Locating The Service Tag Of Your System - Dell PowerEdge C6400 Installation And Service Manual

Figure 10. AC PSU status indicator
1 AC PSU status indicator/handle
Table 4. AC PSU status indicator codes
Power indicator codes
Green
Blinking amber
Not illuminated
Blinking green
Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This

Locating the Service Tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the front of the enclosure by pulling out the EST tag. This information is used by Dell to route support calls to the appropriate personnel.
14 Dell PowerEdge C6400 Installation and Service Manual
PowerEdge C6400 overview
Condition
A valid power source is connected to the PSU and the PSU is operational.
Indicates a problem with the PSU.
Power is not connected to the PSU.
When the firmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If
firmware update is interrupted, the PSUs do not function.
indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output configuration to a low output configuration or
vice versa, you must turn off the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium
PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they
can output different wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.