Service Card; Rma (Return Merchandise Authorization) - AAD Vigil Cuatro User Manual

7.3 Service Card

Every replacement part comes with a Service Card (Vigil
manufacture (DOM) for the cutters, the software version for the control units. Others can be for example a software
upgragde.The card is identified with a hologram sticker with a new number.
When the replacement of a subpart has been done, it is mandatory to proceed as follows:
1. Fill out the Service Card.
2. Send a copy of the Service Card to A.A.D. nv/sa. by fax +32 2 7360627 or via e-mail to service@vigil.aero
3. Hand it to the owner of the Vigil
original Test Certificate card and the documents of the rig.
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This procedure is important for our After Sales Service, as it allows us to update our files and to guarantee the replacement
part with a 2 year warranty.

7.4 RMA (return merchandise authorization)

If your Vigil Cuatro needs to be returned for repair, firmware upgrade, battery replace or other reasons, please follow the
®
instructions on www.vigil.aero/wp-content/uploads/New-RMA-procedure.pdf and complete the online RMA form @
www.vigil.aero/rma
AAD Service Card) with a hologram number and a date of
®
. Make sure that the owner keeps the original Service Card with the
®