Toshiba PORTÉGÉ X20W-D User Manual
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Toshiba PORTÉGÉ X20W-D User Manual

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PORTÉGÉ X20W-D
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  • Page 1 User's Manual PORTÉGÉ X20W-D Satellite Radius X20W-D/X25W-D Satellite Fusion X20W-D/X25W-D Series...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................ 1-10 OpenSSL Toolkit License Issues ............1-10 FreeType License Issues ..............1-12 ENERGY STAR® Program ..............1-16 Disposing of the computer and the computer's battery ....
  • Page 3 USB Type-C™ Adapters ..............4-16 Wireless display .................. 4-21 Security lock ..................4-22 Optional TOSHIBA Accessories ............4-22 Sound System and Video mode ............4-23 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............5-1 Special features ..................5-3 TOSHIBA Password Utility ..............

  • Page 4: Chapter 1 Legal, Regulatory, And Safety

    Copyright, Disclaimer and Trademarks Copyright © 2016 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 3.0) port, Thunderbolt™...

  • Page 6: Fcc Conditions

    USB Type-C™ port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.

  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 8: Canadian Notice

    Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 et (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 10 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual...
  • Page 11 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 12: Following Information Is Only For Turkey

    Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 13: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 14 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...

  • Page 15: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 16 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 17 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 18 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

  • Page 19: Energy Star® Program

    Disposing of the computer and the computer's battery The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability.
  • Page 20 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).

  • Page 21: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 22: Instruction Manual For Safety And Comfort

    Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
  • Page 23 A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 24: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 25: Using Your Computer For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once. Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen. Double-click Tap the Touch Pad or click the left Touch Pad control button twice.

  • Page 26: Opening The Display

    Opening the display To open the display panel, slowly lift it with one hand holding the center of the display panel (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised.
  • Page 27 Figure 2-2 Opening the display panel to any angel Clamshell mode Flat mode User's Manual...

  • Page 28: Connecting The Ac Adaptor

    Tablet mode Do not put your fingers in the gap near the display hinge. Do not put your finger in the gap between LCD panel and bottom of your computer. Keyboard and Touch Pad are temporarily disabled when you operate the computer in tablet mode.
  • Page 29 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.

  • Page 30: Turning On The Power

    Figure 2-3 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-4 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. Plug the power cord into a live wall outlet. Connect the DC output plug of the AC adaptor to the Thunderbolt™...

  • Page 31: Initial Setup

    After you turn on the power for the first time, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. Do not touch the display screen while turning on the computer. Open the display panel.
  • Page 32 Most used allows quick access to your frequently used apps. You can pin your favorite apps to the Start menu as tiles in grid-like pattern, and also group them. Typical tiles are the People tile and the Mail tile for instance.

  • Page 33: Tablet Mode

    Windows Store Although many apps are pre-installed in your computer, you can also download many others from the Windows Store. You can search for and browse thousands of apps, all grouped into easy- to-find categories there. Windows Hello Windows Hello is a more personal and secure way to sign in to your Windows system, apps, and services using fingerprint or face recognition.

  • Page 34: Shut Down Mode

    Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on. If you have entered data, either save it to the internal storage drive or to other storage media.
  • Page 35 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

  • Page 36: Hibernation Mode

    Close the display panel. Note that this feature must be enabled within the Power Options. Press the power button. Note that this feature must be enabled within the Power Options. When you turn the power back on, you can continue where you left off when you shut down the computer.

  • Page 37: Starting Hibernation Mode

    Starting Hibernation Mode To enter Hibernation Mode, click Start -> (Power) and then select Hibernate. To show Hibernate in Power menu, set up according to the following steps: Click Start -> Windows System -> Control Panel -> System and Security -> Power Options. Click Choose what the power button does or Choose what closing the lid does.

  • Page 38: Creating Recovery Media

    If you choose TOSHIBA Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition. Make sure that you have already created recovery media before you start TOSHIBA Maintenance Utility.
  • Page 39 If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, same fingerprints cannot be registered after the reinstallation. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility.

  • Page 40: Recovery Partition

    Recovery Media, the Recovery Media cannot be created. However, if you have already created a Recovery Media, you can use it to restore the recovery partition. If you have not created Recovery Media, contact TOSHIBA support for assistance. Restoring the pre-installed software from the...
  • Page 41 (Power) and then select Restart. Hold down 0 (zero) key and then release this key just after the computer is power on. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA Recovery Wizard. Follow the on-screen instructions to finish the recovery.

  • Page 42: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 43: Right Side

    The AC adaptor connects to this port in order to power the computer and charge the battery. Note that you must use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA. Using the wrong AC adaptor can damage the computer.

  • Page 44: Back

    Figure 3-3 The right side of the computer 1. Power indicator 3. Universal Serial Bus (USB 3.0) port 2. Power button 4. Security lock slot Power button Press this button to turn the computer's power on or off. Power indicator The Power indicator normally glows white when the computer is turned on.

  • Page 45: Underside

    Figure 3-4 The back of the computer 1. Cooling vents Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

  • Page 46: Front With The Display Open

    Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Front with the display open This section shows the computer with the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you.
  • Page 47 Face recognition Face recognition sensor captures the face image sensor for the operating system for enrolling and signing in. For more information, refer to the on-screen instructions in Windows Hello. Some models are equipped with a Face recognition sensor. It is highly recommended to use Windows Hello (Face recognition) indoors.
  • Page 48 Display screen 31.75 cm (12.5") LCD screen, is configured with the following resolution: FHD, 1920 horizontal x 1080 vertical pixels Be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen is somewhat brighter than when it operates on battery power.

  • Page 49: Magnets Location

    Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes section. Magnets location Please read the following information before using the computer. Figure 3-7 Magnets location The computer contains magnets that might interfere with pacemakers, defibrillators, or other medical devices.

  • Page 50: Internal Hardware Components

    The marked areas in the preceding illustrations show the location of magnets. Do not place any products utilizing magnetic materials or magnetic data stored devices (for example, credit cards, compass) in close proximity to the computer as it might damage the magnetic products. Internal Hardware Components This section describes the internal hardware components of your computer.

  • Page 51: Power Condition Descriptions

    Graphics Processing Graphics Processing Unit (GPU) performance Unit might vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode. Legal Footnote (Graphics Processing Unit (GPU)) For more information regarding Graphics Processing Unit (GPU), refer to Legal Footnotes...

  • Page 52: Power Indicator

    Amber Indicates that the AC adaptor is connected and the battery is charging. White Indicates that the AC adaptor is connected and the battery is fully charged. Flashing White Indicates a problem with the computer. Disconnect the AC adaptor for several seconds, and then reconnect the AC adaptor.

  • Page 53: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Operating in Tablet Mode When operating the computer in tablet mode, observe the following instructions. Figure 4-1 Operating the computer in tablet mode Remove all external peripheral devices and their connection cables from the computer before carrying.

  • Page 54: Using The Touch Screen

    Figure 4-2 Rotating the computer sideways 1. Landscape mode 2. Portrait mode To manually disable the automatic screen orientation, do the following: Click the action center icon on the Windows taskbar. Click Rotation lock that the automatic screen orientation is currently disabled.

  • Page 55: Using The Touch Pad

    Rotate Put two or more fingers on an item and then turn your hand to rotate things in the direction you turn your hand. Only some items can be rotated. Slide Drag your finger on the touch screen to move through what is on the screen.

  • Page 56: Using The Stylus Pen

    Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This shows different levels of information or visually zooms in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad.
  • Page 57 Figure 4-3 Stylus Pen 1. Pen cap 3. Side buttons 2. Pen clip 4. Pen tip Pen cap Provides protection to the pen tip. Pen clip The pen clip allows you to insert the pen into suitable places. Side buttons The pen is equipped with two side buttons which support right-click and eraser functions.

  • Page 58: Installing The Battery

    TOSHIBA Input Assist in TOSHIBA System Settings. TOSHIBA is not liable for any problems arising on the products due to the use of the Stylus Pen in an environment where the above conditions are not satisfied or because of its use by unspecified number of users.

  • Page 59: Pen Actions

    Figure 4-4 Installing the battery Pen actions You can use the Stylus Pen to enter data, start programs, move objects and execute other actions. Single tap Lightly tap the tip of the Stylus Pen on an object and lift it immediately to activate an item.

  • Page 60: Replacing The Pen Tip

    When the pen tip breaks, replace it with the refill delivered with the Stylus Pen. When these refills have run out, you can purchase a new pen set from a TOSHIBA authorized dealer. Always use the refills delivered with the Stylus Pen. Use of an incompatible refill could cause a malfunction or characteristic deterioration.

  • Page 61: Keyboard Indicator

    Keyboard indicator The following figure shows the position of the CAPS LOCK indicator. When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed. Figure 4-6 CAPS LOCK indicator 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format.
  • Page 62 Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in the Function Key settings. To access it, click Start -> TOSHIBA -> System Settings -> Function Key. User's Manual...

  • Page 63: Windows Special Keys

    Windows special keys The keyboard provides two keys that have special functions in Windows, ® the Windows logo key activates the Start menu while the application key has the same function as the secondary (right) mouse button. This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button.

  • Page 64: Points To Note About The Fingerprint Sensor

    Points to note about the Fingerprint Sensor Be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate.

  • Page 65: Battery

    If the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real-Time Clock for further information.

  • Page 66: Charging Time

    Procedures To recharge a battery pack, connect the AC adaptor to the Thunderbolt™ 3/USB Type-C™ port and plug the other end into a working outlet. The DC IN/Battery indicator glows amber while the battery is being charged. Charging Time The following table shows the approximate time required to charge an exhausted battery fully.

  • Page 67: Monitoring Battery Capacity

    The battery has completely discharged and been left in the computer for a long time. In such cases, do the following: Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the Thunderbolt™...

  • Page 68: Usb Type-C™ Adapters

    System Sleep Mode System Hibernation Mode Display power off period Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack exhaust within the following approximate period.
  • Page 69 Depending on the model you purchased, one of the following USB Type- C™ adapters might be provided. Always use the TOSHIBA USB Type-C™ adapter that is included with your computer or TOSHIBA accessories. Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adapter or the USB Type-C™...
  • Page 70 USB-C™ to HDMI™/USB Multiport Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), USB 3.0 port, and HDMI™ out port. 1. USB 3.0 port 3. USB Type-C™ port (Power Delivery Charging) 2. HDMI™ out port The output resolution of HDMI™ out port on this adapter is up to 3840x2160 @30Hz.
  • Page 71 USB Type-C™ port The USB Type-C™ adapter provides you with a USB Type-C™ port which enables you to connect the AC adaptor when you want to charge the battery or operate from AC power. Connect the power cord to the AC adaptor. Connect the DC output plug of the AC adaptor to the USB Type-C™...

  • Page 72: Settings For Display Video On Hdmi

    Figure 4-9 Connecting to the HDMI™ out port on USB Type-C™ adapter 1. Thunderbolt™ 3/USB Type-C™ port 3. HDMI™ out port 2. USB Type-C™ adapter 4. HDMI™ cable USB Type-C™ adapter appearance varies depend on the model you purchased. Do not plug/unplug an HDMI™ device under the following conditions: The system is starting up.

  • Page 73: Wireless Display

    RGB monitor port An external analog monitor can be connected to the RGB monitor port on the USB Type-C™ adapter. To connect an external analog monitor, do the following: Connect the USB Type-C™ adapter to the Thunderbolt™ 3/USB Type-C™ port on your computer. Plug one end of the RGB cable into the RGB port of the external RGB monitor.

  • Page 74: Security Lock

    Turn the computer so the security lock slot faces you. Align the security cable with the lock slot and secure it in place. Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following...

  • Page 75: Sound System And Video Mode

    You can purchase different types of USB Type- Adapters C™ adapters as accessories from TOSHIBA. Please contact your reseller or TOSHIBA dealer regarding which type is available in your region. Not all the accessories are available in your region. Contact your reseller or TOSHIBA dealer for more information.

  • Page 76: Realtek Hd Audio Manager

    DTS Studio Sound™ DTS Studio Sound™ is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment. DTS Studio Sound™ is provided with some models. It provides the following features: Advanced audio rendering to match 2D and 3D video content for enveloping surround sound...

  • Page 77: Speaker Configuration

    When audio power management is disabled, the button is black and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Headphone/Microphone selection To change the type of headphone or microphone, do the following: Plug a headphone or microphone into the headphone/microphone...

  • Page 78: Chapter 5 Utilities And Advanced Usage

    PBA Setting in Password utility. Please note that Pre-Boot Authentication and Single Sign-On function will be disabled if TOSHIBA Password Utility is uninstalled. To access this utility, click Start -> TOSHIBA -> Password Utility. TOSHIBA System This utility allows you to customize your...
  • Page 79 Depending on the usage situation, the life cycle of the battery might not be extended properly. To access this utility, click Start -> TOSHIBA -> eco Utility. For details on TOSHIBA eco utility, see the help file.

  • Page 80: Special Features

    You might not have all the software listed in this section depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 81 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.

  • Page 82: Toshiba Password Utility

    Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click Start -> TOSHIBA -> Password Utility and click User Password. User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.

  • Page 83: Supervisor Password

    If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Start -> TOSHIBA -> Password Utility and click Supervisor Password. This utility lets you do the following: Register or delete the Supervisor Password.

  • Page 84: Toshiba System Settings

    To run TOSHIBA System Settings, click Start -> TOSHIBA -> System Settings. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 85: Usb Charge

    OFF. "Power OFF" includes Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click Start -> TOSHIBA -> System Settings -> Sleep Utilites. Move the slider to enable or disable the Sleep and Charge function.
  • Page 86 If Sleep and Charge function is enabled, the computer’s battery discharges during hibernation or when the computer is turned off. It is recommended that you connect the AC adaptor to the computer while using Sleep and Charge function. External devices connected to the USB bus power (DC5V) function that interfaces with the power ON/OFF of the computer might always be in an operational state.

  • Page 87: System On Cdp Charge

    Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Start -> TOSHIBA -> System Settings -> USB. Enabled Rapid USB battery charge at maximum 1.5A...
  • Page 88 Save your work. Click Start -> (Power) and then select Restart. Hold down the F2 key and then release this key just after the computer is power on. Follow the on-screen instructions to proceed. To save the changes and exit the utility, press the F10 key and proceed by selecting Yes or select Exit ->...

  • Page 89: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 90: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.

  • Page 91: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 92: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...

  • Page 93: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 94 The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. TOSHIBA setup utility by using the following steps: Launch the TOSHIBA Setup Utility. Refer to the TOSHIBA Setup Utility section for further information.

  • Page 95: Internal Display Panel

    Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in TOSHIBA Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.

  • Page 96: Pointing Device

    - if so remove it and try to start storage the computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the internal storage drive might be fragmented.
  • Page 97 Control Panel -> Hardware and Sound -> sensitive enough. Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy.Try...
  • Page 98 The elements of the mouse responsible for moves erratically detecting movement might be dirty. Refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-10...

  • Page 99: Fingerprint Sensor

    Restart. Hold down the F2 key and then release this key just after the computer is power on to show the TOSHIBA Setup Utility. Select Security -> BIOS Password -> Supervisor, and then register the Supervisor Password. (If the User Password has been registered, clear it first.)
  • Page 100 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.

  • Page 101: Sound System

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 102 OFF and ON once (to disable power saving function) and then restart your computer. Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...

  • Page 103: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 104 - they are your best resource for current information and support. TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware- related, refer to the information listed in the accompanying warranty booklet.

  • Page 105: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 299 (w) x 219 (d) x 15.4 (h) millimeters (not including parts that extend beyond the main body) Environmental Requirements...

  • Page 106: External Rgb Monitor Port Pin Assignment

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Serial Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Serial Clock Signal I/O (I): Input to computer I/O (O): Output from computer...

  • Page 107: Certification Agencies

    Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...

  • Page 108: Information For Wireless Devices

    If you experience any such problem, immediately turn off either one of your ® Bluetooth or Wireless LAN. ® If you have any questions about using Wireless LAN or Bluetooth Module, visit http://www.pc.support.global.toshiba.com In Europe, visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm User's Manual...

  • Page 109: Wireless Devices And Your Health

    Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 110: Card Specifications

    If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...

  • Page 111: Worldwide Operation

    Range is also impacted due to "obstacles" in the signal path of the radio that might either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
  • Page 112 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012. Italy: For private use, a general authorization is required if WAS/...
  • Page 113 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 114 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 115 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Caution: Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to...
  • Page 116 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.

  • Page 117: Device Authorization

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of September 2016 Austria Belgium...

  • Page 118: Information About Intel® Amt

    Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland Information about Intel ® ® Your computer might support Intel Active Management Technology (AMT) depending on the model you purchased. Using built-in platform capabilities and popular third-party management and ® security applications, Intel AMT allows IT to better discover, heal, and protect their networked computing assets.
  • Page 119 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.

  • Page 120: Legal Footnotes

    When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.
  • Page 121 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.

  • Page 122: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 123: Glossary

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed is lower than the theoretical maximum speed.
  • Page 124 DVD+R DL: Digital Versatile Disc Recordable Double Layer FAT: File Allocation Table FCC: Federal Communications Commission FHD: Full High Definition gigabyte GBps: gigabytes per second High Definition HD+: High Definition Plus HDD: Hard Disk Drive HDMI™: High-definition Multimedia Interface™ HDMI™ CEC: High-definition Multimedia Interface™...
  • Page 125 Secure Digital SDHC: Secure Digital High Capacity SDXC: Secure Digital Extended Capacity SDRAM: Synchronous Dynamic Random Access Memory SSD: Solid-State Drive TFT: Thin-film Transistor URL: Uniform Resource Locator USB: Universal Serial Bus WAN: Wide Area Network WQHD: Wide Quad High Definition www: World Wide Web User's Manual...

  • Page 126: Index

    Index External monitor problems 6-14 AC adaptor additional 4-22 connecting 2-5 Graphics Processing Unit 3-10 Battery extending life 4-16 Hard disk drive monitoring capacity 4-15 automatic power off 5-3 real time clock 4-13 save mode 5-4 Bluetooth® 7-7 Keyboard function keys 4-9 Function keys F1...F12 4-9 problems 6-7 Cleaning the computer 1-18...
  • Page 127 6-5 Web Camera 3-6 Power 6-4 Wireless communication 7-5 Real Time Clock 6-6 Sound system 6-13 TOSHIBA support 6-15 Touch Pad 6-8 USB device 6-11 USB mouse 6-9 Recovery hard disk drive 2-17 Recovery Media 2-16 Security lock 4-22...
  • Page 128 Instruction Manual for Safety and Comfort...
  • Page 129 TOSHIBA, ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS,...
  • Page 130 While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, such information is subject to change without notice. TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN.

  • Page 131: Introduction

    Introduction Thank you for purchasing this Toshiba product. All of the Safety Instructions contained in this Manual must be read carefully and must be fully understood before you attempt to use your product, in order to avoid potential hazards that could cause bodily injury, property damage, or damage the product.

  • Page 132: Safe Use Of Product, Components And Accessories

    Power Safe Use of Product, Components and Accessories Power Handling of the battery pack ❖ Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven).

  • Page 133: Battery Safety

    Power ❖ Never connect the battery pack to a plug socket or a car cigarette plug socket. The battery pack could rupture or ignite causing a fire or explosion possibly resulting in serious injury. ❖ Never allow a battery pack to become wet. A wet battery pack will overheat or ignite causing rupture or fire, possibly resulting in death or serious injury.
  • Page 134 AC adaptor (if connected) and shut off your product. Do not turn on your product’s power again until an authorized Toshiba service provider has checked it for safety. Continuing to use your product could cause a fire or battery rupture possibly resulting in serious injury.
  • Page 135 (including AC adaptor and Battery Charger). Disassembly, modification, tampering or repairing your product could cause fire or electric shock, possibly resulting in serious injury. Please contact an authorized Toshiba service provider for any repair service. Disconnect the power cable/cord before moving your product ❖...
  • Page 136 TOSHIBA Battery Charger (that may have been provided with your product), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to your product. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to your product possibly resulting in serious injury.

  • Page 137: Inserting The Battery Pack

    Power Do not handle the power plug with wet hands ❖ Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. Avoid prolonged contact the AC adaptor ❖...

  • Page 138: Communication

    Communication Communication Important safety instructions about using the modem on your product When using your product’s modem, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: ❖ Never connect/disconnect or use your product’s modem in a wet location.
  • Page 139 You can exchange data between products and other devices on the LAN without the restrictions inherent in cabling. Toshiba strongly recommends that you take appropriate steps to ensure that the proper security is in place whenever you use a wireless connection to protect your privacy and guard against identity and/or data theft.
  • Page 140 Communication the AP or the feature will not function. Please contact the person responsible for the AP for information on security for wireless connections. Connecting your modem ❖ Connect the built-in modem only to ordinary analog phone lines. ❖ Never connect the built-in modem to a digital line (ISDN). ❖...

  • Page 141: Main Unit

    Main Unit Main Unit Choking hazards ❖ Never leave small parts such as covers, small batteries, small memory cards, caps and screws within the reach of infants or small children. Swallowing a small part may cause choking and suffocation resulting in death or serious injury.
  • Page 142 Main Unit Overheating your product or AC adaptor could cause system failure, product or AC adaptor damage or a fire, possibly resulting in serious injury. Avoid liquids, moisture and foreign objects ❖ Never allow any liquids to spill into any part of your product, and never expose your product to rain, water, seawater or moisture.
  • Page 143 Never touch the LCD if it is damaged or broken, as the liquid contained within the display may leak, possibly resulting in serious injury. Contact an authorized Toshiba service provider immediately for replacement of the damaged LCD and dispose of any damaged LCD in compliance with local laws and/or regulations.
  • Page 144 Main Unit Avoid extended contact between your product base/palm rest and your skin ❖ Product base and palm rest can become hot! Avoid prolonged contact to prevent skin irritation and/or heat injury. ❖ Today’s performance products generate heat under normal operating conditions, as a function of system activity.
  • Page 145 If dust contaminates your product, do not turn on the power. Take it to an authorized Toshiba service provider before you use it. Clean any dust accumulated on your product’s air vents ❖...
  • Page 146 Use your product at temperatures and humidity levels within the recommended environmental ranges. These ranges may vary depending on the specific product model - please refer to your product documentation or Toshiba website for details. ❖ Always avoid abrupt changes of temperature or humidity.
  • Page 147 Main Unit ❖ Always provide sufficient space for operating a mouse and other peripheral devices. (See “Provide adequate ventilation” section in this Instruction Manual for Safety and Comfort)

  • Page 148: Systems/Peripherals

    PRODUCT to EN60825-1”. You could damage the drive. You would also be exposed to laser light or other safety hazard, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Do not alter or disassemble your product ❖...

  • Page 149: Connecting Peripheral Devices

    ❖ Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your product. Use of incompatible devices may cause injury or may damage your product.
  • Page 150 Systems/Peripherals Remove the ExpressCards and PC cards before transporting your product ❖ Never transport your product with ExpressCards and PC card installed. This could cause damage to your product and/or ExpressCard and PC card, resulting in product failure. Never remove the key caps ❖...
  • Page 151 Systems/Peripherals stable over long periods of time and under certain conditions may result in data loss. Save data before installing devices or software ❖ Before you install a device or application, save any data in memory to the hard disk drive or other storage media. Failure to do so may result in the loss of data.
  • Page 152 Systems/Peripherals Erasing data ❖ If your hard disk or other storage media contains sensitive data, you should be aware that standard deletion procedures do not remove data from the media. These standard deletion procedures include: • Selecting Delete for a target file •...

  • Page 153: Computer User Comfort Recommendations

    Good Working Posture Computer User Comfort Recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh.

  • Page 154: Using The Product With An External Keyboard, Mouse Or Monitor

    Using the product with an external keyboard, mouse or monitor brightness of your product display to a comfortable level to prevent possible eye strain. ❖ Keep your head level, facing forward and balanced over your torso. ❖ Adjust the font size of text on your screen to make viewing comfortable. ❖...

  • Page 155: Typing Style

    Typing style/Taking breaks and varying tasks Typing style ❖ The top of the monitor should be at or slightly below eye level. A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles. ❖...

  • Page 156: Mobile Computing Tips

    Mobile computing tips/Transporting the product/Seeking additional help Mobile computing tips Mobile computing tips ❖ When using the product at airports, on airplanes or trains, or at meetings, make sure that you take the time to consider the points just mentioned. ❖...

  • Page 157: Check List

    Check list Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are the keyboard and mouse at elbow level? ❏...

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