Warranty And Service; Faqs And Troubleshooting - Samsung CTR264KC01 User & Installation Manual

Ceramic glass hob
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warranty and service

FAQS AND TROUBLESHOOTING

A fault may result from a minor error that you can correct yourself
with the help of the following instructions. Do not attempt any
further repairs if the following instructions do not help in each
specific case.
Repairs to the appliance are to be performed only by a
WARNING
qualified service technician. Improperly effected repairs may
result in considerable risk to the user. If your appliance needs
repair, please contact your customer service centre.
What should I do if the cooking zones are not functioning?
Check for the following possibilities:
• The fuse in the house wiring (fuse box) is intact. If the
fuses trip a number of times, call an authorised electrician.
• The appliance is properly switched on.
• The control indicators in the control panel are illuminated.
• The cooking zone is switched on.
• The cooking zones are set at the desired heat settings.
What should I do if the cooking zones will not switch on?
Check for the following possibilities:
• A period of more than 10 seconds has elapsed between
when the On/Off button was actuated and the desired
cooking zone switches on (see the section "Switching the
appliance on").
• The control panel is partially covered by a damp cloth or
liquid.
What should I do if the display except for
indicator suddenly disappears?
This could be a result of one of two possibilities:
• The On/Off sensor was accidentally actuated.
• The control panel is partially covered by a damp cloth or
liquid.
CTR264KC01_XFA DG68-00446A-02_EN.indd 33
English - 33
English - 33
the residual warmth
2016-09-02
1:29:07

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