Related Manuals for VeriFone UX300
Summary of Contents for VeriFone UX300
- Page 1 UX300 Manual Card Reader Installation Guide VeriFone Part Number DOC159-023-EN-A, Revision A.5...
- Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Service Returns ..........37 UX300 M... - Page 4 Reader Does Not Dial Out ......... 44 UX300 M...
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Page 5: Preface
Maintenance and Cleaning. Explains maintenance of the device. Chapter Service and Support. Provides information on contacting your VeriFone service provider and information on how to order accessories or documentations from VeriFone. Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem with unit installation and configuration. -
Page 6: Related Documentation
Related Documentation Related To learn more about the card reader and controller device, refer to the following Documentation set of documents and their associated VeriFone Part Numbers (VPNs). UX1XX PIN Pad Series Certifications and Regulations VPN - DOC159-001-EN-A Sheet UX1XX PIN Pad Series Quick Installation Guide... -
Page 7: Conventions And Acronyms
The lightning symbol is used as For safety, do not string cables a warning when bodily injury or cords across a walkway. WARNING might occur. UX300 M ANUAL EADER NSTALLATION UIDE... -
Page 8: Acronym Definitions
Request to Send Secure Access Module SubMiniature version A connector. A semi-precision coaxial RF connector. See RF. SRED Secure Reading and Exchange of Data Universal Serial Bus Vending Machine Wide Area Networks UX300 M ANUAL EADER NSTALLATION UIDE... -
Page 9: Device Overview
Features and The UX300 is VeriFone’s card reader and main control unit. It creates an Benefits economical solution for merchants who are looking to expand their payment acceptance options. -
Page 10: Device Capabilities
Features and Benefits Device Capabilities The UX300 is a magnetic card reader, smart card reader, as well as a main control unit device. This unit connects to vending machines and PCs, and is intended to connect to peripheral units such as PIN pad, CTLS antenna, media display units, and external printers. -
Page 11: Setup
For safety, do not string cables or cords across a walkway. Environmental The front panel of the device is dustproof and designed for any rainfall to run off of Factors it, as well as fade-proof from sun exposure, according to IP44 ratings. UX300 M ANUAL EADER NSTALLATION UIDE... -
Page 12: Unpacking The Shipping Carton
Save the shipping carton and packing material for future repacking or moving of the device. Do not use a unit that appears to be damaged. WARNING If a label or component appears damaged, please notify the shipping company and your VeriFone service provider immediately. UX300 M ANUAL EADER NSTALLATION... -
Page 13: Examining The Unit's Features
Figure 1 Reader’s Front View NOZZLE COM2 AND 3 MODEL DEPENDENT POWERED USB BOARD (HOST) 485–RJ9 PERSISTENT 485– 3-PIN BOARD USB DEVICE (CLIENT) POWERED USB 8-PIN RF (HOST) COM1 POWER Figure 2 Reader’s Bottom View UX300 M ANUAL EADER NSTALLATION UIDE... -
Page 14: Front Functions
SWITCH Figure 3 Reader’s Top View VeriFone ships variants of the reader for different markets. Your unit may have a NOTE different configuration and may look different from the illustration. However, the basic process described in this guide remain the same, regardless of the configuration. -
Page 15: Top Functions
Cards located under a removable protective cover. Observe standard precautions in handling electrostatically sensitive devices. CAUTION Electrostatic discharges can damage the equipment. VeriFone recommends using a grounded anti-static wrist strap. To install or replace Power down the device. SAM cards Disconnect the device from any external devices. - Page 16 Slide the locking tab to the position. LOCK Figure 5 Installing SAM Card Slide the cardholder cover back, locking it into place. Figure 6 Replacing the SAM Cardholders Reconnect the cables to the device. Power up reader for use. UX300 M ANUAL EADER NSTALLATION UIDE...
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Page 17: Cable Connections
Connecting to a UX200 Media Display Host Unit • Connecting to a PC Connecting to a Vending Machine The UX300 unit is designed to connect to a host vending machine. Connect to a host VM, through any of one of these four connection types: • •... - Page 18 Connect the appropriate cable to the UX300 unit and the other end to the media display. The UX300 connects to the UX200 media display as both a host, as well as a NOTE peripheral device. To see how to connect to the UX200 as a peripheral device, Connecting to a UX-Series Peripheral Device.
- Page 19 ETUP Cable Connections Connecting to a UX200 Media Display Unit The UX300 unit is designed to connect to a UX200 media display. Connect to the peripheral display unit through any one of these two connection types: • USB Type A •...
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Page 20: Disconnecting Cables
The UX300 unit is designed to connect to an external printer, such as VeriFone’s TG2460 printer, using a COM connection. Connect one end of the RS-232 cable to the UX300 printer port and the other end to the printer. Connecting to A VeriFone PIN Pad The UX300 unit is designed to connect to other VeriFone PIN pads. -
Page 21: External Power Connections
To protect against possible damage caused by lightning strikes and electrical surges, VeriFone recommends installing a power surge protector. External Power The UX300 connects to an external power outlet through a 4-pin interconnect Connections cable (VPN - CBL159-308-01-A) or a 6-pin interconnect cable (CBL159-309-01-A). - Page 22 Connect one side of flexible tubing to the nozzle on the bottom of the unit (see Figure Hang the other side of the tube out of the VM, or other outside unit. NOTE The nozzle is designed to drain water out of the bezel area, through the flexible tube. UX300 M ANUAL EADER NSTALLATION UIDE...
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Page 23: Grounding The Reader
To tighten the nuts, using a recommended tightening torque of 7.0 kgfcm. Remove a nut, exposing a stud from the back of the UX300 unit. On the UX300 unit stud, attach the other end of the grounding cable from the PIN pad (P/N WIR159-302-01-A) and the grounding cable to a ground installation (P/N WIR159-302-02-A). -
Page 24: Service Switches
ETUP Service Switches Connect the other end of both ground installation cables to the nearest ground installations, to complete the grounding of the UX300 and PIN pad units. See (C) in Figure Figure 11 Grounding the UX300 and PIN Pad Units... - Page 25 When using a smart card, leave the card in the reader until the transaction is CAUTION completed. Premature card removal can void the transaction. Figure 12 Using the Multi-Card Reader UX300 M ANUAL EADER NSTALLATION UIDE...
- Page 26 ETUP Using the Device UX300 M ANUAL EADER NSTALLATION UIDE...
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Page 27: Specifications
External • Height: 72 mm (2.83 in) Dimensions • Width: 96 mm (3.78 in) UX300 M ANUAL EADER NSTALLATION UIDE... -
Page 28: Weight
An additional ETH connection with 2 colored LEDs for link state and speed indication • Printer COM • PSTN_RJ9 • 485_3pin Communication • COM: Up to 115200 HW RTS/CTS handshake • MDB: 9600 bps fix, 9E1 UX300 M ANUAL EADER NSTALLATION UIDE... -
Page 29: Display
PECIFICATIONS • RS485: Up to 115200 bps, half duplex Display • 3 status LEDs on the front (payment application controlled) UX300 M ANUAL EADER NSTALLATION UIDE... - Page 30 PECIFICATIONS UX300 M ANUAL EADER NSTALLATION UIDE...
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Page 31: Maintenance And
Use only a soft, clean, dry cloth for cleaning. These suggestions apply equally to your device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest VeriFone- authorized service provider for servicing or replacement. -
Page 32: Cleaning
AINTENANCE AND LEANING Additional Safety Information UX300 M ANUAL EADER NSTALLATION UIDE... -
Page 33: Service And Support
International – Contact your VeriFone representative. Service Returns Before returning the unit to VeriFone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more card reading units for repair or replacement (U.S. customers only). - Page 34 You will be issued MRA number(s) and the fax will be returned to you. NOTE One MRA number must be issued for each unit you return to VeriFone, even if you are returning several of the same model. Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned.
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Page 35: Accessories And Documentation
COM-DB9 cable for connecting UX300 controlling device. CBL159-312-01-A LAN cable for Ethernet connections Various others, depending on what they connect to. Contact your local VeriFone representative or service provider to identify the best cable for your needs. UX300 M ANUAL EADER... -
Page 36: Power Cables
X to TRACO PWR cable 27556-10-R for printer external power. Grounding Cables The following grounding cables are to be used with the card reader, when connecting to a PIN pad unit. Contact your local VeriFone distributor for further information: WIR159-302-01-A 1 meter PIN pad–UX300 grounding cable WIR159-302-02-A 2.5 meter grounding cables... - Page 37 UPPORT Accessories and Documentation UX300 Manual Card Reader Certifications and VPN - DOC159-021-EN-A Regulations Sheet UX300 Manual Card Reader Quick Installation Guide VPN - DOC159-022-EN-A UX300 Manual Card Reader Reference Guide VPN - DOC159-024-EN-A UX400 CTLS Reader Certifications and Regulations...
- Page 38 ERVICE AND UPPORT Accessories and Documentation UX300 M ANUAL EADER NSTALLATION UIDE...
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Page 39: Troubleshooting Guidelines
HAPTER Troubleshooting Guidelines This chapter lists possible malfunctions that may occur while operating a UX300 device and the appropriate corrective action. if the problem persists - even after performing the outlined guidelines, or if the problem is not described, contact your local VeriFone representative for assistance. - Page 40 • Ensure the SAM cards are properly inserted in the cardholders and that the cardholders are properly secured (see Installing or Replacing SAM Cards). • If the problem persists, contact your local VeriFone representative. UX300 M ANUAL EADER NSTALLATION UIDE...
- Page 41 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) VeriFone (837-4366) www.verifone.com UX300 Manual Card Reader Installation Guide VeriFone Part Number DOC159-023-EN-A, Revision A.5...
- Page 42 Do not use a device that has been damaged or tampered with. Any changes or modifications to this equipment not expressly approved by VeriFone could void the user’s authority to operate this equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or Cleaners and Solvents transmitter.
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