v1.2 - Chapter 3...
  • Page 37 • There are two small triangle guides on the notebook lid. • There are also two guides on the docking station. Cirrus LT Plus User Manual v1.2 - Chapter 3...
  • Page 38 Line these up, and then firmly press down on the lid of the notebook. You should hear a click, and then the notebook is properly docked into the docking station. Cirrus LT Plus User Manual v1.2 - Chapter 3...

  • Page 39: Disconnecting From The Docking Station

    If the black lever won’t lift up, you will need to unlock the docking station with the included keys (shown below) to remove the notebook. The release lever will not lift up if locked. Lift the notebook out of the docking station. Cirrus LT Plus User Manual v1.2 - Chapter 3...

  • Page 40: Usb Port Functionality While Notebook Is Docked

    USB port functionality while notebook is docked While the Cirrus LT Plus is docked with the docking station, the notebook’s dedicated USB keyboard and mouse ports will not work; only the correspond- ing ports of the docking station remain active (highlighted below) while docked.

  • Page 41: Configuring The Audio For Remote Hosts

    Connecting to the Teradici host PC Headset port or built-in speaker configuration: Open the Control Panel > Sound > Playback tab. In the Playback tab, select Headphones: 3-High Definition Audio Device as the Default Communication Device. Cirrus LT Plus User Manual v1.2 - Chapter 3...

  • Page 42: Connecting To Vmhost

    Open the Control Panel > Sound > Playback tab. In the Playback tab, select Headphones: 3-High Definition Audio Device as the Default Device. Connecting to VMHost Download and install the latest PCoIP Audio Driver provided by Teradici (PCoIP_ComponentInstaller.exe). Cirrus LT Plus User Manual v1.2 - Chapter 3...
  • Page 43 Open the Control Panel > Sound > Playback tab. Ensure that the Teradici Virtual Audio Driver is selected as the default driver. The Speakers setting will work for both the Headset Port and Dock Line-out Port. Cirrus LT Plus User Manual v1.2 - Chapter 3...

  • Page 44: Docking Station Audio Subsystem

    Cirrus LT Plus. • When the docking station ports are not used, the Cirrus LT Plus audio ports and speakers will have priority. Cirrus LT Plus User Manual v1.2 - Chapter 3...

  • Page 45: Installing A Sfp Module

    Place the SFP module into the Fiber SFP port (refer to Chapter 1, rear view port #1 for exact location). Make sure the side with the green tab is facing up, and the tab lever is pulled out, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 3...
  • Page 46 Push the module all the way into the port. You will know the module is securely installed when you hear a click as you push it into place. Pull the lever down back into place, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 3...

  • Page 47: Chapter 4: Navigating The Onscreen Menu

    Chapter 4: Navigating the OnScreen Menu Use the OnScreen Menu (OSM) to configure various parameters on your Cirrus LT Plus. To invoke the OSM you press Fn-F10. You can navigate through the OSM with the touch- pad or with an external mouse connected to the dedicated USB Mouse Port located on the right side of your notebook.

  • Page 48: Main Menu

    The bottom left of the main menu (highlighted above) also allows you to close the menu, shut down the system, restart the system, and connect/disconnect from the remote session. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 49: Network

    Ethernet and WiFi connections. Ethernet To enable the Ethernet: Click the Network submenu. Select Ethernet. Click the Enable Ethernet selection box. A green check mark signifies that Ethernet has been enabled, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 50: Wifi

    (WLANs) you can save those for auto connection at a later time (this can also be disabled in the Administrator menu). Once connected to a WLAN, you can see signal strength and the IP Address obtained. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 51 Disconnected This tells you if WiFi is connected or disconnected. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 52 Click the Enable WiFi selection box.. A gray “X” signifies that WiFi has been disabled. If both a wired and a wireless network are present, wired will take priority based on its better performance over WiFi. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 53 WLANs that have higher signal strength are at the top of the list, while low signal strength WLANs can be found at the bottom of the list. To see Available Networks: Click the Network submenu. Select WiFi. Click Available Networks. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 54 Networks that do not broadcast their SSID will be placed at the bottom of the list and labeled as “Join Other Network.” You will then have to provide the SSID, password, and security protocol. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 55 You only need to select the network type of hidden networks. When making wireless connections the Cirrus LT Plus only supports WPA2 and higher levels of security. This system does not support WEP due to its many security flaws.
  • Page 56 ~ ` ! @ $ % ^ * ( ) - _ = [ { ] } | ; : ’ , < . > / ? Symbols printed on the English keyboard that are not supported in SSID are: & # + \ “ Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 57 Remove or Connect. To see your preferred networks: Click the Network submenu. Select WiFi. Click Preferred Networks. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 58 WiFi network as a preferred network. If you would also like to auto connect to that network, you must select the auto connect check box in the WiFi Networking Menu. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 59 In the example below, ‘NETGEAR90’ (now in 3rd position) is to be moved to first on the list. Select it and then click the Up button two times. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 60 Note that ‘NETGEAR90’ is now in 1st position. You can select other Networks to be moved up or down the list as needed. Once you are done prioritizing your preferred networks, click the Com- mit button to finalize the changes. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 61 WiFi has been enabled. To disable Enhanced Roaming: Click the Network submenu. Select WiFi. Click the Enable Enhanced Roaming selection box. A gray “X” signifies that WiFi has been disabled. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 62 Before you can connect your Cirrus LT Plus via 4G, a SIM card must be installed into the notebook. Refer to Chapter 2 for more information on how to install a SIM card. Enabling and disabling 4G To enable 4G: Click the Network submenu.
  • Page 63 To disable 4G: Click the Network submenu. Select 4G. Click the Enable 4G selection box. A gray “X” signifies that 4G has been turned off, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 64: Ssl Vpn

    VPN server. It is im- portant to note that while in “VPN MODE” the Cirrus LT Plus will be only able to make remote connections via VPN. Normal connections that do not require a VPN will not be possible.
  • Page 65 Click the Enable VPN selection box. An alert (shown below) will then appear. It states that while Enable VPN is active, the Cirrus LT Plus can only make remote connections via VPN. Normal connections that don’t need VPN (e.g. when you are at your corporate office) won’t be possible.
  • Page 66 Disabling SSL VPN To disable SSL VPN: Click the Network submenu. Select SSL VPN. Click the Enable VPN selection box. A gray “X” signifies that VPN has been turned off, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 67 Server URL field (as shown below), then click the Connect button. For conve- nience, once a VPN server address is entered it will remain in this field until changed. Only one VPN server can be stored at this time. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 68 Realm/Group Once a VPN connection is made, the Cirrus LT Plus will poll the VPN server for any stored realms or groups. Clicking on Realm/Group will take you to another screen (shown below) that lists the reported realms/groups on the VPN server. Select your realm/group as per instructions from your system administrator.
  • Page 69 2nd Factor Authentication Two factor authentication is becoming more and more popular to further secure remote connections. Cirrus LT Plus supports a number of 2nd fac- tor authentication methods. If you are using any of the following 2nd factor authentication methods, the Cirrus LT Plus will ask you additional questions after you initially submit your logon credentials.
  • Page 70 If you are required to use your CAC card to make your VPN connection you need to enable this feature. Enabling Use CAC To enable Use CAC: Click the Network submenu. Select Use CAC. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 71 Click the Use CAC selection box. A green check mark signifies that Use CAC has been enabled. When Use CAC is enabled, the highlighted portion (shown below) of the Network > SSL VPN submenu will display additional fields named Certificate and Pin. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 72 Since there can be many different certificates on a CAC card, you will need to tell Cirrus LT Plus which certificate to use to connect to the VPN. If you are unsure which certificate to use, you can ask your sys- tem administrator.
  • Page 73 When Use CAC is disabled, the highlighted portion (shown below) of the Network > SSL VPN submenu will display fields named User Name, Password, and Remember username. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 74 For example, if you are using CAC you will be asked for a PIN instead. If you would like the GUI to retain your username for convenience, check the Remember username to enable this feature. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 75 Once you are done configuring the SSL VPN setup, click the Connect button to connect to your VPN Server. Clicking the Status button gives you more information about your current VPN connection, which may be useful for troubleshooting and/or admins. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 76: Web Portal

    To connect to a Public WiFi Open Network, you are often presented with a web page to accept a usage agreement, like the example shown below. In these cases, Cirrus LT Plus supports most of these types of authentica- tion web pages.
  • Page 77 In these cases, please enter a support ticket on NCS’s Support Page with the web page or location that you were not able to connect to and we will investigate why Cirrus LT Plus was unable to connect.

  • Page 78: Display Settings

    In the Display Settings Menu, you can select the display configuration of the notebook and adjust display brightness. You may want to disable the native LCD, if you are using a docking station or miniDP port for video. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 79: Native Display Off

    You can also toggle the Native Display on and off by pressing Fn-F4. To turn on the Native Display: To turn on the Native Display select the green check mark, as shown be- low. Fn-F4 will also toggle the display on/off. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 80: Brightness

    Fn-F3. Lowering the screen brightness can save battery life! Status Bar The status bar submenu allows you to control the visibility and position of the status bar. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 81 Under the Status Bar Visible section, choose On or Off. To change the status bar position: Click the Status Bar submenu. Under the Status Bar Position section, choose Upper Left, Upper Center, or Upper Right. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 82: Display Options

    The OSM will only appear on the native display and displays connected to DVI-1 on the docking station. It cannot be shown on a display attached to the mini DP Port. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 83 Option 1: Use Native LCD Display Only This is the Cirrus LT Plus’ default setting and allows sole use of the Cirrus LT Plus’ notebook display. Option 2: Clone Native LCD on Display 1 of docking station In order to Clone your display with a docking station you will need to connect your laptop into the docking station and then connect an exter- nal display to PCoIP1/Local (DVI1) Port.
  • Page 84 DP Port for another screen for an extended desktop. Option 4: Use Display 1 on docking station Only Choose this option if you wish to use Display 1 on the docking station only. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 85 DP port on the notebook. In the OSM Menu, navigate to Display Settings and select the following op- tion, as shown below. Access the Teradici Firmware Configuration Menu, and click Options > Configuration. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 86 DP port on the notebook. In the OSM Menu, navigate to Display Settings and select the following option, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 87 Access the Teradici Firmware Configuration Menu, and click Options > User Settings. Navigate to the Display Topology tab. Check the Primary Port #2. Click ‘Apply’ and then ‘OK’ to close the Teradici Firmware, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 88: Power Management

    Power Management The Power Management Section allows you to customize the Cirrus LT Plus’ On- Screen Menu (OSM) Timeout, determine when Low Power Mode should be en- abled, and to choose when Sleep Mode should be enabled. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 89: Setting The Duration Of The Onscreen Menu (Osm) Timeout

    Do Not Sleep, 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, or 60 Minutes (5 Minutes is the default setting). Select the desired interval and click on ‘Settings’ to return to the Power Savings Menu. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 90 Timeout default is set to 300 seconds, or 5 minutes). If you enter ‘0’ Sec- onds, the OSM Screen-Saver Timeout will only be disabled in the Teradi- ci Firmware. Click the ‘Apply’ button when you are done. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 91: How The Cirrus Lt Plus Power Management Modes Are All Related

    OnScreen Menu Timeout and the Teradici OSD Timeout, the Cirrus LT Plus follows a pre-determined ‘chain of events’ in certain situations. Familiar- izing yourself with these ‘chain of events’ can help you keep the Cirrus LT Plus Power Management Modes at their optimal settings.
  • Page 92 How the Cirrus LT Plus detects inactivity Cirrus LT Plus only detects inactivity by the LCD turning off (not by user inac- tivity). There are two ways that the LCD will turn off due to inactivity. If the OSM ‘Menu Display Timeout’ Menu is set to a value of X minutes, and the OSM is left open and there is no mouse or keyboard activity for a duration greater than X, the LCD will turn off.
  • Page 93 Timeout values are disabled (as shown below), this will disable all Cirrus LT Plus Power Management features (including Sleep Mode Timeout and Auto Power Off) even if they are set to ‘enabled’. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 94 As stated before, when OSM’s ‘Do Not Sleep’ is enabled AND the Teradici OSD Timeout Menu is turned off, all of Cirrus LT Plus Power Management features will be disabled and the Cirrus LT Plus may not run optimally. En- suring that the OnScreen Menu Timeout AND the Teradici OSD Timeout value are both enabled will save energy and automatically turn off the LCD when it is supposed to.

  • Page 95: Low Power Mode

    To turn off Low Power Mode: Click the Power Management submenu. Click the box next to Low Power Mode. When the gray ‘x’ is selected, Low Power Mode will be disabled. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 96 When Enable In Session and Low Power Mode are enabled simultaneous- ly (as shown below),the low power modes Sleep Mode and Auto Power Off will work even while connected to a remote host. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 97 AC outlet. To Enable Plugged In Mode: Click the Power Management submenu. Click the box next to Plugged In. When the green ‘check mark’ is selected, Plugged In Mode will be enabled. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 98 To Disable Plugged In Mode: Click the Power Management submenu. Click the box next to Plugged In Mode. When the gray ‘x’ is selected, Plugged In Mode will be disabled. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 99: Timing Preferences

    Timing preferences Sleep Mode Timeout Please read the caution above in the ‘How the Cirrus LT Plus Power Man- agement Modes Are All Related’ section above before customizing this mode. Enabling Sleep Mode Timeout will save considerable power by turning off both the LCD and Teradici processor.
  • Page 100 5 minutes. After a total of 20 minutes (5 + 15), the System will go into sleep mode. After 50 minutes (5+15+30), the unit will auto- power off. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 101 Do Not Shutdown, 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, or 60 Minutes (30 Minutes is the default setting). Select the desired interval and click on ‘Settings’ to return to the Power Savings Menu. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 102: Device Manager

    Tap and Gesture, and enabling or disabling the webcam. Speakers You can mute the speakers or adjust the speaker volume. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 103 To configure the On Lid Close settings: Click the Display Settings submenu. Select On Lid Closed Action. Select one of the options below. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 104: Touchpad/Keyboard Settings

    To Lock the Touchpad: Click the Device Manager submenu > Touchpad/Keyboard Settings. Click the box next to Lock Touchpad. When the green ‘check mark’ is se- lected, the Touchpad will be disabled. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 105 To Enable Tap and Gesture: Click the Device Management submenu > Touchpad/Keyboard Settings. Click the box next to Tap and Gesture. When the green ‘check mark’ is selected, Tap and Gesture is enabled. Cirrus LT Plus User Manual v1.2 - Chapter 4...
  • Page 106 Gesture is disabled. Adjusting touchpad sensitivity/mouse cursor speed settings You can adjust the sensitivity of the Cirrus LT Plus’ Touchpad (referred to here as mouse speed cursor settings) for the OSM sessions via Teradici’s Options Menu. You can access this page from the Options > User Settings > Mouse Menu.

  • Page 107: Webcam

    Click on the Mouse Tab. Use the slider to decrease or increase the Cirrus LT Plus’ touchpad sen- sitivity. When you are done click the ‘Apply’ button, then ‘OK’ to exit back to the Teradici Main Window. You can also configure the mouse cursor speed through the PCoIP host soft- ware.

  • Page 108: Administrator

    To login as an administrator: Click the Administrator submenu. Click Admin Login. Type in your user ID and password and click Login. The default user ID is “admin,” and the default password is “password”. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 109: Administrator Settings

    To allow or disallow the saving of WiFi passwords: Click the Administrator submenu. Click the box next to Allow Saving WiFi Passwords. Allowing the saving of WiFi passwords will make the system less secure. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 110: Allow Web Portal

    To change the admin’s name and password: Click the Administrator submenu. Click Change Admin Credentials. Type in the new login name, the new password, and lastly retype the new password. Click Accept. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 111: Change User Credentials

    Type in your new user login name, your new password, and retype the new password. Click Accept. You can only have one user and one admin account at the time of release of this product. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 112: System Info

    This will remove all previously saved preferred WiFi networks and user account passwords. Admin log off To log off: Click the Administrator submenu. Click Admin Log Off. Cirrus LT Plus User Manual v1.2 - Chapter 4...

  • Page 113: Chapter 5: Opening And Configuring The Teradici Firmware Menu

    Teradici Firmware menu Teradici will continually revise their Firmware. As a result, some screens are subject to change. To configure the Teradici Firmware: From the Teradici main window, select Options, then Configuration. Cirrus LT Plus User Manual v1.2 - Chapter 5...
  • Page 114 For advanced Teradici Firmware options, refer to the PCoIP Zero Client and Host Administrator Guide, downloadable from teradici.com. Press OK when done with the configuration. Press the Connect button to establish your PCoIP session. Cirrus LT Plus User Manual v1.2 - Chapter 5...

  • Page 115: Assigning A Static Ip Address

    You can only assign a static IP address using the Teradici Firmware. To assign a static IP address for your notebook: Select the Options menu in the upper left hand corner. Click Configuration then Network. Uncheck the Enable DHCP box. Type in the desired IP address. Cirrus LT Plus User Manual v1.2 - Chapter 5...

  • Page 116: Chapter 6: Making Remote Connections

    From the host card’s AWI, configure the Direct from Client session connec- tion type. On your firewall or router, allow both TCP and UDP traffic on the ports you have configured in your NAT devices. Start a PCoIP session. Cirrus LT Plus User Manual v1.2 - Chapter 6...

  • Page 117: Important Teradici Host Software Settings

    • Your network resources meet bandwidth, QoS, latency, jitter, and packet loss re- quirements. *NCS provides a copy of this manual on our website, www.ncst.com, but for the latest revision of this manual, you should always check www.teradici.com. Cirrus LT Plus User Manual v1.2 - Chapter 6...

  • Page 118: Chapter 7: Using The Cirrus Web Portal

    NCS Firmware. Admin password recovery If you forget the Cirrus LT Plus admin password, call the NCS Help Desk 1-888-RING-NCS (746-4627), and press Option #4. Make sure you have the Serial Number of the unit in question.
  • Page 119 Click ‘Forgot Password?’. Choose File to Locate the recovery file and select the file that the NCS Help Desk sent you and you downloaded. Upload the file. The Cirrus LT Plus will automatically restart, at which point the password will have been changed back to the default of “pass- word”.

  • Page 120: Updating The Ncs Firmware

    • PC/Notebook on same network as the Cirrus LT Plus to be updated OR access to the Cirrus Management Console You will need to turn on the Cirrus LT Plus and it must be connected to a network either wireless or wired.
  • Page 121 Once you know the IP Address of the Cirrus LT Plus unit to upgrade, you need to then go to the PC that you will be upgrading from (remember that the de- fault login UserName is “admin” and the Password is “password”).
  • Page 122 Firmware progress bar. On the Cirrus LT Plus you will see this message on the screen during the Firmware upgrade “UPGRADING FIRMWARE DO NOT TURN OFF”.
  • Page 123 If you would like to confirm that the Firmware has been upgraded success- fully, you can check the Firmware version in the NCS OSM under Administra- tor > System Information > Firmware Version. You will be asked to type in the admin user name and password. By default this is user name of “admin”...

  • Page 124: Chapter 8: Accessing The Cirrus Management Console

    Chapter 8: Accessing the Cirrus Management Console The management console allows you to manage all the Cirrus LT Plus units on your net- work and do various tasks like uploading Firmware to multiple units, send groups of units certain WiFi settings, etc. There is a separate user manual for this Management Console to describe features it has.
  • Page 125 When you see the list of search results, select “Cirrus Management Console v1.1.3is” and right click on the file name to download. If you are unsure of which file to download, ask your System Administrator. Cirrus LT Plus User Manual v1.2 - Chapter 8...
  • Page 126 Once the file has downloaded, unzip the folder, open it and open the Manage- ment Console by clicking on the highlighted file, as shown below. The following window will open up. You may find it convenient to keep it minimized. Cirrus LT Plus User Manual v1.2 - Chapter 8...

  • Page 127: Logging Onto The Cirrus Management Console

    Logging onto the Cirrus Management Console Open the Google Chrome browser. Type “https://localhost:444” into the browser’s address field, as shown below. Click on Advanced, as shown below. Click on Proceed to localhost (unsafe), as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 8...
  • Page 128 “admin” and the password is “password”. Then click the “Log In” button, as shown below. The Management Console Screen will then appear, as shown below. You are now ready to manage your Company’s Cirrus LT Plus devices. Cirrus LT Plus User Manual v1.2 - Chapter 9...

  • Page 129: Chapter 9: How To Load And Unload Certificates On The Cirrus Lt Plus

    Chapter 9: How to load and unload certificates on the Cirrus LT Plus In order to load a certificate onto the Cirrus LT Plus, you will need the following: • Cirrus LT Plus Firmware 1.1.0 or newer • Cirrus Client Management Console 1.06 or newer •...
  • Page 130 You will need to enter the IP address range to detect the devices you want to add the software certificates to. Click the Apply Found Devices to the Device List button as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 9...
  • Page 131 You can select multiple units to update simultaneously by selecting the relevant check boxes as needed. Navigate to the Control Tab, then locate the Security Certificates Bar, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 9...
  • Page 132 You must name the certificate (anything you wish, or in accordance with your Company’s naming conventions) so it will be uniquely identifiable. The sam- ple certificate name shown below is “Sample_Certificate_Name1234”. C l i c k Cirrus LT Plus User Manual v1.2 - Chapter 9...
  • Page 133 Upload Certificate To Selected Devices button, as shown below. A pop-up window will then appear, as shown below. Click “OK” to confirm the operation. If the certificate uploads successfully, you will see the following pop-up win- dow. Click “OK”. Cirrus LT Plus User Manual v1.2 - Chapter 9...
  • Page 134 OSM on the impacted devices. In order to do this, press <FN+F10> to bring up the OnScreen Menu (OSM) and go to Administrator, and click on Certificates Info, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 9...
  • Page 135 Confirm the certificate is there, as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 9...

  • Page 136: Unloading A Certificate

    You can remove certificates by file name, file type, or typing “*” into the high- lighted field. Click the Remove the certificate type from selected devices button. A pop-up window will then appear, as shown below. Click “OK” to confirm the operation. Cirrus LT Plus User Manual v1.2 - Chapter 9...
  • Page 137 Go back to the Devices Tab. Under the Last Operation Column, confirm the selected device’s status displays the “remove_certificate successful” message, as shown below. If you are unsuccessful, go back to Step #3 and try again. Cirrus LT Plus User Manual v1.2 - Chapter 9...

  • Page 138: Chapter 10: Configuring Advanced Wifi Roaming

    Chapter 10: Configuring advanced WiFi roaming If you are using Cirrus LT Plus in an environment that has one large WiFi network with many Access Points (APs) and you expect the Cirrus LT Plus to quickly roam from one AP to the next within the same WiFi network (with same SSID) and it isn’t;...
  • Page 139 Click the box next to Enhanced Roaming. When the green ‘check mark’ is selected, Enhanced Roaming will be enabled. The Cirrus LT Plus’ Status Bar (located at the top right corner) has an indicator when this mode is active, as shown below.

  • Page 140: Disabling Enhanced Roaming

    To disable Enhanced Roaming from the OSM Main Menu: Click on Network > WiFi. Click the box next to Enhanced Roaming. When the gray ‘X’ is selected, Enhanced Roaming will be disabled. Cirrus LT Plus User Manual v1.2 - Chapter 10...
  • Page 141 The Cirrus LT Plus’ Status Bar (located at the top right corner) has an indicator when this mode is active, as shown below. When Enhanced Roaming is disabled, the white dot beside the WiFi icon will be absent, as shown below.

  • Page 142: Checking Wifi Channels That Are Being Scanned/Used Via The Osm Main Menu

    Firmware versions 1.2.0 and greater. Firmware v. 1.1.0 only displays the roaming channels. This is all you can change or view on the Cirrus LT Plus Client side (OSM Menu). To further configure the enhanced roaming settings you will have to use the Cirrus Management Console v1.0.6 or greater.

  • Page 143: Configuring Enhanced Roaming Via The Management Console (Mc)

    MC. Configuring the Roaming Aggressiveness setting Once you have logged onto the MC, navigate to the Control Tab, and then locate the Device Discovery Bar. Cirrus LT Plus User Manual v1.2 - Chapter 10...
  • Page 144 You will need to enter the IP address range to detect the devices on which you want to change enhanced roaming aggressiveness on. Click the Apply Found Devices to the Device List button. Cirrus LT Plus User Manual v1.2 - Chapter 10...
  • Page 145 You can select multiple units to update simultaneously by selecting the relevant check boxes as needed. Once you add the detected devices to the Devices tab, click on the Serial Number to drill down into the device details. Cirrus LT Plus User Manual v1.2 - Chapter 10...
  • Page 146 The Device Details of the selected device will then appear (please note that the Device Details table has been repositioned for the screenshot. The actual placement of the Device Details table in the Management Con- sole may vary), as shown below. Cirrus LT Plus User Manual v1.2 - Chapter 10...
  • Page 147 –RSSI value from -50 to -90 RSSI. This is the value at which the Cirrus LT Plus will scan the network for any other APs out there with better/higher signal strength. Please know your WiFi network and set this value correctly! Setting this value incorrectly can cause your system to perform very poorly.
  • Page 148 WiFi environment you will see faster roaming from one AP to an- other. Cirrus LT Plus will take less time to scan for other APs if it knows which channels to scan. By default when you Enable Enhanced Roam- ing, Channels 1, 6, and 11 are the only channels that are scanned.
  • Page 149 Setting this value too low will not give the client enough time to complete the authentication process, while setting the value too high will cause unnecessary wait time to try to connect to another access point. NCS recommends you use values 3-7, and only in extreme cases go outside of those values.

  • Page 150: Chapter 11: Troubleshooting

    Chapter 11: Troubleshooting In the event of a failure, please call the NCS Help Desk. The first thing to try to remedy any issue is to restart the machine by pressing and holding the power button for 5 seconds to force a hard power cycle.
  • Page 151 This happens when there are recent changes to your IP Address. The OSM just reads what the Teradici Firmware is reporting and sometimes this com- munication isn’t instantaneous. Try closing then reopening the OSM. Cirrus LT Plus User Manual v1.2 - Chapter 11...
  • Page 152 For best results, ensure you are us- ing the latest Teradici Firmware and the Teradici Virtual Audio Driver (avail- able on the NCS or Teradici support web sites). NCS is hopeful that in future releases of Teradici Firmware or with new enhancements to future Teradici processors, this feature will be improved.

  • Page 153: Conflicts Between Teradici And Ncs Firmware

    Teradici’s Firmware has audio, display and other various hardware settings. NCS’s Firmware also has some of these same settings. The communication between the two Firmware is limited. NCS Firmware will not know if you change the display to- pology in Teradici Firmware and then change to a conflicting display configuration in the NCS Firmware.

  • Page 154: Chapter 12: Wake-On-Lan (Wol)

    Cirrus Management Console. To configure the Wake-on-LAN (WOL) feature: • From another computer, using a browser, enter the IP address of the Cirrus LT Plus in the address to view the Teradici web GUI or Administrator Web Interface (AWI). •...

  • Page 155: Ncs Help

    NCS help If you have any specific questions about your system, contact NCS Customer Service at 1 (888) RING NCS (746-4627). NCS Customer Service is available Monday through Friday, 8 a.m. to 6 p.m. eastern time. If you call after 6 p.m. or before 8 a.m., your call will be redi- rected to a 24 hour support line that will process your request.

  • Page 156: Appendix: Specifications

    Safety: UL 60950, UL 2054, UN 38.3, CE Product Certifications Other: TAA *Workstation: when used in conjunction with PCoIP hardware host solution **Charging port is NOT a high current port. Note: Specifications are subject to change without notice. Cirrus LT Plus User Manual v1.2...

  • Page 157: Appendix: Regulatory And Legal Information

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. Cirrus LT Plus User Manual v1.2...

  • Page 158: Notice

    Warranty provisions Warranties for the Cirrus LT Plus may vary. Refer to your shipping list for particular warranty details; or please call the NCS toll-free telephone number, 1 (888) RING NCS (746-4627), with the serial number of your unit, and customer service will be able to provide additional warranty information.

  • Page 159: Warning Statement

    • Consult the dealer or an experienced radio TV technician for help. Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. Cirrus LT Plus User Manual v1.2...

  • Page 160: Fcc Test Report

    FCC Test Report Cirrus LT Plus User Manual v1.2...

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