Fault Or Breakdown; Environment / Disposal; Tips On Energy Saving - Buderus Logano plus GB102S User Instructions

5

Fault or Breakdown

5 FAULT OR BREAKDOWN
This boiler is supported in the UK and Eire by Worcester, Bosch Group.
Specialist Service Engineers are available to attend a breakdown
occurring on this boiler.
Invoices for attendance and repair work carried out on
this boiler by any third party will not be accepted.
• No charge will be made for parts and/or labour providing:
A boiler fault is found and the appliance has been installed within the
last 24 months. Reasonable evidence of this must be supplied on
request. i.e. the Benchmark Checklist.
• A call-out charge will be made where:
– The boiler has been installed for over 24 months.
– Evidence cannot be provided that the first year service inspection
has been carried out.
– Our Field Service Engineer finds no fault with the boiler.
– The cause of breakdown is misuse or with other parts of your
plumbing/heating system, or with equipment not supplied by
your appliance manufacturer.
Technical Support
No boiler fault is found on over 30% of all service
calls.
In the case of a suspected fault, refer to the fault finding
section of this guide.
In the event of a boiler fault or breakdown please use the contact
numbers on the back of this manual.
Your advisor will arrange for an engineer to call with the minimum of
delay; under normal circumstances this will be from 1 - 3 working days
(excluding weekends) for priority breakdown situations (no hot water
and/or heating).
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ENVIRONMENT / DISPOSAL

Environmental protection is a fundamental corporate strategy of the
Bosch Group.
The quality of our products, their economy and environmental safety are
all of equal importance to us and all environmental protection legislation
and regulations are strictly observed.
We use the best possible technology and materials for protecting the
environment taking account of economic considerations.
Packaging
We participate in the recycling programmes of the countries in which our
products are sold to ensure optimum recycling.
All of our packaging materials are environmentally compatible and can
be recycled.
USED APPLIANCES
▶ All gas boilers are 100% recycleable.
The various assemblies can be easily dismantled and
synthetic materials are marked accordingly.
Assemblies can be sorted by composition and passed
on for recycling.
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7

TIPS ON ENERGY SAVING

HEATING ECONOMICALLY
The boiler provides a high level of comfort whilst keeping gas
consumption and the environment effects as low as possible.
The gas supply to the burner is controlled according to the level of
demand for heat. The boiler operates with a low flame if the demand for
heat reduces. The technical term for this process is modulating control.
Modulating control reduces temperature fluctuations and provides an
even distribution of heat throughout the home. This means that the
boiler may stay on for relatively long periods of time but will use less gas
than a boiler that continually switches on and off.
CENTRAL HEATING SYSTEMS WITH ROOM THERMOSTAT/
THERMOSTATIC RADIATOR VALVES
With modern heating systems set around a 20 °C heat loss, the optimum
setting for a condensing boiler will be approximately between the first
and second segment on the central heating temperature control. The
system must be balanced correctly and the radiators may need
upgrading. This allows the boiler to condense as much as possible for the
central heating system.
The temperature of each room can be set individually (except primary
room with the room thermostat) using the thermostatic radiator valves.
ROOM THERMOSTATS
Reducing the setting of the room thermostat by 1 °C can reduce fuel
consumption by up to 10%.
NEW CONTROL SYSTEMS
Upgrade your heating control system if necessary with the latest
equipment available.
ROOF INSULATION
Around 30% of the heat loss from a property is through the roof. Replace
any old insulation with new insulation, preferably of around 200mm
thickness or more.
WINDOW FRAMES
Single glazed windows, particularly those with steel frames, can lose a
great deal of heat. Consideration should be given to replacement with
PVCu or wooden framed double glazed units.
RADIATORs
If a radiator is sited underneath a window, its performance will be
affected if the curtains are allowed to drape over the radiator. Shelves
fitted above or in front of the radiator should also be avoided.
It is advisable to manually adjust all thermostatic radiator valves
every 2 - 3 months to prevent them sticking.
Ensure radiator valves are correctly set and not damaged.
DRAUGHTS
Try to ensure that draughts around doors, windows, letterboxes and
keyholes etc. are reduced by using a suitable draught excluder.
WARNING: Air vents
▶ Do not block or seal any air vents that are installed to
ensure that the central heating boiler operates
safely.
CURTAINS
Lined curtains, or heavier full length curtains can provide excellent
insulation. However, always ensure that the curtains do not drape over
radiators.
Logano GB102– 6 720 811 066 (2014/09)