Troubleshooting - SoftBank 830CA User Manual

Troubleshooting

Problem Possible Cause & Remedy
Cannot turn on Are you pressing and holding
handset.
Is battery properly installed?
Is battery exhausted?
Is the battery terminal dirty?
It takes a long It takes time if there are large
time to turn on amounts of data (e.g. Phone Book
handset. entries) saved on handset.
Cannot charge Is battery properly installed?
battery.
Is the charger (sold separately)
Charging
plugged into an outlet properly?
Indicator does
not light up.
Is the charger (sold separately)
connected to handset properly?
Is the connector of AC Charger
correctly inserted into handset?
14
14
-6
Refer to Problem
y ? P. 1-15 Battery drains
too fast.
P. 1-11
P. 1-19
-
-
P. 1-11
P. 1-14 Cannot make
calls.
P. 1-14
Possible Cause & Remedy
Has the battery reached the end
of its service life?
The battery life may shorten
depending on the usage
environment.
Do you use handset where
displayed often?
The battery operation time
fluctuates according to how you
use handset.
Is handset out of service area or in
a location with a weak signal?
Are you calling using the area
code?
Are you covering the area around
the antenna with your fingers?
Are you pressing r after
entering the phone number?
Is the USIM card inserted?
Has Emission OFF Mode been set?
Is a maximum call cost limit set?
Refer to
P. 1-11
is P. 1-6
P. 1-11
-
-
P. 1-2
P. 3-3
P. 1-10
P. 4-5
P. 13-18