Recording A Call - Mitel 6867 User Manual

Phoning
• If receipt of announcements is not authorised on any of the phones in
the announcement group or all the phones are in use, you will hear the
busy tone.
• Group announcements are always conducted with a one-sided connec-
tion.
You will be alerted to the announcement with two short signal tones and
spoken to directly via the loudspeaker.
Stop announcement:
Press the End key.

Recording a call

You want to record an active call with your call partner.
You may record an active call as soon as your system administrator has
configured at least one of your e-mail addresses in the MiVoice Office 400
communication system. Your call party can be an internal or an external
user. The recordings are made and backed up only as .wave files in your
individual e-mail boxes. You can find a call recording overview in your e-
mail box. Contact your system administrator for more information.
You can start recording calls in the following situations:
• during an active call;
• During a conference call (with maximum two participants)
• During an incoming/outgoing call
• in call preparation;
• During dialling with a busy line.
Call recording only starts when the connection is set up. Therefore, no
ring-back tones or wait tones are recorded.
Call recording is temporarily interrupted during an enquiry and an e-mail is
sent with the recording made up till then. Recording restarts automatically
once the call connection with the enquiry call party is set up and/or once
the call connection with the first correspondent is restored.
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Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/1.3 – R5.0 – 06.2017