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Dell Alienware AW2518H User Manual

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Alienware AW2518H Monitor
User's Guide
Model: AW2518H
Regulatory model: AW2518Hb



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  Summary of Contents for Dell Alienware AW2518H

  • Page 1 Alienware AW2518H Monitor User’s Guide Model: AW2518H Regulatory model: AW2518Hb...
  • Page 2 Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor ......5 Package Contents ........5 Product Features.
  • Page 4 Contact Dell ........
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 Cable Cover Power Cable (Varies by Country) DP Cable USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Safety, Environmental, and Regulatory Information About Your Monitor...
  • Page 7: Product Features

    Product Features The Alienware AW2518H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 62.23 cm (24.5 inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through DisplayPort and HDMI, with full- screen support or lower resolutions.
  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Label Description Cable-management slot (on the front side of the stand) Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) About Your Monitor...
  • Page 9: Back View

    Stand release button Releases stand from monitor. Barcode serial number label Refer to this label if you need to contact Dell for technical support. Cable-management slots Use to organize cables by placing them through the slots. (on the left and right sides of...
  • Page 10: Rear And Bottom View

    Rear and Bottom View Rear and bottom view without monitor stand Label Description Power cable Connect the power cable (shipped with your connector monitor). Line-out port Connect your speakers. NOTE: This port does not support headphones. DisplayPort Connect your computer with DP cable (shipped with your monitor).
  • Page 11: Monitor Specifications

    Monitor Specifications Flat Panel Specifications Model AW2518H Screen type Active matrix - TFT LCD Panel technology Aspect Ratio 16:9 Viewable image Diagonal 622.3 mm (24.5 inches) Horizontal, Active Area 543.74 mm (21.41 inches) Vertical, Active Area 302.62 mm (11.91 inches) Area 164545.63 mm (255.05 inch...
  • Page 12: Resolution Specifications

    Connectivity • 1 x DP 1.2 • 1 x HDMI 1.4 • 1 x USB 3.0 Upstream port (Rear) • 2 x USB 3.0 Downstream port (Rear) • 2 x USB 3.0 Downstream port (Bottom) • 1 x Headphone-out jack (Bottom) •...
  • Page 13: Preset Display Modes

    Preset Display Modes HDMI Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) IBM VGA, 640 x 31.5 25.2 480p VESA, 720 x 480p 29.83 26.25 VESA, 720 x 576p 29.55 VESA, 800 x 600p 37.88 VESA, 1024 x 768p 48.36...
  • Page 14: Electrical Specifications

    HDTV, 1920 x 474.24 1080p @ 200 Hz HDTV, 1920 x 278.4 556.8 1080p @ 240 Hz NOTE: This monitor supports NVIDIA G-Sync and NVIDIA 3D Vision Ready. Please visit to know whether your NVIDIA graphics card supports the G-SYNC feature. Electrical Specifications Model AW2518H...
  • Page 15: Environmental Characteristics

    Depth 268.6 mm (10.57 inches) Dimensions (without stand) Height 327.9 mm (12.91 inches) Width 555.8 mm (21.88 inches) Depth 64.6 mm (2.54 inches) Stand dimensions Height (extended) 426.7 mm (16.8 inches) Height (compressed) 418.4 mm (16.5 inches) Width 465.7 mm (18.33 inches) Depth 268.6 mm (10.57 inches) Weight...
  • Page 16: Power Management Modes

    Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation • 249.1 BTU/hour (maximum) • 88.7 BTU/hour (typical) Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use.
  • Page 17: Pin Assignments

    Pin Assignments DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) Re-PWR +3.3 V DP_PWR About Your Monitor | 17...
  • Page 18: Plug And Play Capability

  • Page 19: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port)
  • Page 20: Usb Downstream Connector

    USB Downstream Connector 9-pin Side of the Number Connector SSRX- SSRX+ SSTX- SSTX+ USB Ports • 1 upstream - rear • 2 downstream - rear • 2 downstream - bottom • Power Charging Port- the port with lightning icon; supports fast current charging capability if the device is BC1.2 compatible.
  • Page 21: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://
  • Page 22: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.
  • Page 23 3. Route and connect the necessary cables to the monitor, as shown in the illustration. a. Power cable b. DP cable c. HDMI cable (optional, cable not included) d. USB upstream cable e. USB downstream cables (optional, cable not included) NOTE: Route each cable neatly so that the cables will be organized after the cable cover is attached.
  • Page 24: Connecting The Computer

    Connecting the Computer WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. NOTE: See also Attaching the Stand. To connect your monitor to the computer: 1.
  • Page 25: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions.
  • Page 26 6. Press and hold the stand release button. 7. Lift the stand riser up and away from the monitor. 26 | Setting Up the Monitor...
  • Page 27: Wall Mounting (Optional)

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3.
  • Page 28: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the Power button to turn on the monitor. Using the Front-Panel Controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes.
  • Page 29: Front-Panel Button

    Use this button to directly access the Brightness/Contrast menu. Shortcut key/ Brightness/ Contrast Use the MENU button to launch the On-Screen Display (OSD). See Accessing the Menu System. Menu Use this button to exit the OSD main menu. Exit Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings.
  • Page 30: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
  • Page 31 Icon Menu and Description Submenus Game Use this menu to personalize your visual gameplay experience. Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. •...
  • Page 32 Preset Modes • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes.
  • Page 33 Game Enhance The feature offers three available functions to enhance your Mode gameplay experience. • Off Select to disable the functions under Game Enhance Mode. • Timer Allows you to disable or enable the timer at the upper left corner of the display. The timer shows the time elapsed since the game starts.
  • Page 34 ULMB ULMB (Ultra Low Motion Blur) helps have less of a motion blur effect while you are watching fast-moving images. When the graphics card supports G-SYNC, make sure that the Enable G-SYNC function is not selected in the NVIDIA Control Panel, ULMB will be automatically enabled. NOTE: This function is available when the refresh rate is 100 Hz, 120 Hz or 144 Hz.
  • Page 35 Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary.
  • Page 36 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. HDMI Select the HDMI input when you are using the HDMI connector. Select the DP input when you are using the DisplayPort (DP) connector.
  • Page 37 Color To specify an LED lighting color, select On and press the button to highlight the Color option, then you can make a selection from the list of 20 available colors. To turn off the LED lighting function, select Off. Spectrum When you select On, the LED lighting glows and changes colors in sequence of spectrum: red, orange, yellow, green,...
  • Page 38 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 39 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Game Enhance Mode, Dark Stabilizer, Brightness/Contrast, Input Shortcut Key 2 Source, or Volume and set it as a shortcut key. Shortcut Key 3 Shortcut Key 4 Reset Restores shortcut keys to factory defaults.
  • Page 40: Osd Warning Message

    • Go to, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers.
  • Page 41: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
  • Page 42: Rotating The Monitor

    Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. 42 | Operating the Monitor...
  • Page 43 Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to and see the Download section for Video Drivers for latest driver updates.
  • Page 44: System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
  • Page 45: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.
  • Page 46: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 47: Common Problems

    • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:/ / Stuck-on Pixels LCD screen has •...
  • Page 48 • Restart the computer in the safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly &...
  • Page 49: Product Specific Problems

    Wrong Color Picture color not • Change the settings of the Preset Modes in the good Game menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Game menu OSD. • Run the built-in diagnostics. Image retention Faint shadow •...
  • Page 50: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).
  • Page 51: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999- 3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.