Warranty And Service; Faqs And Troubleshooting - Samsung CTR432NB02 User Manual

Warranty and service

Warranty and service

FAQs and troubleshooting

A fault may result from a minor error that you can correct yourself with the help
of the following instructions. Do not attempt any further repairs if the following
instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician.
Improperly effected repairs may result in considerable risk to the user. If your
appliance needs repair, please contact your customer service centre.
What should I do if the cooking zones are not functioning?
Check for the following possibilities:
• The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of
times, call an authorised electrician.
• The appliance is properly switched on.
The control indicators in the control panel are illuminated.
•
• The cooking zone is switched on.
• The cooking zones are set at the desired heat settings.
What should I do if the cooking zones will not switch on?
Check for the following possibilities:
• A period of more than 10 seconds has elapsed between when the On/Off
button was actuated and the desired cooking zone switches on (see the
section Switching the appliance on on page 12).
• The control panel is partially covered by a damp cloth or liquid.
What should I do if the display except for
suddenly disappears?
This could be a result of one of two possibilities:
• The On/Off button was accidentally actuated.
• The control panel is partially covered by a damp cloth or liquid.
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the residual warmth indicator
What should I do if, after the cooking zones have been switched off, residual
warmth is not indicated in the display?
Check for the following possibility:
• The cooking zone was only briefly used and therefore did not become hot
enough. If the cooking zone is hot, please call the customer service centre.
What should I do if the cooking zone will not switch on or off?
This could be due to one of the following possibilities:
• The control panel is partially covered by a damp cloth or liquid.
• The child safety lock is on.
What should I do if the display is illuminated?
Check for the following:
• The control panel is partially covered by a damp cloth or liquid. To reset, press
the On/Off button.
What does it mean when the burner does not glow red?
• The selected temperature of the cooking zone is maintained by a sensor
that cycles the zone on and off, so the surface cooking area will not always
glow red. If you select a low heat setting, the heat will cycle on and off more
frequently than at higher settings. The heat also cycles on and off at the
highest setting.
2017-07-24 6:00:36