Docomo SH-02B Instruction Manual page 79

Others
Troubleshooting
First, check whether the software update is required. If it is required,
update the software (nP.80).
If there is no improvement in problems even after checking the
following items, feel free to contact the number listed in "Repairs" on
the back of this manual, or a repair center that DOCOMO specifies.
Power
The FOMA terminal is not turned on
Is the battery pack attached properly?
Make sure the battery has not run out.
Charging
Cannot charge the battery (Charging LED does not illuminate, or
it flashes)
Is the battery pack attached properly?
Is the adapter power plug inserted into the outlet or
cigarette lighter socket properly?
Are the adapter and the FOMA terminal set properly?
When using the AC adapter (sold separately), is the
connector of the AC adapter properly connected to the
FOMA terminal or the desktop holder (sold separately)?
When using the desktop holder, make sure the charger
terminal of the FOMA terminal is not dirty. If the terminal
becomes dirty, clean it with a dry cloth or cotton swab.
If calling, transmitting, or another function is performed
for a long time with charging, the FOMA terminal may
become warm and charging LED may flash. Charge
again after the terminal temperature lowers.
Support
Terminal operation
Becomes hot while operating/charging
Temperature of the FOMA terminal, battery pack, or adapter
may rise while operating or charging, or when performing
i-appli, making a videophone call, or watching 1Seg for a
long time with charging. There is no safety hazard.
Battery usage time is short
Make sure the battery pack is not left for a long time
outside the service area.
Outside the service area, since electric waves are
P.19
searched to make transmission available, more electric
–
power than usual is used.
The usage time for the battery pack depends on the
usage environment and deterioration level.
Battery pack is a consumable product. Service time per
charge is gradually reduced every time the battery is
P.19
charged.
Purchase a specified new battery pack if the usage time
P.20
becomes extremely shorter than when the battery was
P.20
purchased even after fully charged.
Power turns off/The FOMA terminal restarts
P.20
Unclean terminals for the battery pack may result in poor
connections and loss of power. Wipe with a dry cloth or a
cotton swab.
–
Make sure the IC portion of the FOMA card is not dirty.
Not activated by pressing keys
Make sure All lock is not set.
–
Make sure Side key lock is not set.
Make sure the FOMA terminal is not turned off.
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P.38
P.38
P.21
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