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Summary of Contents for Dell Alienware 27
- Page 1 Alienware 27 Gaming Monitor - AW2725DM Alienware 32 Gaming Monitor - AW3225DM User’s Guide Model: AW2725DM/AW3225DM Regulatory Model: AW2725DMc/AW3225DMc March 2025 Rev. A00...
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Page 2: Notes, Cautions, And Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. -
Page 3: Table Of Contents
Contents Safety instructions ............... .5 About your monitor . - Page 4 Installing AWCC from the Dell Support website ........
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Page 5: Safety Instructions
Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that is shipped with your monitor. -
Page 6: About Your Monitor
About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries. -
Page 7: Product Features
Operating system compatibility • Windows 10 and later* *The operating system compatibility on Dell and Alienware branded monitors may vary based on factors such as: • Specific release date when operating system versions, patches, or updates are available. •... -
Page 8: Identifying Parts And Controls
Identifying parts and controls Front view Figure 1. Front view of the monitor Table 2. Components and descriptions. Label Description Power button (with LED indicator) To turn the monitor on or off. A solid white light indicates that the monitor is turned on and is functioning. -
Page 9: Back View
Back view Figure 2. Back view of the monitor Table 3. Components and descriptions. Label Description VESA mounting holes (4) (100 mm x 100 Wall-mount the monitor using VESA-compatible wall mount kit. mm) - behind attached VESA cover Regulatory label Lists the regulatory approvals. -
Page 10: Bottom View
Label Description My Alienware QR code, serial number, and See this label if you need to contact Dell for technical support. The Service Tag label Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information. - Page 11 Label Description Connect to charge your USB device. NOTE: To use this port, you must connect the USB cable (shipped USB Type-A downstream port with your monitor) to the USB upstream port on the monitor and to your computer. NOTE: To prevent signal interference, avoid connecting other USB devices to the adjacent port when using a wireless USB device on a downstream USB port.
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Page 12: Monitor Specifications
Monitor specifications Table 5. Monitor specifications. Description AW2725DM AW3225DM Active matrix-TFT LCD Active matrix-TFT LCD Screen type In-Plane Switching (IPS) Technology Vertical Alignment (VA) Technology Panel technology 16:9 16:9 Aspect ratio Viewable image dimension Diagonal 685.8 mm (27.0 in.) 800.1 mm (31.5 in.) Active area Horizontal 596.74 mm (23.49 in.) -
Page 13: Resolution Specifications
Description AW2725DM AW3225DM Border width (edge of monitor to active area) 8.13 mm 8.20 mm Left/Right 8.13 mm/8.13 mm 8.47 mm/8.47 mm Bottom 19.93 mm 18.21 mm Adjustability Height adjustable stand 0 mm to 110 mm 0 mm to 110 mm Tilt /+21 /+21... -
Page 14: Preset Display Modes
Preset display modes Table 8. DisplayPort preset display modes. Horizontal frequency Vertical frequency Sync polarity Display mode Pixel clock (MHz) (kHz) (Hz) (Horizontal/Vertical) IBM 720 x 400 31.47 70.08 28.32 VESA 640 x 480 31.47 59.94 25.18 VESA 640 x 480 37.50 75.00 31.50... - Page 15 Table 9. HDMI preset display modes. Horizontal frequency Vertical frequency Sync polarity Display mode Pixel clock (MHz) (kHz) (Hz) (Horizontal/Vertical) IBM 720 x 400 31.47 70.08 28.32 VESA 640 x 480 31.47 59.94 25.18 VESA 640 x 480 37.50 75.00 31.50 VESA 720 x 480 31.47...
- Page 16 Table 10. PIP preset display modes. Horizontal frequency Vertical frequency Sync polarity Display mode Pixel clock (MHz) (kHz) (Hz) (Horizontal/Vertical) IBM 720 x 400 31.47 70.08 28.32 VESA 640 x 480 31.47 59.94 25.18 VESA 640 x 480 37.50 75.00 31.50 VESA 720 x 480 31.47...
- Page 17 Table 11. PBP preset display modes. Horizontal frequency Vertical frequency Sync polarity Display mode Pixel clock (MHz) (kHz) (Hz) (Horizontal/Vertical) IBM 720 x 400 31.47 70.08 28.32 VESA 640 x 480 31.47 59.94 25.18 VESA 640 x 480 37.50 75.00 31.50 VESA 640 x 1440 88.75...
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Page 18: Electrical Specifications
Electrical specifications Table 13. Electrical specifications. Description AW2725DM AW3225DM Video input signals HDMI/DP, 600 mV for each differential line, 100 Ω input impedance per differential pair Input voltage/frequency/current 100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.5 A (typical) Inrush current •... -
Page 19: Physical Characteristics
Physical characteristics Table 14. Physical characteristics. Description AW2725DM AW3225DM Dimensions (with stand) Height (extended) 519.46 mm (20.45 in.) 583.33 mm (22.97 in.) Height (compressed) 409.46 mm (16.12 in.) 473.75 mm (18.65 in.) Width 613 mm (24.13 in.) 707.42 mm (27.85 in.) Depth 206 mm (8.11 in.) 232 mm (9.13 in.) -
Page 20: Environmental Characteristics
Environmental characteristics Table 15. Environmental characteristics. Description AW2725DM AW3225DM Compliant Standards • RoHS-compliant BFR/PVC Reduce monitor (The circuit boards are made from BFR/PVC- • free laminates) Arsenic-free glass and mercury-free for the panel only • Temperature Operating C to 40 C (32 F to 104 °... -
Page 21: Pin Assignments
Pin assignments DisplayPort Figure 5. 20-pin DisplayPort Table 16. Pin assignments - DisplayPort. Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR... -
Page 22: Hdmi 1/Hdmi 2 Port
HDMI 1/HDMI 2 port Figure 6. 19-pin HDMI 1/HDMI 2 port Table 17. Pin assignments - HDMI 1/HDMI 2 port. Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+... -
Page 23: Universal Serial Bus (Usb) Interface
Universal Serial Bus (USB) interface This section provides information about the USB ports available on your monitor. Table 18. USB Ports Port Location One USB 5Gbps Type-B upstream Rear Two USB 5Gbps Type-A downstream Bottom Power charging port - the port with icon;... -
Page 24: Usb Downstream Port
USB downstream port Figure 8. USB Type-A downstream port. Table 21. Pin assignments - USB downstream port. Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ About your monitor... -
Page 25: Plug-And-Play
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, Dell Display Pixel Guidelines. -
Page 26: Ergonomics
Ergonomics CAUTION: Improper or prolonged usage of a keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: Position your computer so that the monitor and keyboard are directly in front of you as you work. -
Page 27: Handling And Moving Your Display
Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow the guidelines that are mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. -
Page 28: Maintenance Guidelines
For best practices, follow the instructions that are listed below when unpacking, cleaning, or handling your monitor: • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors. -
Page 29: Setting Up The Monitor
Setting up the monitor Connecting the stand CAUTION: The following steps are important to protect your screen. Follow the instructions to complete the installation. NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. - Page 30 6. Attach the stand assembly to the display. • Fit the two tabs on the upper part of the stand to the groove on the back of the display. • Press the stand down till it snaps into place. Figure 16. Attach the stand assembly to the display 7.
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Page 31: Using The Tilt, Swivel, Pivot And Height Adjustment (Aw2725Dm)
Using the tilt, swivel, pivot and height adjustment (AW2725DM) NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt and swivel adjustment With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. -
Page 32: Adjusting The Rotation Display Settings Of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information about rotating the 'contents' on your display. -
Page 33: Using The Tilt, And Height Adjustment (Aw3225Dm)
Using the tilt, and height adjustment (AW3225DM) NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt adjustment With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle. -
Page 34: Organizing Your Cables
Organizing your cables After attaching all required cables to your monitor and computer (see Connecting your monitor for cable attachment), route the cables through the cable-management slot on the stand. If a cable does not reach your computer when routing it through the slot, then connect the cable directly to the computer instead. Figure 26. -
Page 35: Connecting The Displayport (Dp To Dp) Cable
To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the DisplayPort to DisplayPort cable or HDMI cable from your monitor to the computer. 3. Connect the USB Type-B end of the upstream cable to the monitor and the USB Type-A end of the cable to the computer. 4. -
Page 36: Securing Your Monitor Using Kensington Lock (Optional)
Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security-lock slot). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. NOTE: The following image is for the purpose of illustration only. -
Page 37: Removing The Monitor Stand
Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface and handle it carefully. CAUTION: The following instructions are applicable only for the stand that is shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the instructions that are included with the stand. -
Page 38: Vesa Wall Mounting (Optional)
VESA wall mounting (optional) Figure 34. VESA wall mounting NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall-mounting kit. Place the display on a soft cloth or cushion at the edge of the desk. 2. -
Page 39: Operating The Monitor
Operating the monitor Power on the monitor Press the power button to turn on the monitor. Figure 35. Power on the monitor Using the joystick control Use the joystick control at the bottom of the monitor to make On-Screen Display (OSD) adjustments. Figure 36. -
Page 40: Accessing The Menu Launcher
Accessing the Menu Launcher When you move or press the joystick button, the Menu Launcher appears at the bottom center of the screen, allowing you to access the OSD menu and shortcut functions. To select a function, move the joystick button. ALIENVISION Figure 37. -
Page 41: Using The On-Screen Display (Osd) Menu
Using the On-Screen Display (OSD) menu Accessing the menu system After you change the settings, press the joystick button to save the changes before proceeding to another menu or exiting the OSD menu. NOTE: To exit the current menu item and return to the previous menu, move the joystick button to the left Table 24. - Page 42 Icon Menu and submenus Description GAME ENHANCE MODE The feature offers three functions to enhance your gameplay experience. OFF: To disable the functions under Game Enhance Mode. • TIMER: To disable or enable the timer at the upper left corner of the display. The •...
- Page 43 Icon Menu and submenus Description ALIENVISION ALIENVISION provides a few display modes for gaming scenarios. You can go through the options to see the preview. By default, ALIENVISION is OFF. NOTE: More AlienVision options are available on using Alienware Command Center (AWCC).
- Page 44 Icon Menu and submenus Description BRIGHTNESS/ Use this menu to activate BRIGHTNESS/CONTRAST adjustment. CONTRAST BRIGHTNESS BRIGHTNESS adjusts the luminance of the backlight. Move the joystick button to adjust the brightness level (from 0 to 100). NOTE: Manual adjustment of BRIGHTNESS is disabled when SMART HDR is activated and HDR content is displayed.
- Page 45 Icon Menu and submenus Description INPUT SOURCE Use the input source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick button to confirm the selection.
- Page 46 Icon Menu and submenus Description INPUT COLOR FORMAT Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer or a media player • that supports RGB output. YCbCr: Select this option if your media player supports only YCbCr output. •...
- Page 47 Icon Menu and submenus Description PIP/PBP This feature brings up a window displaying images from another input source. NOTE: In PBP mode, the images are displayed at the center of the split windows. PIP/PBP MODE Allows you to choose a PBP or PIP mode from the preset list, which provides different sizes and positions of the sub-window.
- Page 48 Icon Menu and submenus Description MENU Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen and so on. LANGUAGE Set the OSD display language to one of the eight languages: ENGLISH •...
- Page 49 Icon Menu and submenus Description PERSONALIZE SHORTCUT KEY GUIDE Select this option for entering SHORTCUT KEY GUIDE. SHORTCUT KEY 1 Allows you to choose a feature from the provided list and set it as a shortcut key. Press the joystick button to confirm the selection. PRESET MODES •...
- Page 50 Icon Menu and submenus Description USB CHARGING Allows you to enable or disable the USB CHARGING function during monitor Standby Mode. FAST WAKEUP Speeds up recovery time from standby mode. RESET Resets all settings under the PERSONALIZE menu to the factory defaults. PERSONALIZATION OTHERS Changes the OSD settings, such as the DDC/CI, SELF-DIAGNOSTIC and so on.
- Page 51 Icon Menu and submenus Description MORE INFORMATION Select this option for DISPLAY INFORMATION and ALIENWARE MONITOR SUPPORT. DISPLAY INFO Displays current settings, firmware version, and Service Tag of your monitor. ALIENWARE MONITOR To access the general monitor support materials for your monitor, use your smartphone to SUPPORT scan the QR code.
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Page 52: Osd Warning Message
OSD warning message You will see the following message when the monitor does not support a particular resolution mode: Figure 39. Warning message if a particular resolution mode is not supported This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the horizontal and vertical frequency ranges supported by this monitor. - Page 53 Figure 43. Warning message of changing the default setting NOTE: If you select Yes for either of the features mentioned above, the message will not appear the next time you change the settings of these features. When you perform a factory reset, the message will appear again. You will see the following message when the monitor enters the Standby Mode: Going into Standby mode...
- Page 54 Figure 48. Warning message for no HDMI 2 cable NOTE: The message may vary slightly depending on the selected input signal. You will see the following message when Factory Reset is selected: Figure 49. Warning message for Factory Reset For more information, see Troubleshooting. Operating the monitor...
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Page 55: Locking The Control Buttons
Locking the control buttons You can lock the monitor control buttons to prevent access to the OSD menu and/or power button. 1. Move and hold the joystick button up/down/left/right for about 4 seconds until a pop-up menu appears. 2. Move the joystick button to select one of the following options: : The OSD menu settings are locked and not accessible. -
Page 56: Setting The Maximum Resolution
If you are using a non-Dell computer (laptop or desktop): • Go to the support site of your non-Dell computer and download the latest graphics card drivers. Go to the support site of your graphics card and download the latest graphic card drivers. -
Page 57: Requirements To View Or Playback Hdr Content
HDR capable application program must be used, such as Cyberlink PowerDVD 17, Windows 10/11 Movies & TV app. NOTE: To download and install the latest graphics driver that supports HDR content playback on your Dell desktop or laptop, see Drivers at Dell Support Site. -
Page 58: Using Alienfx™ Function
NOTE: If you do not see the monitor appearing on the AWCC Dashboard screen, go to OS Settings windows, click Apps then click on Installed apps, search for Alienware Command Center Package Manager to add the packages. 6. If the driver update is not reflecting in your computer, install AWCC from the Dell Support Site. Using AlienFX™ function... -
Page 59: Installing Awcc From The Dell Support Website
Installing AWCC from the Dell Support website 1. Go to Dell support site at Drivers at Dell Support Site, enter AW2725DM/AW3225DM in the search box. You will land on the product support page. 2. Go to Drivers & Downloads. Download the latest version of the Alienware Command Center application. -
Page 60: Customization Of Vision Modes
Customization of vision modes The AlienVision menu includes three Visions configurations: Vision 1, Vision 2, Vision 3. Each Vision configuration saves a different AlienVision effect settings, allowing you to quickly switch between them at any time. NOTE: To view the effects during features customization, toggle the PREVIEW switch to On. NOTE: Other product models may have different features supported. -
Page 61: Display Configuration
Display configuration Click the Display button to adjust the display settings. Table 27. Display configuration. Feature Description Brightness Drag the sliders to make the adjustment. Refer to Brightness and Contrast. Contrast NOTE: These features may be disabled depending on the current HDR state. The Preset Modes dropdown list changes according to the state of Use HDR switch. -
Page 62: Troubleshooting
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor. -
Page 63: Built-In Diagnostics
Built-in diagnostics Your monitor has built-in diagnostic tools that help you determine if the screen abnormality or audible noise you are experiencing is an inherent problem with your monitor. Figure 54. The message of Built-in diagnostics To run the built-in diagnostics: 1. -
Page 64: Common Problems
• Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Display Pixel Guidelines. Stuck-on pixels LCD screen has bright spots •... - Page 65 Possible solutions symptoms Safety-related Visible signs of smoke or • Do not perform any troubleshooting steps. issues sparks Contacting Dell immediately. • Intermittent Monitor malfunctions on and Ensure that the video cable connecting the monitor to the computer is • problems connected properly and is secure.
- Page 66 Common What you experience Possible solutions symptoms Screen flickering There is some noticeable • Use the native resolution of your monitor (2560 x 1440 at 60 Hz) or a flickering in the displayed higher refresh rate. pictures • If the variable refresh rate (VRR) of your device is turned on, turn off variable refresh rate (VRR).
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Page 67: Universal Serial Bus (Usb) Specific Problems
Universal Serial Bus (USB) specific problems Table 30. Universal Serial Bus (USB) specific problems. Common symptoms What you experience Possible solutions USB interface is not USB peripherals are not • Check that your display is turned ON. working working • Reconnect the upstream cable to your computer. •... -
Page 68: Regulatory Information
Regulatory information FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website at Dell Regulatory Compliance Home Page. EU product database for energy label and product information sheet AW2725DM: https://eprel.ec.europa.eu/qr/2167459 AW3225DM: https://eprel.ec.europa.eu/qr/2167431... -
Page 69: Contacting Dell
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see Contact Support at Dell Support Site. NOTE: Availability varies by country, region, or product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information in your purchase invoice, packing slip, bill, or Dell product catalog.
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How to raise the hertz on the monitor, it shows on the top left that it’s at 60 hertz