Warranty Card - Zhiyun SMOOTH-Q User Manual

Warranty Card

Warranty Period
1.Customers are entitled to replacement or free repair ser vice in case of quality defect(s)
found in the product within 15 days upon receipt of the product.
2.Customers are entitled to free repair ser vice from ZHIYUN for any product proven
defective in material or workmanship that results in product failure during normal
consumer usage and conditions within the valid warranty period, which is 12 months
counting from the date of deliver y.
This warranty does not apply to the followings
1.Products subjected to unauthorized repair, misuse, collision, neglect, mishandling,
soaking, accident, and unauthorized alteration.
2.Products subjected to improper use or whose labels or security tags have been torn off or
altered.
3.Products whose warranty has expired.
4.Products damaged due to force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1.If failure or any problem occurs to your product after purchase, please contact a local
agent for assistant, or you can always contact ZHIYUN's customer ser vice through email
at ser vice@zhiyun-tech.com or website at www.zhiyun-tech.com.
2.Your local agent or ZHIYUN's customer ser vice will guide you through the whole ser vice
procedure regarding any product issue or problem you have encountered.
3.ZHIYUN reser ves the right to reexamine damaged or returned products.
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Custom information
Customer Name :
Address :
Sales Information
Sales Date :
Dealer :
Contact No :
#1 Maintenance Record
Service Date :
Cause of Problem :
Service Result :
□ □
Solved Unsolved
Warranty Card
Contact No :
Prod. Serial No :
Signature of Repairman :
□
Refunded(Replaced)
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