GE Mentor Visual iQ User Manual page 66

Probe
Condition Causes
Reduced articulation in the
bending neck.
Bending neck is not • System is in an articulation-
articulating. disabling mode such as
Steer-and-Stay, freeze frame,
File Manager, or any Menu
function
Insertion tube does not • Insertion tube is stuck.
freely withdraw from the
storage reel.
Handset
Condition Causes
Odd behavior or limited Various
functions.
Reduced light output • High-temperature operation
will cause system to
automatically limit LED power.
• No fan operation
Reduced system response • High-temperature
speed operation will cause system
to automatically limit
Microprocessor power.
• No fan operation
Automatic over-temp • Over-temp shutdown
shutdown
• No fan operation
Erratic touchscreen • Lack of grounded AC power
behavior
66
Actions
• Exit the articulation-disabling mode.
• Power down the Visual iQ. Leave the system off for at least 15 seconds so that it can complete its shutdown sequence. Then turn
it back on.
• Gently push the insertion tube in and out with a slight twisting motion in order to free the probe. If probe cannot be freed
contact GE Inspection Technologies Tech Support.
Actions
• Reboot system.
• If reduced light output is acceptable, normal use may continue. If greater light output is required, power system down and allow
to cool.
• Verify that both fans are operating. Clean with compressed air to remove dirt, and debris.
• If reduced processing speed is acceptable, normal use may continue. If greater processing speed is required, power system
down and allow to cool.
• Verify that both fans are operating. Clean with compressed air to remove dirt, and debris.
• Allow system to cool adequately prior to power-up.
• Verify that both fans are operating. Clean with compressed air to remove dirt, and debris.
• Remove charger from handset to determine if erratic behavior is caused by AC charger.
• Connect charger to known "good" grounded outlet.
07/30/2014