Toshiba PORTÉGÉ X20W-D User Manual page 41

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User's Manual
Do not close the display panel during the restoring process.
When you reinstall the Windows operating system, the internal storage
drive will be reformatted and all data will be lost.
If your model has fingerprint function, before you reinstall the Windows
operating system, delete the registered fingerprints. Otherwise, same
fingerprints cannot be registered after the reinstallation.
Click Start ->
(Power) and then select Restart.
Hold down 0 (zero) key and then release this key just after the
computer is power on.
Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA
Recovery Wizard.
Follow the on-screen instructions to finish the recovery.
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